Colonial Van Lines

I just found out I only had 9 months to submit a claim (I had thought it was a year) so I called the Claims department to try and get an extension but was turned down. It's taken me 10 months since moving in our new place to put together pages of damaged furniture, missing items and items that were never put on the truck, receipts of repairs and hotel bills etc.
All my issues were with the first half of the move. Driver called to say he would be at our home 8pm Friday night for a walk-through. Never called me so I called around 9pm and was told he wouldn't be there until Saturday with 2 guys to start loading as he was stuck at a "hoarders" house. Got a call 4am Sat. Morning saying his trailer broke down, then a call late Sat afternoon that the Trailor wouldn't be fixed until Friday! He came on Monday (drove his cab) around noon. A girl sat in the cab (it was running all day as it was cold outside) while he took inventory in the house and left around 7. Said he'd be back Tuesday with 2 trucks and 2 guys. He showed up without help; said 2 guys due by 11am. Then at 1:30 said they were half hour away. I called the company sales rep who said Dispatch would check out what was going on and get 3 guys to my house asap. The Driver laughed and said he gets his own help and then got very angry as I saw the girl in the truck was now packing lamps (We packed 80%) etc that I left for the "professionals" to pack properly. I confronted her as to why she was packing and she said she "helps out occasionally" although my husband witnessed her dropping a lamp globe. Ugh, if she was a helper then why did she sit is the cab the entire previous day? So, NO ONE CAME to help. This driver emptied my 3200 Sq Ft house ALONE banging walls, denting walls, tracking dirt on my white wall-to-wall carpet and breaking furniture legs, scratching furniture, setting antique furniture on the curb in the pouring rain and loading items off the back end that needed to be tarped. Took him 3 days to pack/load and all my things stuffed into a rental truck (half size) in the rain to be taken to the larger van, unloaded/loaded and transported to a warehouse in NJ as we still had to search for a home in CT. Also 7 items (too large for our car) were left behind in the house along with several boxes. Our neighbors had to store them in their garage until we were able to make it back months later and even then we needed 2 trips. All in all this was a complete disaster as when we did have the delivery after 4 months of storage many of the boxes were wet/crushed and many pieces of furniture when unwrapped were ruined by the water. Most expensive item was an antique High Boy, several dining chairs and an end table totally busted! A Stiffel brass pole lamp was shoved in a box and bent 45 degrees. Several Tiffany lamp shades bent out of shape. All my cloth lampshades were punctured or moldy due to being wet. My Xmas tree topper (angel) of 40 years wet with mold as well as many ornaments crushed. I could go on and on. Just furious that I am expecting the company to have "professionals" moving me and especially the fact that I was promised 4-5 guys to load the truck! Obviously this was a third party outsourced by Colonial Van Lines. I called the company during the entire process and asked for the head person who only told me she could pay for my hotel expenses for the 2 add'l nights. I told her I need to be reimbursed for thousands of dollars but needed to wait until the delivery in 4 months. I will be contacting an attorney to see what my recourse will be. In hindsight I should have refused to allow one person to pack and load the truck but since Colonial Van Lines was already 3 days behind we had to turn the keys over to the new owners as they were having the wooden floors refinished. We never did find the key that opens 4 doors of an antique Sideboard. A locksmith had some spare skeleton keys and one did open 3 doors but one is jammed with items inside and we are unable to get it open. Why wouldn't he have taped the key to a drawer? Also many components to beds, lamps etc were found in various boxes; not with the items. So unprofessional!
UPDATE-
I have been in contact with Donna at Colonial Van Lines and with her help we have come to an acceptable Resolution.