website thubmnail of Costway UK

Costway UK

How would you rate Costway UK?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow Heather I.
Unfollow Heather I.
Send Message
Share Review
Report Review

Arrived on time.
June 25, 2023

I had previously sent a kayak back as it was faulty, to a famous online store. Thus arrived on time and in perfect condition, bonus as it was also cheaper!

Date of experience: June 25, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Evelyn N.
Unfollow Evelyn N.
Send Message
Share Review
Report Review

Excellent folding playpen
July 25, 2023

I was looking for a folding playpen one that was easy to put away after my Grandchildren left for the night. This fitted the bill exactly. Delighted with my purchase.

Date of experience: July 25, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Ian Q.
Unfollow Ian Q.
Send Message
Share Review
Report Review

Delivery
August 17, 2023

From ordering to delivery brilliant experience cannot believe how quickly we received the item brilliant

Date of experience: August 17, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow JACQUELINE L.
Unfollow JACQUELINE L.
Send Message
Share Review
Report Review

Excellent company
June 13, 2023

Great prices and very pleased at how great the product is you guys should think about creating a app for smartphones it would be so handy and beneficial to alot off your customers

Date of experience: June 13, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Rosamund Y.
Unfollow Rosamund Y.
Send Message
Share Review
Report Review

Easy to order and quick to be delivered
November 17, 2022

Good overall experience. Good value for money. Only down side is the visible screws on the unit are large and a bit unsightly but for the price I paid I really can't complain.

Date of experience: November 17, 2022
Aileen X. Costway UK Rep
over a year old

Thank you for your support and feedback. We will do much better in the future to bring you better products and services!

GB
1 review
0 helpful votes
Follow Gill T.
Unfollow Gill T.
Send Message
Share Review
Report Review

Fabulous product and easy to assemble
December 1, 2022

I'm always nervous about flat-packs but I followed the instructions to the letter and the result is spectacular. The only downside is that it didn't come with a bin.

Date of experience: December 1, 2022
Aileen X. Costway UK Rep
over a year old

What a delightful and exciting time it is when reading your praise! Thank you for your trust and support.

GB
1 review
0 helpful votes
Follow SB A.
Unfollow SB A.
Send Message
Share Review
Report Review

Wrong item sent and too long to resolve
July 23, 2023

I bought a table that was sent in two packages. After receiving the second package I opened both, unpacked all the pieces and prepared to assemble. It was at this point that I discovered that the second box was not the second half of my table. Mistakes happen and I was hopeful this might be resolved quickly; however, customer service was more concerned with having the wrong piece of furniture returned to them than they were about getting me the second half of the order I paid for. I had to repack the wrong item, print a label (at my own expense) and wait around an entire day for them to collect the package - all to correct a mistake that Costway made. Meanwhile, I have spent a week with the pieces for half a table on my kitchen floor waiting for the rest of order because Costway wants to make sure they get their item back before sending me an item that I paid for. The worst part is I could have bought the same item from Amazon for cheaper but chose not to. I won't make that mistake again.

Date of experience: June 23, 2023
Nancy L. Costway UK Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Mike N.
Unfollow Mike N.
Send Message
Share Review
Report Review

Hippo footstool
September 15, 2022

Loved the product - had been looking for a footstool for my wife for years and stumbled across your products by chance. Delivery time was ahead of schedule and the price was reasonable.

Date of experience: September 15, 2022
Emma D. Costway UK Rep
over a year old

Thank you for your review, we are pleased you were happy with our services and products. We will look forward to seeing you again in the future!

GB
1 review
0 helpful votes
Follow C J.
Unfollow C J.
Send Message
Share Review
Report Review

Hsppy
February 20, 2023

Easy to.order the printer table, turned up within the week.
Easy to follow assembly instruction, and table so far seems sturdy, and looks good. No issue with the castors or moving it.

Date of experience: February 20, 2023
Aileen X. Costway UK Rep
over a year old

Great to hear that you found ordering and assembly of the printer table easy and that it arrived promptly. We always strive to provide our customers with the best possible experience, from the ordering process to the quality of the products. Thank you for your positive feedback and we hope you enjoy using your new printer table!

GB
2 reviews
0 helpful votes
Follow Elizabeth S.
Unfollow Elizabeth S.
Send Message
Share Review
Report Review

A great sit up purchase!
March 27, 2023

Delighted with my sit up bench the price was good and delivery system perfect. Was informed from purchase to delivery as to day of arrival and with a choice to change day should I not be in

Date of experience: March 27, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Inez G.
Unfollow Inez G.
Send Message
Share Review
Report Review

Prompt delivery
May 17, 2023

Easy to order, the delivery shipment was prompt too. I received the order much sooner than I thought I would. I bought a gaming chair, it's good value and great quality.

Date of experience: May 17, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Caroline N.
Unfollow Caroline N.
Send Message
Share Review
Report Review

Cost way was great! Delivery inadequate!
June 18, 2023

Received the stools they are fab! Absolutely amazing. Look good feel good and sturdy. Easy to assemble and very well packaged and protected. Amazing value for money.

Date of experience: June 18, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
2 reviews
0 helpful votes
Follow Leonard F.
Unfollow Leonard F.
Send Message
Share Review
Report Review

Very good service.
July 28, 2023

First time user and so easy to order and delivery was prompt. Costway website is well worth a visit and will probably be my go to first place to look.

Date of experience: July 28, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Sarah P.
Unfollow Sarah P.
Send Message
Share Review
Report Review

We ordered additional garden furniture. The price was very competitive and the quality very good.
From ordering to delivery excellent communication from company and delivered on the agreed date

Date of experience: May 3, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Analyn N.
Unfollow Analyn N.
Send Message
Share Review
Report Review

Deliver as expected
August 9, 2023

Didn't open the co-sleeper yet as we have to sort the house and baby's room but overall customer service and follow-up were awesome and nice delivery guys from DHL

Date of experience: August 9, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc

GB
1 review
0 helpful votes
Follow Katie N.
Unfollow Katie N.
Send Message
Share Review
Report Review

Excellent
April 15, 2023

Excellent service and item was delivered the next day!
The item is really good quality I was surprised considering the price. I would buy from here again.

Date of experience: April 15, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Shamriz Z.
Unfollow Shamriz Z.
Send Message
Share Review
Report Review

Great childrens gym
June 7, 2023

Looking for a toddler gym for the house, found this & was brilliant & massively cheaper than any thing else I found. Went well together brilliant & brilliant quality

Date of experience: June 7, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
Follow Jeremy Y.
Unfollow Jeremy Y.
Send Message
Share Review
Report Review

Fantastic
January 28, 2023

Wonderful product at a very reasonable price Very fast delivery by a very good company all in all brilliant experience from start to finish would definitely recommend to all

Date of experience: January 28, 2023
Aileen X. Costway UK Rep
over a year old

Thank you for your trust and support. We will do much better in the future to bring you better products and services!

GB
1 review
0 helpful votes
Follow Kunal A.
Unfollow Kunal A.
Send Message
Share Review
Report Review

It was a skeleton
November 11, 2022

I bought a life size skeleton from the website. The delivery was fast and on time and the item was delivered perfectly. We've really enjoyed the skeleton

Date of experience: November 11, 2022
Aileen X. Costway UK Rep
over a year old

Thank you for your review, we are pleased you were happy with our services and products.

GB
1 review
0 helpful votes
Follow SUE A.
Unfollow SUE A.
Send Message
Share Review
Report Review

Excellent Service
May 18, 2023

Excellent service and fast delivery, I haven't opened my parcel yet but if it looks anything like the picture on your site, I'll be thrilled. Great website, brilliant choice of products. Thanks

Date of experience: May 18, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Overview

Costway UK has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway UK most frequently mention quick delivery, good quality and great product. Costway UK ranks 14th among Marketplace sites.

service
4
value
4
shipping
2
returns
1
quality
3
This company responds to reviews on average within 3 days

Instant Feedback

938 reviews