Overview
Contact Lens King has a rating of 4.1 stars from 2,832 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 4th among Contact Lenses sites.
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Hi John. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
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HI Travis. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.
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HI Vickie. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.
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HI Esmail. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
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Ordered lenses in the plus range and negative power was sent these are useless to me and they offered to cover shipping cost for the replacement so I'm out $360.00 and they say oh sorry that's all we can do sorry about your luck do not order from them any issues and your screwed out of your money
HI. I do sincerely apologize there were issues with your order. Upon review, I see you placed the order after business hours. During the ordering process, the patient details page, there is a popup that is displayed stating that it is not required to provide a hard copy of your prescription since you are a Canadian residence and to please ensure all information you have entered in your cart is accurate. Since Canada does not see contact lenses as a medical device as we do in the US, there is no verification process and it is up to the consumer to enter the correct prescription. Once the order is placed we send you an order confirmation for review. We sent the items as entered online during the placement of the online order. In the terms and conditions, which must be agreed upon prior to submitting your order, states our return policy. Which states, we are unable to take back any opened boxes on used contacts since they are considered a medical device here in the US. When errors occur on our end, we immediately rectify the situation by sending replacements unfortunately, in this case the prescription was entered incorrectly during the placement of the online order. As we completely understand mistakes can happen, we are willing to work with you and provide additional discounts or free shipping. I apologize for the inconvenience caused.
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HI Paul. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.
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Hi Adam. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi E. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.