Cobone

I had an incredibly disappointing experience with Desert Safari & BBQ by Great Adventure Tourism. What should have been a memorable adventure turned into a nightmare due to poor management and negligence.

The day started with long delays on the roadside and illegal parking arrangements. Midway through the performances, I was forced to leave after receiving a call from the police to move my vehicle. Their 4x4 driver had abandoned us after spotting police lights, prioritizing avoiding his own fine while leaving my family stranded.

We were left hungry, exhausted, and walking with children through the desert back to the main road. The entire experience was chaotic, stressful, and costly, with no regard for customer safety or satisfaction. I strongly discourage anyone from booking with this service if they want a reliable and enjoyable desert safari.

People! Don't trust this company COBONE.COM "Dubai deals" and this website. They are giving you promotions which is not exist and never return you your money back, provide give you points for 6 month only, what is illegally. I am fighting with them, they destroyed my anniversary celebration! All hotels are booked before they post any offer. Be aware, call to hotel first to ask about offers. They never pick up phone and not available in that address they provide. This is scammers website.

Cobone made a false promise of making a reservation for a yacht and asked me to go ahead and purchase the voucher. After I purchased the voucher, the service provider disagreed with the fact that Cobone checked with them about my reservation. And in next 1 minute the reservations lady asks me to ask for a refund and cancel the voucher. Is it a joke or something? When I placed a call to Cobone reservations team, asking for my reservation and the false promise, the lady not only spoke rudely but also banged the phone. Very poor customer service and highly disrespectful.

I had an issue with getting an appointment booked at a parlour, however Mustafa from the customer service assisted me with getting a credit of the amount on cancellation and also with transferring it to my friend. He was very prompt and quick to assist. The team is very good

If there is less than 1 star i will select that. I purchased global village voucher from cobone, but I received used voucher from cobone. Then i was waited long time in global village gate and i purchased another ticket from global village ticket counter. Very bad customer service also. No one is responded that time. Waisting time and money. Don't choose cobone.

I received I response my payment was being reviewed. Within 5 minutes my money was taken from my account and no voucher to be seen. I have called and message and nothing. The voucher was to be used for today. Their response is they will get back to me in 2 days. When you sell vouchers for same day use you can not get back in 2 days and only work 5 days a week. If you sell on the weekend you should have a contact number for the weekend.

I bought a voucher from Cobone for a spa treatment, at the Bavaria beauty spa.
Was impossible to get an appointment and receptionist rude when I mentioned it was a Cobone deal.
I complained to Cobone who were quick to issue a credit which I used on another deal, My style & Beauty salon in JLT.
I booked the appointment there, they had advertised for gel nail extensions, when I arrived at the salon, they didn't have Gel nail extensions, in turn they offered me to choose Gellish manicure and hair color.
My hair didn't need a hair color so I just chose to do the gellish manicure and pedicure.
The disappointing thing is their product and service was so bad that next day the gellish polish started peeling off, i feel it's a scum.
I felt no need to complain again to Cobone, the problem seems to the merchants advertising for services they can't offer, which cheating.
I feel Cobone should have a way to vet this merchants. It's really a scam and ripping off people.

I purchased a deal for elearning cudoo.com from their site cobone.com ksa for 1 year subscription cost 17 dollars however when I received the voucher and register I found out the site isnt well developed some modules or lessons units are missing. So I asked for a refund as I was not satisfied with my purchased. I made the payment via paypal so I expected to get my refund back to my paypal but I was upset they refund it as store credit. And I asked why they wont refund it as the initial paymet method made. They said they made an exceptional refund what a bull$#*! reason. They offered a deal that isnt good. And still they were thinking of their interest instead of the customer. I have no choice but to spend the refund because it has 3 months expiration. Dont puchase in their site

These are crooks. They show as if they are offering huge discount but in reality the supplier (hotel etc) are offering the same price. It's better to contact the suppliers directly and do the booking. This way you can even upgrade later on. We had bought Hotel Friday Brunch vouchers where they mentioned that Cobone.com are offering the it for Dhs. 69 instead of Dhs. 150. When we checked in the hotel, they said that it's the basic option that even they are offering for Dhs. 69. When we wanted to upgrade, the hotel said they cannot upgrade it AS IT WAS BOUGHT AT COBONE.COM. Stay away from cobone.com. Go direct.

This website depends on the deal itself, I bought a cobone for a cruise once, and it was a bad experience, totally not what i expected, plus when i reached to the place of the cruise i found better offers and cheaper ones there. I have tried a cobone for a ladies hair saloon as well and it was for 200 AED and when i went there they kept arguing for the hair length and stuff and ended up charging 800 AED extra! So i can't tell the benefit of the cobone anymore!
On the other hand, i bought some stones and cheap items for house and were good and took only about a week to arrive which is also suitable.

So as i said in the beginning, it depends on the dealer and the deal itself, so just be careful and call the dealer to ask about the offer before you buy it, because they are tricky sometimes. Good luck.

I am not happy with the service this website offers, although their deals are not bad. One of their customer service representative is completely inappropriate and untrained, he is very defensive and does not know how to handle customers. The customer is alway right? No such thing on Cobone.com land. In addition, and I think on intention, they keep their deals conditions vague and they don't share them in their policies. I bought a coupon for a massage, to be told later when I arrived at the massage place that only a man can give massage to a man. When I called them to complain, they said that this is the case in the UAE and there is no place in the UAE where a masseuse can give massage to a man, which is not the case.