website thubmnail of Corvusweb.co.uk

Corvusweb.co.uk

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GB
1 review
1 helpful vote
Follow sue d.
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Just to let you know that I ordered goods from this website, they have not been delivered, after a number of calls to a 'receptionist'I have established they are not in stock, but I cannot get a refund from them.
I have written(recorded delivery, e-mailed, called(the receptionist cannot deal with refunds! I have to speak to the manager'Gary' who is never there and never rings back!) i have taken advice from trading standards and will pursue it that way.
But please be warned and pass this on to as many people you can!

Date of experience: December 5, 2009
GB
1 review
1 helpful vote
Follow Annoyed P.
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Same as the previous comment: I ordered goods from this website, they have not been delivered, after a number of calls to a 'receptionist' I have established they are "not in stock" but I cannot get a refund from them.
I have written (recorded delivery, e-mailed) and phoned them. I don't believe that it is a coincidence that my experience has been exactly the same as the previous post - my experience has been that Corvus offers relatively low ticket items which the company does not have and cannot deliver - and then hoping that the customer will forget about the promised "refund" which never turns up. I too have notified trading standards.

Date of experience: December 16, 2009