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Commomy Decor

How would you rate Commomy Decor?
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Pennsylvania
2 reviews
4 helpful votes
Follow dan z.
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The product is very cheap and the scale is way off so it looks even more fake. Oh, and try to return and get your money back? Good luck! Scam crappy product. Buyer be warned!

Date of experience: April 4, 2025
Illinois
1 review
0 helpful votes
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Do not order
March 1, 2025

Was going to order tiles fir my backsplash, but wanted to see a sample before ordering, I chatted and they said they can send 1 box of tiles first to review, if I approved I could send them email to ship the rest. 2 days later I get my full order of 10 boxes. Unfortunately I didn't like the product as I thought it looked cheap. So I inquired about shipping back which took a week to get a reply. It says follow return shipping instructions. They will send shipping labels to return but I will have to pay restock fees. They only sent 1 shipping label instead of 2. Now going on 3 weeks, I finally shipped it back to their warehouse and paid the extra shipping for the 1 box they didn't give shipping label for.
I sent email to "Olivia" requesting they also refund the amount to ship back the 1 box that they didn't supply shipping label for.
This is a company out of China, it takes 2 days to answer emails, the phone number on their website is to some disabled guy out in California who is really pissed at me fir calling him 3 times.
This company has the worst customer service.
WARNING! STAY AWAY FROM THIS COMPANY!
Go to a box store and save yourself some money and grief!
As of March 1st, I have not received one email to my inquiries, and I definitely have not received a refund for the product I sent back.

Date of experience: February 14, 2025
Louisiana
1 review
0 helpful votes
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As stated its been almost a month they keep coming up with excuses or then ghosting all together, they have tried to essentially steal 700 plus dollars from me.

Date of experience: January 8, 2025
New Hampshire
1 review
0 helpful votes
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Scam. Stay Far Away!
January 14, 2025

This company sends updates making you think your order is out for delivery. But then you get this message "The logistics provider informed us that your package failed to deliver. Maybe need you to contact your local post office to ask for the detailed status of the parceland pick up the package by yourself.
*Please kindly note that:Overdue packages will be returned". In this case it was to Dallas.
I live in Houston. I have emailed them 3 times stating I would write a negative review unless they responded. I never received my order and asked for my $175 refund. No response. Do not fall their advertisements. This is coming from somewhere overseas. This has been going on since November.

Date of experience: November 7, 2024
Washington
1 review
0 helpful votes
Follow J E.
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I ordered 3 boxes of tile. The color was more plum than rust so I contacted their customer service email requesting an exchange. When I didn't receive a response, I went to their "chat" and after 80 minutes gave up. I hoped to use their product just exchange fo
R a different color. They have a 30 day return or exchange policy so it seems like they expect quick communication but do not provide it in return.

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Never received order
May 25, 2024

I placed an order and never received a confirmation of when delivery would take be received. I tried both their email contacts, the chat function, and called the number listed. No response on any attempts. I would stay away from this company at all cost.

Date of experience: May 25, 2024
California
1 review
1 helpful vote
Follow Jessica D.
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These peel and stick tiles were so easy to use and look so perfect they don't look cheap they really upgraded my bathroom 100% I use them as an accent wall I just love them took me about a half hour to put them up

Date of experience: June 15, 2024
Wisconsin
1 review
2 helpful votes
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No guarantee
January 31, 2023

I had a bad experience with my tile falling down after 12 hours. The company responded initially by giving me installation instructions which I had already followed. My tiles had fallen on top of each other and were stuck together. Their further response consisted of more instructions for installation which was not helpful. At this point they are no longer responding.

Date of experience: January 31, 2023
California
1 review
1 helpful vote
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Highly recommend!
March 31, 2023

Great customer service! Easy to install and looks awesome however the color is not as bright as the picture shows. But look great in our rv. We found it easier to just hold it up to the length of the wall and cut a little extra at the bottom instead of measuring out the wall although I'm sure following the instructions would be easy too, but that just worked out better for us.Highly recommend! I'm SO happy with this whole experience. Customer service is outstanding - Olivia was extremely helpful in making suggestions

Date of experience: March 31, 2023
California
1 review
2 helpful votes
Follow Mary L.
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Order arrived in a week. Took 2 1/2 hours to complete the accent wall and it looks amazing. The sticker backings are tricky to peel off and this slowed us down at first. I had one small issue, and the customer service could not have been more helpful. I am looking for other places to try these products. We love it! Great Product! I am a retired real estate agent and have been in thousands of homes, I am pretty picky and I am happy with this product!

Date of experience: November 25, 2022
California
1 review
2 helpful votes
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Great product!
February 1, 2023

This is a company with good service and they answered my questions very carefully. I bought five packages of products here and they were shipped quickly. Recently put the peel and stick backsplash in our recently renovated kitchen,it's light and easy to install. I can do it all by myself. It's very simple. Great product looks great and easy to use. Highly recommend. Great product!

Date of experience: January 31, 2023
California
1 review
2 helpful votes
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These peel and stick tiles are great, they go up easy and look beautiful! Depending on where you're placing them, you may want to reinforce the stick, I put mine in my kitchen and added liquid nails to the back to ensure the heat from the kitchen wouldn't weaken the stickiness. Overall, extremely happy with how they turned out.

Date of experience: March 23, 2023
California
1 review
1 helpful vote
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Nice Products and good service, fast delivery
March 25, 2023

I love the look. The product resembles real stone and works well when installed. I've had it installed for a week and it's working fine so far. I asked the customer service a few questions, and they responded to me very quickly. The customer service was great. I used four packs so far and will order another 4 to finish the wall.

Date of experience: March 23, 2023
Rhode Island
1 review
3 helpful votes
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Poor Quality
November 3, 2022

Poor quality, very disappointed. The photo on the web site was not even close to the product I received. Their return policy is virtually nonexistent. "Returns due to dissatisfaction in style, color, and changes in personal preference do not constitute quality issues." There was no way to check the quality without purchasing and then they don't stand behind their product. Felt like this was a case of "Bait & Switch", show one product and then ship something totally inferior. The photo on the left is what I received, and the one on the right what I thought I would receive.

Date of experience: November 3, 2022
Ohio
1 review
5 helpful votes
Follow Natalie B.
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. This company screwed me out of almost $200. I wanted a refund, and first of all there was absolutely no way to contact this company other than Facebook messenger, huge red flag, and instead of giving me a refund they kept trying to make me buy some thing else, spend more money, i'm still in the process of trying to get a refund and I'm being treated as an inconvenience and being lied to over and over just to give them more time to bull$#*! me till I give up. Too bad I won't ever give up. This is theft. Heed my warnings yall

Date of experience: March 21, 2023
Tennessee
1 review
2 helpful votes
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BUYERS BEWARE
May 16, 2023

Purchased product on April 26th and didn't receive until May 9th. I opened and was very, very disappointed with the very light faded look of the color. Contacted them right away. On May 9th I told them I didn't like and not what I expected. At first
they were very sorry and offered me to choose something else and would send for free. I stated that I only wanted to return for a refund. It has taken a week and contacting PayPal to get the return info I need to return They say available 24 hours and get silent when I ask about return. Now they want to charge me almost 50% of my purchase for return and restocking fee. Satisfaction guaranteed as long as your willing to wait for a partial refund. Always available, unless you have a return. Don't use this company. USA my package came from China.

Date of experience: May 16, 2023
California
1 review
1 helpful vote
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Good item for our project
May 25, 2023

I love the tiles so much The wall tile decoration of the house is very beautiful, Super high quality look & feel, very love! Both the product and the packaging, of excellent quality. It adheres perfectly and sticks very much. To the best of my expectations. You can also cut the tiles into the right format with good scissors. Good quality & value for money. Easy to fix & really brighten up my kitchen. Before buying, I communicated with commomy about the product through email, and I got a very timely and professional reply! Solved my doubts.Seller is extremely responsive and helped tremendously with shipping issues.I asked questions about the product before I bought it and about returning it for a refund, and Olivia was very helpful and detailed! I am very happy with this purchase! My husband is also very happy with the purchase! 100 stars! Will use againHave also shared the site and items with friends. We're also planning to buy more for our next project. Greattttttttt!

Date of experience: May 20, 2023
California
1 review
5 helpful votes
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Good Quality
November 28, 2022

Nice product, the wall tiles look almost like real the stone, very easy to install. They are extremely flexible and change their shape easily. Adhesion is good.

Date of experience: November 27, 2022
Colorado
6 reviews
14 helpful votes
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I bought some faux brick wall covering. I knew upfront that it might not be usable in my house so I only ordered one package. After using it for a stage theater prop I'd say it's pretty good but not sure I'd install it in my house. The bricks are pretty small (see image of the product next to real bricks) but overall not bad.

Date of experience: February 27, 2022
Illinois
1 review
2 helpful votes
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Not good quality!
November 7, 2022

We just tore down the Commomy Decor backsplash we installed yesterday in our kitchen. The tiles were not sticking to the wall and every seam showed. We tried to caulk the seams but they were still coming up. We were able to very easily remove them, which tells you the adhesive wasn't strong!

Date of experience: November 7, 2022

Overview

Commomy Decor has a rating of 2.1 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Commomy Decor ranks 503rd among Home Decor sites.

service
16
value
14
shipping
16
returns
15
quality
15
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