CompressionStockings

Scam. Take the payment and disappear forever. No response from customer service, no money back. Do not buy from these scammers

Worse company for buying socks.

1 order 3 pair of socks worth $148 for my old parents.
At first they charged on my card without sending any order process or shipping info. You will never get any information of order from them.

After waiting about 10days I received 1st pair(quality was bad). Since they don't have CS no so I sent email about my order and how to return the bad pair I don't want. They then gave me one tracking no for the product with I have already received, no info about return. Then I sent another email about missing 2 pair of socks. After 2 day they send me another tracking no. Saying it shows you have already received the product. By the meantime I received 2nd pair.
Then I ask them about the 3rd pair. They kept providing me the two tracking no they already gave me for the 2 pair I received. At this point I stopped asking about return process. After waiting 2/3 days, I again asked about missing pair. They kept asking in the email did I checked properly, if I checked my mail box, PO box. I told them I checked every where. Then they told can you check again?

Then I said, since you gave me 2 tracking no then that means all pair suppose to come in those to packages. Since the missing pair was not any of those two packages then means you never send me the last pair. Why you are asking me to check again? Unless the parson replying my email pack all 3 pair and ship them by herself how she is sure they send all 3 pair to me.

Then told them enough is enough. Either replace or refund me otherwise I will file complain to consumer right union. They never replied.

They just stole 110 dollar from me. I am writing the complain letter.

I wise I could give them -100 rating

I had to 2 day ship a compression sleeve for my flight because I couldn't find mine. I ordered the same sleeve, the same manufacturer (lymphedivas) and the same size. When I received it (after I paid 20 dollars in shipping) it said small, long instead of small regular (as the site stated). Apparently the manufacturer changed their definitions for long to mean regular and short to mean what I used to order as regular. I wrote their customer service and 5 days later I received a response. They stated that I should have re-measured my arm and checked the new size names to know I should now have ordered a short. Told me they would refund me and waive the shipping fee on the new one but I would have to pay shipping to return. What? I was out a 20 dollar shipping fee and the money to ship it back to them. Incredibly rude email and confusing site. I will NEVER order from here again. I'm going to keep the long sleeve and fold it over. Do NOT order from this website. There are lots of others out there.

Beware! Do not get scammed by this company compressionedge.com. I placed my order on Mar 3,2021 and as of May 26th the goods have not arrived yet. They claim they shipped the goods via USPS with tracking number, but it most likely got stuck in their partner facility elsewhere (DHL) on Mar 10th and both Compressionedge.com AND USPS claim they can't follow up on the matter. After numerous calls to borh theSE companies, all they can say is that they brought the matter up to their managemrnt, yet they admit that the goods getting stuck with DHL is a common complaint among their customers. Meanwhile USPS shows on their online tracking system that they do not have any further updates on the package, neither can they follow up. All they can do is send me an email to apologise for the inconvenience. I called DHL too several times as well and they claim that they received the goods on Mar 10th, and it was transferred & received at USPS on Mar 12th, but that most likely, USPS never unloaded or scanned the package after receiving it. It is just all fingerpointing and no action on all three - the supplier, DHL & USPS. I believe all 3 are involved in this scam, but especially Compressionedge themselves. And the product was not even shipped from an overseas lication. The transport only happened within the USA. On top of that, after my most recent follow up phone call with them, the company or supplier charged ne another $10.+ for nothing. The original order was over $100.

STAY AWAY. Delivery took much longer than expected being they are on the east coast and I'm on the east coast. Ordering was easy, but trying to get a tracking number for the shipment was impossible. I called customer service twice. Each time got a different reason as to why it hadn't shipped.

The first person there told me it was because I ordered Juzo knee highs with silicone band. She claimed they come without the band and it takes time to sew in the silicone band. I never heard of anything so rediculous and should have canceled.

When the shipment never arrived and my email requests for a tracking number were ignored. I called customer service again and spoke to a rude man, Brian told me the order would have shipped, had I not ordered the bottle of liquid stocking detergent. ( So the 1st delay was because they had to sew the silicone bands on and now I guess they need time to mix and bottle a batch of detergent.;)

The stockings are not holding up well. With less than two months of alternating use and using the detergent they recommended and supplied. The stockings aren't compressing and one has a small hole.

We have been using the same Juzo silicone band model stocking for years obtained from our health care provider and then via the Internet. They come from Juzo with the silicone band and have consistently provided the correct compression and held up well.

Makes me wonder if compressionstockings.com is selling old expired stockings. Or are they putting together something cheaply and using the Juzo name?

I emailed compressionstockings.com seeking replacement or refund. I'll post an update.

I ordered a pair of the wool socks some time ago for my husband but they were shoved to the back of the drawer. I was out of town, not home doing laundry, so he got down to a few pair and put on the compression socks with this boots since he would be on his feet most of the day in his workshop. He loved them and asked me to order more. That is high praise from a man who doesn't pay too much attention to what he is putting on daily.

I've had the need to wear compression stockings since the early 1990's. It's always been a chore, to first off, purchase the darn things, because let's face it they're expensive. Secondly, there are many things to learn about compression sox and CompressionStockings.com attends to all of these many things with consistency. For example with my last order I forgot to order donning gloves but no matter because compressionstockings.com remembered for me and included a pair I my order at no cost to me. Furthermore the aforementioned prices can't consistently be beat, sure I can find sales now and again at different sites that appear to be better but it takes time and energy, at compressionstockings.com it's all at one place, consistently.