Same as the previous comment: I ordered goods from this website, they have not been delivered, after a number of calls to a 'receptionist' I have established they are "not in stock" but I cannot get a refund from them.
I have written (recorded delivery, e-mailed) and phoned them. I don't believe that it is a coincidence that my experience has been exactly the same as the previous post - my experience has been that Corvus offers relatively low ticket items which the company does not have and cannot deliver - and then hoping that the customer will forget about the promised "refund" which never turns up. I too have notified trading standards.