Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.
Easy ordering, fast delivery, great pricing. Thank you.
Easy to use website. Needed help with the prescription and called customer service. They were patient and helped me resolve my issue
The entire process was speedy. Fiiling out the order form took less than five minutes.
Good selection, easy checkout and best prices I could find.
Great customer service and fast shipping. The prices are lower than anywhere else. Even though they charge a processing fee, their prices still come out lower in the end. Hey have multiple ways of shipping depending on how quickly you need your products. I shipped overnight and the bottom line was still less than anywhere else.
Great so far! Just not sure if my prescription uploaded and my son needs the contacts ASAP!
I ordered last minute, I want to say within a weeks notice, because I ran out of contacts for my wedding. Was pretty sure I was going to end up holding on to my old pair but received the new box way sooner then I thought. Got to walk down the aisle with fresh lenses!
I had listed the wrong shipping address. Customer Service sent out a new package to my correct address at no extra costs! I would use them again due to their kindness in this matter.
Great experience contact lens king always does a good job with customer service. And are always very timely about shipping.
They have fast shipping. Easy ordering with great prices.
The contacts are fine. But for the first time I had to sign for the package. I was unaware and seeing as I work all day. They were almost sent back. If we must sign for the package you should make that clear at time of purchase. So we can make other arrangements or buy from somewhere else
Less one star, only because you do not know your actual total until the end when the processing fee is added.
HI Kim. We do apologize, once you add the items to cart we give a break down of the pricing prior to logging into your account or having to create one.
To have a service fee that is almost as much as the product is disingenuous.:-(
HI KW. We do apologize, our processing fee was implemented to offset any overhead cost we might incur due to advertising, it is a percentage of the order.
They always what I need, it's always in stock. The website could use an update.
Lenses were delayed delivery. Company communicated with me. When the lenses were supposed to arrive I was notified it was in back order
HI Veronique. Thank you taking the time to leave review, we appreciate your feedback. If you need any assistance please contact customer service.
Easy to find and order. Quick prescription verification and shipping
Fast, the least expensive, and the easiest website to use!
The reordering process was simple and very easy. I received the lens within 3 days of the order. I am very satisfied.
Good communication & delivery. When my product was delayed they send me an email explaining the delay.
Answer: Price. I wish I had checked product review sites because they have excellent reviews overall. The one I chose first had a very slightly lower price but the experience was horrible and I had to cancel my order. Their overall reviews reflect this kind of service.
Answer: I reached them immediately using their online chat facility.
HI Teresa. We do apologize. Unfortunately if an order is over $400 we do require a signature upon delivery to ensure the package is received.