CompressionSale has a rating of 4.36 stars from 134,380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CompressionSale most frequently mention free shipping, knee highs, and live chat. CompressionSale ranks 1st among Medical Supply Store sites.
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This company responds to reviews on average within 2 days
Love them! They do the job. Had no swelling or pain in my legs the whole time I was at work and on my feet for 8 to 10 hours.
I sent a return and they lied about my having worn them, I only tried them on once. They used a fake photo of some other tights. They argued about the returns then when they finally issued a credit it expired within 2 weeks. Plus the amount of postage they deduct for returns is excessive. Customer service people are rude and deceptive. DO NOT ORDER.
My product got shipped to the wrong address. I tried to change the address immediately and there was no opportunity. No Avenue to do that so I had to go on our out of my way to pick up the product.
I paid for 4 day delivery. RECEIVED IN 7 DAYS!
I EXPECT A REFUND FOR THE EXTRA COST FOR 4 DAY DELIVERY
Look forward to hearing from you and notified about my refund credit
Sam F. Moses
Tip for consumers:
none
Products used:
casual 15-20 mmhg--XL
Read the SMALLEST print of the supposedly "fast and easy" return policy. To return an unused item within a few days of purchase, they will keep 25% of your money if you want it refunded to your credit card. They will also keep some of your money if you choose store credit. It's in the very small grey italic print at the very bottom of the page. The top of the page is very misleading, and in the small print it says they automatically charge a "$6.95 shipping charge" ON TOP of YOU paying to ship it. Be aware.
Tip for consumers:
Terrible return policy.
Products used:
Jobst compression stockings
CompressionSales says easy 180 day returns. NOT true. Not easy...and you won't be getting your money refunded, even if the item is still in the box, and you've had it less than 1.5 weeks, unless it is one of the specific brands on which they offer returns {Dynaven is not one of them]. So I'm out $47+ dollars. On top of that, the charge 25% processing fee, and return shipping fees for returns. So it's hardly worth the effort. I ordered open toe compression stockings by mistake. Can wear only closed toe. Stuck with them. WIll donate to 2nd-hand store, but can't deduct donation of NEW items from taxes. I hope these stockings will help somebody. Be VERY careful in ordering from COmpressionSales, and don't believe their "easy 180 day return" claims. Read the fine print! I wish I had.
Tip for consumers:
That th 180 day easy return policy is BS.
Products used:
Have bought moxtl Jobst compression stockings from them. FIne if you know exactly what you want & can wait for shipping. Terrible if you need to return anything. Will think twice in future.
Had trouble connecting to Live Chat. This was a reorder but had to key in all the - no automatic fill
Needs more detail about different stockings; e.g., why is a silicone band advisable. Which style has the most give at the knee, etc.
Terrible company! Restocking fee on everything, no exceptions! Not to mention shipping & taxes! Just total confusion, no one knows what's going on & yes you can return, only after headaches dealing with them. Don't order if you are not 110% sure exact size you want, otherwise you will be srewed!...
Today they have sent the correct socks today, and fixed a bad situation and made it into a good situation & I'm satisfied! Thanks
The sizing for these knee hi's is S M L and unfortunately my measurements don't fit any of those since I have long feet and thin legs. I ordered Medium and manage to do with those but get a slightly tight fit in the foot and not much compression in the leg. I guess knee hi's don't come in more detailed sizing.
Products used:
stockings
I received your compression pantyhose and use it everyday that I work. I really like the support it gives to my thighs, legs, and the pressure it applies to my knees and ankles. So far, it has held up to the hand washing that I do after each use. I look forward to ordering more compression items from you. Thank you and have a good day.
The top of the elastic rolls down and is very uncomfortable. Any ideas to help stop this issue?
The price for these stockings went up 25% or more since my last purchase. Why? They come in nice full color boxes with an instruction book for just about every country on the planet. Both of these are unnecessary! I have been wearing these stocking for almost 25 years and would be happy to pay less and have them shipped in an unlabeled poly bag.
As a new customer I signed up for the 10 % off the first order, however I never received an email. A little disappointing
Busy difficult website.
Sizing chart could be better
My experience in ordering & receiving as ordered was good. I ordered the wrong compression strength & have tried to contact you to return as advised. I sent this message on 1/10/23. Today is the 14th and I feel you are waiting long enough so you can charge a restocking fee. I need a 15 to 20 compression strength, everything else the same & return the ones I purchased. My order # is *******
Ordered wrong stockings. Wanted toeless stockings but love the material and feel
Misadvertised on the 10% off if e-mail is added to subscribe because you only offer the deal on 3 out of the many brands you carry. Also, the price I paid today during your "sale" is always the price this product costs. You guys make it seem like the cost is originally 67 dollars and I'm saving half. This is not the case, it is false savings. It just looks good to see a higher price that the client isn't paying, when in fact the lower price is always the price one would pay. Strange.
Website would not accept my credit/Debit card. PayPal needed to be updated, but could not do that "after hours". Just a little frustrating. Product is good. I know it has been a while since ordering but was still a little surprised at the $9.00 jump in pricing.
The compression sock was to small even though I used their chart. Returned the sock for an exchange and was charged $6.95 to exchange and difference in price but they were the same price other than my online coupon which they would not apply again. The customer service guy I spoke with was short and rude. Still waiting for the exchange. Will not use this company again.
i don't like the site very much. too cluttered. i log in from a password app but it asks for the information anyway, etc. etc. I like the products a lot and whenever I call, customer service is great. But you need a website overhaul.
The package had been smashed when we got it. Upon opening it up there was no paperwork at all. My daughter said, "mother you ordered the wrong size. You need a medium." So now I want to return this pkg for a pkg of mediums. I have not opened the boxes or tried them on. But as I repeat they were smashed when I received them. What do I need to do in order to return them and have you send me the mediums?
Have received the items ordered. Am in process of using them. Takes time to evaluate them. Thanks.
Training and understanding of the product was lacking. Product itself could've had a wider choice of range in size, color, size in toe less
Or not, a chart that was readable for someone that doesn't even know what they're doing when they order. Explanation between the CC, CB, LD, S, M, L, XL, LFC, XLFC, etc. disappointing and every aspect
the site said free shipping with my order, but at checkout there was a shipping charge, which I could not change
Received the hose, but I ordered the wrong pair. Having a problem trying to make a return. Not an easy process apparently.
Seller of all sorts of compression stockings.
We apologize for the experience that you have had with us. Most orders get processed and shipped within 5-10 minutes of being placed.