I ordered June of 2020. Its now November 2020 and I only received one covering for my sofa and not the love seat. It took months for it to arrive and the second one may still be lost. I cant reach anyone and the website is no longer operational
This is the worst company. I ordered in June and now
Dec and nothing. I have emaild them and once they said they were trying to find a way to ship it and then no more information from them. Should be a big alert on this company.
I have been waiting for my order since 6/29. At first, they quickly replied to my inquiries, but that stopped about 6 weeks ago. They are not based in NY as they indicate, but claim to be in Australia with warehouses in Australia, NY, and CHINA! They claim delay is due to COVID and not being able to get freight shipping. I received a 20% adjustment a couple of months ago, but I'm out $55 for the balance. They have not responded to me. Buyer beware, but I would not place an order with them-FYI.
I wanted to add that their email is no longer valid.
This compnay is a conplete fraud i placed an order on june 12. After a month i received an email with a tracking information asking me to download an app to track, the app never worked and the tracking number was completely useless, they have a phone number that novody picks up and an email where they only resend you your tracking number again. I still have not receive the order I already assume i never will just lost 100 dollars here. Be advised do not buy from this website
I ordered a couch cover in July and never received it. I communicated via email several times with a rep and was told they were back logged. I'm contacting my bank next.
Three months after order and no product. Excuses and promises provided but there was apparently no intention of ever sending the product. Do not buy from this company.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members