Commun.it

Absolutely horrible service. Asked me for my card details for a free 14 day trial but charged immediately. Then ignored all my e-mails afterwards, so there has been no way to get a refund. Avoid at all cost!

I updated my card to charge a different card and even though the system looks like it had updated they still charged the old card. Support just didn't read my emails and sent canned replies. Once I FINALLY cancelled and was refunded they instantly started mailbombing me with 3 or 4 emails A DAY! Saying "I'm your account manager and I can give you a discount" yet if you were my account manager you would have known that I had cancelled hours before. Keep reporting their emails as spam, flagged the app on twitter as a fraudulent app.

First of all I stumbled onto the commun.it website. Then I put in my card details when it asked. It said it was giving me a 14 day trial. They have not refunded my money and have been sending me emails like I still want to be part of the fraudulent subscription. I am considering going immediately to the police.

Tried to sign up for their service for at least a bit of a help with my Twitter account. However, without my knowledge of permission, Commun.it HIJAXED MY ACCOUNT AND FORCED ME TO FOLLOW THEM. I never agreed to do this. What else could they be forcing my Twitter account to do without my knowledge?

I took a trial out and wanted to cancel within 14 days. They tried their best to keep me a as member and offered upgrades etc for me to stay. I still asked for my subscription to be cancelled but they ignored my emails. I am now in dispute to get my money back. They are seeing my emails but not responding.

I ordered a 2-week trial, and was charged a full $239.99 to my credit card a day later. I e-mailed back and forth with customer service, who tried to offer me a lesser subscription. They eventually told me the account was cancelled and the refund was issued. Over 2 weeks after the "refund" was supposedly issued, the credit card charge still stands. Truly fraudulent and dishonest company. Beware!

I asked for them to end my paid subscription about 6 weeks before it was due, which they seemed to do, as my account was ended, but they charged me on the renewal date £224.03. I am now in a dispute with them to get my money back, via my bank. They have said that i didn't end the subscription in time, but i have email correspondence that says different.
If you are going to enter into a paid subscription with this dodgy company make sure you keep proof of your email correspondence and keep an eye on your bank payments, if and when you decide to leave.

Commun.it said they changed their dashboard, but when I went on line, it looked the same. Then I made one of the selections on the dashboard and it did not work. I complained to the company that it did not work. Even Technical Services said it should be working. It still does not work. I requested my money back, but have not heard from anybody in reply. I'm am not a happy camper.

I signed up for a free trial and they charged my card without my permission. It was hell getting some of the money back, then a year later they did it again.

Someone HACKED MY ACCOUNT, they are going annoying, daily putting B. S. TWEETS UNDER ME ALWAYS SOCCER CRAP, NFL GARBAGE, SPORTS CRAP, WHY NOT USE THEIR OWN ACCOUNT FOR THIS GARBAGE, VERY PISSED!

Commun it is a fraud, they give you an trial period but in the middle they charge you the whole year in your credit card. Be aware of them

Commun.it is fraud... they give you free trial and without permit they charge you on cc.

There is better and less expensive software out there. Too complicated and less user friendly compared to others

I had a paid account with Commun.it. When it came to renewal, I informed them that I wanted to terminate. This is when I learned you can only communicate via email, EMAIL!

I received a response acknowledging my termination. A few days later, $239 was DEDUCTED from my bank account by Commun.it. Which is the renewal amount.

I informed them about this and that I wanted the money refunded. I was told it would be 12 - 15 days (what is this the dark ages?). 15 days passed and all I have been refunded is $29. My repeated emails are now occasionally answered days later by some 3rd party vendor, that my money will be refunded.

I located a phone on the bank charge and have called twice. It is always a very poor connection and there is no one there to speak to, just the person answering the phone. Since the company is based in Israel, at least the management is there, I have no idea if or when I will get my money back.

If this is the way you would like to be treated after being a paying customer, go for it. It has taught me to never, ever, give out my bank info unless I know the company and how to contact them.

Twitter:@paulagibbsart