Ordering was straightforwards
Delivery date was supplied via e-mail
Using a courier company that can actually find the address would be useful - the courier company just "dumped" the items elsewhere on the campus and left
No issues with the ordering as that was pretty straightforward. However DPD gave mixed messages about delivery so I rescheduled and as we're both out at the time of delivery our neighbour would take the parcel. However, the DPD photo suggested the parcel had been left on my doorstep and that I had signed for it, when clearly I hadn't. I assumed that the parcel had been stolen of my doorstep. Fortunately my neighbour had the parcel, so after some stress I received my item.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Ordered two Adirondack foldable, with cup holder PE Chairs very pleased and using them a lot. 5% discount and competitively priced. Costway very quick with the whole process. Wouldn't hesitate to use again, as well as recommend.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Purchased a two seater jeep for muyvtwin grand kids. It was easy to order and pay for online. It was delivered very quickly and the boys are delighted with it a really good buy
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Once the order was placed I had nothing else to do I was informed about who was shipping and when and then dhl took over the updating and tracking the item was delivered as stated on time and provides entertainment for the grandchildren a worthwhile purchase
A well designed and thought through unit.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Love the item, really sturdy and works great. Delivery was unexpectedly fats too. Came withing 2-3days. Took a bit of time to put together, but found the instructions really useful and easy to follow. Really happy with the purchase.
So delighted to hear that you had a satisfying shopping experience and thank you for your trust. Have a nice day!
Happy with the overall quality of the bedframe and timeliness of the delivery. Just would have preferred the under bed drawer to integrate with the bed seamlessly. At the moment, it just feels like 4 unattached drawers.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
So pleased with these…I shall be ordering 2 more, unfortunately the delivery date became confusing as the delivery address was given wrong to DHL, consequently the order took considerably longer than expected, not to worry very pleased with my purchase.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Placed an order and got an order confirmation number but no follow up email - only to learn the order didnt go through. Then placed the order again this time with paypal. Again no confirmation email or reciept. Luckily the order arrived.
Sorry for the inconvenience.
Could you please forward your concern as well as the order number to service@costway.co.uk？
We will solve the problem for you as soon as possible.
Thank you Kind regards
Costway inc.
In terms of the buying process I can't complain regarding to the unit that I bought, not very satisfied at all, on the website it says that the maximum value of noise is < 55db but when I turn the cool mode the unit becomes very noisy
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
My daughter loves this wooden coffee shop. She was surprised and She's very happy! The order was delivered on time. Thank you so much! Merry Christmas!
So glad to hear that you had a satisfying shopping experience and thank you for your trust. Merry Christmas!
Easy to order from website, delivery times were excellent.
Would have liked a little more assistance than I received when requesting extra information re the item I purchased!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Easy and quick transaction, and items (two bookcases) as described. Reasonable price when compared to other sites. Would purchase from here again. Many thanks
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
It looks as described, reasonably comfortable though slightly tricky to adjust and weight distribution is such that if too reclined, it will tip over backwards.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Looks great and my Maine Coon loves it! We removed the dividing wall and now she has so much space to move around in there! Would definitely recommend
Thank you for your approval. We're so happy to hear that your Maine Coon loves it! Have a good day!
Great customer journey, from order to delivery.
Husband put bench together on his own …very comprehensive instructions.
Ideal …solid piece of garden furniture. Very happy so far with purchase
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Excellent service came in two days. Nice looking garden furniture. Good price. BUT l did see one later a beige one on another site for £75 but sa la vie
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Easy and fast transaction, delivered so quick, all packaged well. Item is very sturdy and well worth the money.
Great company to deal with.
Would definitely recommend them x
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Excellent company to work with, The car arrived very soon after it was ordered, pleasant delivery driver rang to say when he was on his way.
I would definitely buy from this company again.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Very quick delivery. Im looking forward to using my ice maker as they are great machines but at the moment my house is under renovation but i will need it shortly for the G&T!
Thank you for your approval, we will try to do much better in the future to bring you better products. Have a nice day!
Overview
Costway UK has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway UK most frequently mention quick delivery, good quality and great product. Costway UK ranks 14th among Marketplace sites.
Instant Feedback
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.