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CoinbaseReviews 828

1.2

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Coinbase Reviews Summary

Coinbase has a rating of 1.2 stars from 828 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Coinbase most frequently mention customer service, bank account and phone number. Coinbase ranks 57th among Centralized Exchange sites.

service
348
value
314
quality
304
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New York
1 review
1 helpful vote
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*EXPERIENCE*
October 16, 2025

I met a Chinese girl on Tinder who seemed genuine and caring. After weeks of chatting, she told me about her uncle's crypto startup and convinced me to invest. At first, I saw profits on the site until I tried to withdraw. Then everything vanished, including her. That's when I realized: it was all a scam but eventually, Mr Richmond restored my funds. Whàtsàqp: +{447 3}_7-8_2-70_609

Date of experience: September 30, 2025
New York
1 review
0 helpful votes
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FRAUDSTERS!
October 15, 2025

I invested a significant amount of money with them, and everything went smoothly until I requested a withdrawal, at which point all of my money disappeared. They responded to my daily emails by saying that you are unable to withdraw money once you have deposited it. Despite spending £629,850 euros, they won't let me take any of it back. Ultimately, I was able to reclaim my money thanks to the Recovery Firm R E A I N T E L L. C O M

Date of experience: September 23, 2025
Georgia
1 review
3 helpful votes
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Sad to see coinbase
October 13, 2025

I invested with all my trust after Lisa approached me via Facebook. I started with $1000 and in less than a week, I earn $20,000. I finally lost the total some of $100'830, Lisa continues asking for more money, tax after tax I need help

Date of experience: October 9, 2025
Norway
1 review
0 helpful votes
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This website is fraudulent. Don't send any money there, please. I did, but I am unable to log in to get my money back. It's all a fraud! Please refrain from working with anyone under a false identity. They are a fraudster and a crock. I appreciate Tôrrēcît. ćôm's assistance.

Date of experience: July 27, 2025
Greece
1 review
0 helpful votes
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I decided to invest in a company that promised me a 100% guarantee of their services and the potential to make a significant profit. However, I encountered an issue when they requested an additional payment via SMS that I was unsure about. Fortunately, a friend introduced me to BRIDGERECLAIM, a reputable company that I reached out to for assistance. Thanks to their help, I was able to recover my savings.

Date of experience: September 8, 2025
Georgia
1 review
4 helpful votes
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I had a very significant loss of $320,800 in crypto asset due to an investment scam. I highly recommend anyone who has fallen victim to a similar situation to reach out to Gary for reliable assistance and recovery support Whats4pp {+1}~{412}~{292}~{8395}

Date of experience: September 8, 2025
Nigeria
1 review
0 helpful votes
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This is a fake
September 1, 2025

If you fell victim to their dubious tactics, Contact and file a complaint to their official support center on whtsapp via +1ne (4our zer0 2two) 8ight zer0 8ight-zer0 9ine 6ix 4our. For a reliable and professional assistance in the reccovery your money. They helped recovver my swindled 150,000 USDT. You can be a beneficiary of their great service too. Just make contact.
If you are in serious need of professional and relYy follow through on their instructions and you'll be glad you saw this comment. Good luck to everyone.

Date of experience: August 31, 2025
GB
1 review
2 helpful votes
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Coinbase leaves account in review for 3+ weeks, no chat, no updates—funds remain locked, trust erodes

Date of experience: August 10, 2025
France
1 review
0 helpful votes
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On August 6,2025, I reactivated my Coinbase account within the official deadline (August 8). After reactivation, I deposited and invested a total of €350 (~$380) in several cryptocurrencies (BTC, ETH, SOL, XRP, MAGIC).
On August 11,2025, Coinbase suddenly closed my account without valid notice, even though it was active and funded.
As a result, I lost €350 — my funds are blocked, and the customer support only tells me to "wait" without giving any clear explanation or solution.
This is unacceptable for a company that handles people's money. I strongly advise against using Coinbase — there's no guarantee you'll get your money back, and their customer service is ineffective and unhelpful.

Date of experience: August 11, 2025
Portugal
1 review
0 helpful votes
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Jøhnwâtkïñs3333@gmãïł. çøm
August 1, 2025

Reach out to a forensic expert or a professional who specializes on getting back your assets. I hope this helps but if you still need more guidance and advice, i am happy to help. Wahtapsp +1 *******805

Date of experience: July 12, 2025
Georgia
3 reviews
0 helpful votes
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I experienced some issues trying to withdraw funds from my wallet, and despite multiple emails and phone calls, I wasn't getting any real help. Eventually, I was able to connect with the actual live support team on Discord where i was able to create a ticket by joining the support server here - (Zufubyeck9), and they successfully helped me resolve the problem.
If you're facing any issues, I highly recommend reaching out to them directly through that channel.

Date of experience: July 7, 2025
GB
1 review
2 helpful votes
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Watched my money vanish, thought it was gone for good. Josefcarter77 pieced it all back in within a couple of weeks. Quietly grateful, others might want to try.

Date of experience: February 18, 2025
Ohio
3 reviews
0 helpful votes
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About a year ago, I went through a very difficult and frustrating experience involving a significant transaction I made from my fintech account to my Coinbase wallet. Not long after the transfer, my Coinbase account was unexpectedly locked, and I lost all access to the funds. I immediately contacted Coinbase's customer support, asking them to reverse the transaction and send the money back to my bank account, since I could no longer access my wallet. After a lengthy exchange of emails and messages, they eventually told me that the reversal had been completed. But when I reached out to my bank, there was no trace of the money. I even obtained an official bank statement as proof and sent it to Coinbase to show that the funds had not been received. Despite presenting clear evidence, the issue remained unresolved — and my money was still missing. For months, I felt completely stuck — I had no idea how to recover my lost funds or who to trust. Then I discovered a recommendation for forensiqo. Com on an online forum where others were sharing similar experiences. Out of a mix of hope and desperation, I reached out to them. From the start, their team was professional, responsive, and thorough. They carefully reviewed my case, guided me through the process, and kept me informed every step of the way. I was genuinely impressed by their dedication. Amazingly, within just seven weeks, I received confirmation that my money had been recovered — and soon after, it reflected in my account. What felt like a hopeless situation was finally resolved, thanks to the team at Forensiqo. They not only helped me get my funds back but also restored my confidence in the possibility of financial justice. If you're facing a similar issue, I strongly recommend giving forensiqo. Com a try.

Date of experience: March 4, 2024
NL
1 review
0 helpful votes
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Everything is extremely beneficial at first, then it becomes impossible to withdraw anything. They just want to "unlock the blockchain" with additional money, which means you have to pay full tax on the entire "profit" even if you might only need a smaller sum. It's deadlocked unless you give them the additional cash. Steer clear of scams at all costs.

Date of experience: February 25, 2025
Canada
1 review
0 helpful votes
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WARNING! Coinbase is a SCAM, trade at your own risk. All they do is encourage people to deposit and trade but then make it impossible to withdraw. Many people have lost money on this platform, including me. I speak from personal experience. Luckily, with the help of a professional recovery agency, I recently managed to get my money back from them and I am eager to help others who have also fallen victim. If you are looking for guidance on how to recover your money from Coinbase, you can reach out to me via email (my email address is on my profile), and I'll share more details about the steps I took to recover my funds from them.

Date of experience: May 13, 2025
Romania
1 review
0 helpful votes
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All very helpful at the start, then if you want to withdraw anything, it becomes impossible. All they want is more money to "unlock the blockchain" which requires that you pay full tax on the whole 'profit', while you may only need a smaller amount. Unless you give them the extra money, it's stalemate. SCAM, SCAM, SCAM - avoid at all costs.

Date of experience: March 11, 2025
Cyprus
5 reviews
9 helpful votes
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Withdrawal issues
May 18, 2025

Reach out to a forensic expert or a professional who specializes on getting back your assets. I hope this helps but if you still need more guidance and advice, i am happy to help. Wahtapsp +1 (2 0 6) 4 8 8 - 4 0 7 3

Date of experience: May 14, 2025
Oregon
7 reviews
13 helpful votes
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Join Coinbase lose money...
May 18, 2025
Updated review

If you want to pay a bunch of fees create an account on Coinbase. You pay a fee to buy, a fee to sell, and when you go to deposit your cash you pay another fee. By the time you're finished giving them the money you made you are at a loss. I have made a smidge of money and lost whole lot of money by using this company. I'm done with crypto and Coinbase.

Date of experience: May 18, 2025

I like Coinbase but...
September 19, 2021
Previous review

I've noticed some changes to fees and the cost of crypto. First what they're good at: money is credited quickly, they have a earn and learn promo that allows you to try new crypto for free, and they have a decent rep. Lately though when I go to buy or sell my crypto I've noticed that the price isn't what is shown on their website. So, say I wanted to sell my crypto for $2 a share I go to sell it: the fee is $2.99 plus they only give me 1.96 per share. That means I lost. 04 cents a share. Granted you could say well the price changed while I went to sell it... okay here's the thing; they lock in the price at the time of your sale. This has happened several times so this isn't a one-off. Yesterday I pulled all of my crypto out. I think for awhile I am going to give crypto a rest.

Date of experience: September 19, 2021
Australia
1 review
0 helpful votes
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Spoofed emails, fake dApps, and social engineering at its worst. It wrecked us. But after filing reports and connecting with on-chain investigators, we managed to trace the transactions and r3cover part of the ETH. It's not over yet, but we're finally back in control of the keys

Date of experience: April 14, 2025
NL
6 reviews
24 helpful votes
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I firmly alert against drawing in with Coinbase, as my experience proposes they work as a trick organization. Be careful about any contribution, as it might bring about monetary misfortune and negative outcomes. I've gotten my cash back and that was just way I could go about it. I found support from. (I Involved THEIR Site URL AS MY Showcase NAME AND PROFILE PICTURE ON THIS Audit INCASE YOU Want Assistance AND Believe Should Connect with THEM). Note: I did this on account of the severe arrangement here and truly I simply need to help whatever number individuals as would be prudent to get their cash back.

Date of experience: May 1, 2025

From the business

Coinbase is a secure online platform for buying, selling, transferring, and storing digital currency.


coinbase.com
Founded in 2012
San Francisco, California, United States
+157