Cool Frames Reviews Summary
Cool Frames has a rating of 4.1 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 11th among Sunglasses sites.
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EASY-BREEZY purchasing experience. I love the frames AND they cost me 1/2 of what they'd have cost me had I purchased them from the frame shop.
I ordered my Mykita Mylon glasses with Cool Frames and am absolutely happy with them.
Customer service even answered my question regarding the glasses on a bank Holiday! (Thank you)
Ordered two pairs and they came relatively quickly. One pair was back ordered but the customer service was impeccable and they let me know what was going on with my order almost instantly through email or on the phone
Easy to use site and had many options to choose from.
Very easy to match clip ons to glasses Love them I am so happy about them much cheaper than buying prescription sunglasses
Doreen was very helpful! My prior pair of Silouette frames broke and are no longer made. I found a nice new pair with Doreen's help and the local Optition placed my lenses in my new frames. Cool Frames is even helping with my insurance benefit which I hope is soon to be approved.
Good simple and quick transaction, very good follow up and communication.
Overall a simple and stress free overseas purchase.
I was skeptical ordering progressive glasses online, but they are perfect! Bonus is the price was half of what I would have paid at eye frame store. I will definitely order glasses from CoolFrames again.
I picked out some frames I liked at the doctor's office, then found them online at CoolFrames for half the price! After placing the order, I received the frames quickly-thanks!
Efficient, quick, and easy. Everything went well from start to finish.
Had a problem with crazing on my relatively new lenses and the Cool Frames team sorted the issue out brilliantly and speedily under the one year warranty. Would recommend.
I needed some lighter, classy frames for my night-driving Rx eyeglasses. I had been searching multiple sites for a long time and these are absolutely perfect; comfortable, very stylish yet classic, and just what I was looking for. The packaging was high quality and arrived quickly. Excellent customer service and value!
Very quick and easy website to buy from. I loved all of the designer names Cool Frame's offers. I found just the right frame and I love it.
Everything is good. Great quality. Will order more frames in the future.
The frames were exactly what I needed and arrived very quickly! 5 Stars!
The frames were marketed at blue and red. They are blue and pink, very much pink…
I wanted my favorite glasses with photo reactive lenses added. Very easy.
Quick and efficient, and you had the frames I was looking for on sale!
Great price and great service! I will be purchasing my glasses from cool frames from now on.
From the business
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members