• CostCutters

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Overview

CostCutters has a rating of 3.08 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. CostCutters ranks 266th among Hair Care sites.

  • Service
    3
  • Value
    3
  • Shipping
    1
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
How would you rate CostCutters?
Top Positive Review

“Tiffany Lowery”

Steve C.
3/26/24

I would like to thank Tiffany Lowery for cutting my hair all these years! Always does what I ask. And turs out good! Thanks long time child hood friend

Top Critical Review

“Don't waste your time”

Tony R.
8/13/20

Honestly think I'm done with Cost Cutters after many years. I showed up 2 minutes early for a 4:30pm appointment... the 2 employees told me to wait outside and someone would get me in a minute. Waited about 10 minutes outside... I'm pretty sure they had a smoke break while someone should have been cutting my hair. After someone finally did cut my hair, they then charge $3 extra for some sort of sanitation fee. They're charging more to the paying customers because they dont have enough business. On top of it all, I get home and may back hairline is all crooked. Not a good experience and I'm not at all happy with the Kimberly location

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user tonyr448
1 review
0 helpful votes
August 13th, 2020

Honestly think I'm done with Cost Cutters after many years. I showed up 2 minutes early for a 4:30pm appointment... the 2 employees told me to wait outside and someone would get me in a minute. Waited about 10 minutes outside... I'm pretty sure they had a smoke break while someone should have been cutting my hair. After someone finally did cut my hair, they then charge $3 extra for some sort of sanitation fee. They're charging more to the paying customers because they dont have enough business. On top of it all, I get home and may back hairline is all crooked. Not a good experience and I'm not at all happy with the Kimberly location

Thumbnail of user johnnyr442
1 review
0 helpful votes
September 16th, 2023

I called to set up appointment and Ivette was very rude and she smelled like Marijuana when I went in and talk to her about appointment set up and Regina answer the phone rude and all she does is sit in the chair and don't do nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user kh650
K H.
60 reviews
225 helpful votes
July 7th, 2019

Unfortunately, the one stylist in Burnham, PA, I got the wonderful cut from, got sick. I had another stylist who gave me stress by stating that the cut in the picture I gave her was really short and seemed to not really want to do it. I will not go back. This "conversation" took about 5 minutes. Prices are reasonable, but I don't need stress, just a styled cut.

Service
Value
Quality
Thumbnail of user joeb2511
1 review
0 helpful votes
October 12th, 2022

They have raised their prices about 4 times this year after they bought out the previous company. They are getting too greedy and took away all my points on their app and replaced it with nothing yet I can see. They should have let my points carry over.

Service
Value
Thumbnail of user catherineb16
1 review
1 helpful vote
November 5th, 2014

I got a haircut at the Cost Cutters Alameda and Broadway, Denver, CO, store and didn't know just how bad it was until I got home. My hair is wavy so the horrible cut was hidden by my curls. The stylist knew she gave me a bad cut because she said I could come back if there was a problem. One side of my hair is an inch shorter than the other and the layers were cut haphazardly. Cost Cutters REFUSES TO GIVE ME MY MONEY BACK; instead, they want me to allow them to cut my hair again! No way. I'd have to be crazy to let them whittle my hair away some more. As it is, I look like I've got the mange!

Thumbnail of user campagna3072.sc
1 review
0 helpful votes
March 26th, 2024

I would like to thank Tiffany Lowery for cutting my hair all these years! Always does what I ask. And turs out good! Thanks long time child hood friend

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