• Computer Hope

Overview

Computer Hope has a rating of 1.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Computer Hope ranks 56th among Tech Support sites.

How would you rate Computer Hope?
Top Positive Review

“I've been a member of the support forum on computerhope.com...”

David D.
4/3/14

I've been a member of the support forum on computerhope.com for a long time and the forum can be quite helpful if you are patient and keep in mind you cannot usually expect a quick response to a request for help from an online forum where other members who offer help are all volunteers; none of them get paid for providing help in the forum. Regarding another review here with a comment about encountering an attitude on computerhope.com's forum, I will agree that has been a sporadic problem on the site. Currently, the moderators seem to be doing a fairly good job of keeping attitudes in check. The site is also a substantial repository of information about computers and computing.

Top Critical Review

“They know nothing and wont help you”

No o.
5/15/17

It seems like theyer only here to insult people and pretend to know what they are doing. All the advice they give is wrong, they tell you to download this or download this, stuff you dont need. After insulting you they kick you out. ASK A PROFESSIONAL! You will just wait your time downloading their spyware programs

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user noo123
1 review
2 helpful votes
May 15th, 2017

It seems like theyer only here to insult people and pretend to know what they are doing. All the advice they give is wrong, they tell you to download this or download this, stuff you dont need. After insulting you they kick you out.

ASK A PROFESSIONAL! You will just wait your time downloading their spyware programs

Thumbnail of user nathane277
Nathan E. – Computer Hope Rep

I'm sorry you had this experience; it's more than likely you dealt with someone in chat or on the forums. These volunteers offer their support and time for free and are not employees of Computer Hope. If you were to e-mail us directly with your problem, you'd never experience this situation.

Thumbnail of user cccccw
1 review
6 helpful votes
April 13th, 2015

QUANTOS a mexican that is rude he think he know it all and he dont when the rules say anyone can help in the room he would not let me help this guy who had a question about can i turn my computer in to windows 7 when this guy computer was made for windows 8 and i knew the answer and when i was answering QUANTOS said it could not be done dose not listen to a word i said he said that i was being rude snd called me a $#*!ing $#*! and said i was $#*!ing stupid and it cant be done is the reason why QUANTOS boots me out of the room

Thumbnail of user nathane277
Nathan E. – Computer Hope Rep

I'm sorry you had this experience with Quantos, he is a volunteer in the Computer Hope chat and not an employee. While I'd love to have an entire paid staff of people offering support for free in chat and on the forums, it's just not possible (the site is FREE). So, I have to rely on volunteers who offer their help for free. If you want to work directly with Computer Hope, send us an e-mail or visit any of the thousands of pages we offer on the site.

Thumbnail of user kp4
1 review
4 helpful votes
July 10th, 2010

This website pops up as one of the first on the list when looking for computer help or free computer help.

I got on the site, with what I thought was a simple enough problem, and all I got was attitude.

If you need help, REAL help, go someplace ELSE.

This site is NO help, but does have plenty of ATTITUDE.

Thumbnail of user nathane277
Nathan E. – Computer Hope Rep

I'm sorry you had this experience with someone giving you an attitude. If this happened, it would of been on chat or the forums. Everyone on these platforms are volunteers and not Computer Hope employees. You'll never get an attitude when sending us an e-mail.

Thumbnail of user davidd90
3 reviews
15 helpful votes
April 3rd, 2014

I've been a member of the support forum on computerhope.com for a long time and the forum can be quite helpful if you are patient and keep in mind you cannot usually expect a quick response to a request for help from an online forum where other members who offer help are all volunteers; none of them get paid for providing help in the forum. Regarding another review here with a comment about encountering an attitude on computerhope.com's forum, I will agree that has been a sporadic problem on the site. Currently, the moderators seem to be doing a fairly good job of keeping attitudes in check. The site is also a substantial repository of information about computers and computing.

Thumbnail of user nathane277
Nathan E. – Computer Hope Rep

Thanks David for the positive comments and remarks about the negative reviews being about some of our volunteers in our chat and on our forums and not about the actual Computer Hope website.

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Thumbnail of user nathane277
Nathan E.

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