business logo of Cool Frames

Cool Frames

How would you rate Cool Frames?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
0 helpful votes
Follow Rob U.
Unfollow Rob U.
Send Message
Share Review
Report Review

Didn
March 3, 2024

Would've like to add my insurance information but didn't get a prompt to add it.

Date of experience: February 22, 2024
Puerto Rico
1 review
0 helpful votes
Follow Angela V.
Unfollow Angela V.
Send Message
Share Review
Report Review

Good Service 👍
February 29, 2024

My experience with Cool Frames was very nice and comfortable

Date of experience: February 29, 2024
Kansas
1 review
0 helpful votes
Follow Wayne S.
Unfollow Wayne S.
Send Message
Share Review
Report Review

Easy to use and responsive to questions.
February 29, 2024

Excellent; gave me options when the frames I needed quickly were not in stock.

Date of experience: February 29, 2024
Texas
1 review
0 helpful votes
Follow Louis F.
Unfollow Louis F.
Send Message
Share Review
Report Review

On time
February 29, 2024

Easy ordering and in stock items
Good quality toys

Date of experience: February 29, 2024
Michigan
1 review
0 helpful votes
Follow Kathleen Q.
Unfollow Kathleen Q.
Send Message
Share Review
Report Review

Good
October 24, 2023

Good took awhile to get my glasses forwarded but love Skaga frames and fit was good

Date of experience: October 24, 2023
Alabama
1 review
0 helpful votes
Follow Pamela X.
Unfollow Pamela X.
Send Message
Share Review
Report Review

Easy to order. Good prices. Easy to pay. Free shipping.

Date of experience: February 27, 2024
California
1 review
0 helpful votes
Follow Jack Q.
Unfollow Jack Q.
Send Message
Share Review
Report Review

Great
February 26, 2024

Great selection, great prices, great service. Thank you

Date of experience: February 26, 2024
New York
2 reviews
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

Website issue: couldn't display color choice menu for Fysh UK frames using Firefox, finally showed using Edge.

Date of experience: February 23, 2024
California
2 reviews
0 helpful votes
Follow Marlanea T.
Unfollow Marlanea T.
Send Message
Share Review
Report Review

Great frames, quick deliver
February 25, 2024

Great frames, exactly as described and quick delivery.

Date of experience: February 25, 2024
Florida
1 review
0 helpful votes
Follow Leiry S.
Unfollow Leiry S.
Send Message
Share Review
Report Review

Fast delivery
February 18, 2024

The product was exactly as it was described. Also, I was able to receive the lens fast

Date of experience: February 18, 2024
New York
1 review
0 helpful votes
Follow Stuart Q.
Unfollow Stuart Q.
Send Message
Share Review
Report Review

Successful Return
March 5, 2024
Updated review

Awaiting glasses with correct prescription (my fault).

Date of experience: February 24, 2024

Fairly straight forward
January 10, 2024
Previous review

Fairly straight forward. Would be helpful to have a live chat option to be able to ask questions.

Date of experience: January 10, 2024
Canada
1 review
0 helpful votes
Follow carol T.
Unfollow carol T.
Send Message
Share Review
Report Review

Not impressed
March 4, 2024
Updated review

Product arrived but customer service is not up to standards

Date of experience: February 23, 2024

So far so good
January 30, 2024
Previous review

So far so good

Date of experience: January 30, 2024
Canada
1 review
0 helpful votes
Follow Vic N.
Unfollow Vic N.
Send Message
Share Review
Report Review

Great
February 23, 2024

Nice to find the brand of frames I was looking for

Date of experience: February 23, 2024
Washington
1 review
0 helpful votes
Follow GENTRI V.
Unfollow GENTRI V.
Send Message
Share Review
Report Review

Great
February 19, 2024

They were the right prescriptions and they fit great and look good

Date of experience: February 19, 2024
California
1 review
0 helpful votes
Follow Melinda R.
Unfollow Melinda R.
Send Message
Share Review
Report Review

It was so easy. The site was easy uploading the information. Delivery was fast.

Date of experience: February 21, 2024
Massachusetts
1 review
0 helpful votes
Follow Walter Q.
Unfollow Walter Q.
Send Message
Share Review
Report Review

Problem solved
February 22, 2024

My order had not shipped after I ordered was waiting for confirmation

Date of experience: February 22, 2024
DO
1 review
0 helpful votes
Follow Alianna F.
Unfollow Alianna F.
Send Message
Share Review
Report Review

Amazing
February 22, 2024

It was very good, everything arrived perfectly fine. I would rate my experience a 10/10

Date of experience: February 22, 2024
Canada
1 review
0 helpful votes
Follow Dan D.
Unfollow Dan D.
Send Message
Share Review
Report Review

Thanks for the cool frames!
February 22, 2024

Buying and Shipping was perfect. Will buy again. Thanks

Date of experience: February 22, 2024
Texas
1 review
0 helpful votes
Follow Journey G.
Unfollow Journey G.
Send Message
Share Review
Report Review

Got the frames I wanted, decent shipping time
February 15, 2024

As the title says, I got the frames I liked, pretty decent shipping, and i'm happy with the frames.

Date of experience: February 15, 2024
New York
1 review
0 helpful votes
Follow john X.
Unfollow john X.
Send Message
Share Review
Report Review

Cool price, cool frames
February 20, 2024

Breath taking, bone chilling wonderful and spacious

Date of experience: February 20, 2024

Overview

Cool Frames has a rating of 3.6 stars from 1,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 10th among Sunglasses sites.

service
468
value
36
shipping
39
returns
27
quality
32
This company does not typically respond to reviews

Instant Feedback

4,950 reviews