ClockWay

I recently received the Howard Miller Bergen Nouveau Deluxe Quartz Wall Clock and must admit that it is by far the most beautiful piece of furniture in our room. It puts the rest of our room's furniture to shame. To keep up, I'll have to buy new furniture for that space! What a fantastic experience from beginning to end, with fast shipment and excellent distribution services. I will undoubtedly return. Thank you once more.

Received my cabinet today via great delivery company drivers. The cabinet is absolutely beautiful and more impressive than online. The delivery was quick and they did a great job placing it where i wanted. They even install the shelves for me. I am extremely happy with the purchase and will definitely be back.

I received my grand father clock this week and I have to say that it is the most beautiful addition to our house. It warms the house every time I hear it chime. My wife is in awe of it and can't stop talking about it. What really topped this experience off is the person that came out to set our clock up. He was professional and provided great learning experience. The details of the clock operation were explained to us as well as how to operate the chimes. Overall I had a good experience and will definitely be back.

I am extremely pleased with the wall clock that I received. It is a delight to look at and to hear the hourly music tunes. Service and delivery was impeccable.

I am very pleased with my purchase. The clock is beautiful and looks so good on the wall. I have many clocks, 4 big grandfather clocks and several wall and mantel clocks and this is one of my favorite. I will be buying more clocks from this company. They shipped it out very fast, and it came on time.

New purchase about 60 days ago, works and sounds great. Replaced 30 year old wind-up that was not worth repair cost. HAPPY I MADE THIS PURCHASE..

I just received my musical clock and all I have to say is WOW, it is absolutely mesmerizing when it moves. I can't wait to give this clock as a gift. I will definitely be ordering again in the future. Thanks again for the quick delivery - I received in two days... Can't beat that.

We received our engraved placard that we ordered with our bar. This really adds a nice personal touch to it. I just wanted to say thanks again for providing such excellent service.

I love my Howard Miller curved curio cabinet. I wanted a cabinet so I could display a place setting from two grandmothers, my moms and mother in law wedding China. This cabinet is perfect and complements the China pieces. Also the wood color matches my Howard Miller Grandfather clock perfectly that my husband gave my 15 years ago.

I searched many websites to buy a clock for my new home, Finally, I got from here. Ordered a Cuckoo Clock. It looks amazing and I liked the cuckoo voice shouts in 1 hour. Cuckoo, cuckoo...

We received our bar furniture today and I have to say it is awesome. It arrived within 7 days and they delivery people helped us put it together. Just in time for football season! We will definitely order from this place again.

Everyone that comes in my house is super impressed with this piece of furniture. The wood is of superior quality and the appearance stunning!

My wife and I gave each other this gorgeous grandfather clock for our 50th wedding anniversary. It did not disappoint either. From ordering on lie to delivery to set up, the whole process was seamless. It stands as a testimony to our love for each other. The clock is operating as it should and the Westminster chime sounds are terrific.

As a returning customer I can say this company cares about their customers. I have purchased over the years a grandfather clock for me, a cuckoo clock for my husband and my most recent purchase were two round chests for my living room. They are georgous and so unusual. I received these quickly and they were packed well. This site is do easy to shop and I am so happy I found them.

Clockway's quality is superior and the timeliness of receiving your order is unmatched by anyone I have ever ordered from! Your clocks are all beautiful and I never have to worry if the order is coming or if the quality won't be top notch because it always is. Other companies could certainly take a lesion from Clockway! #1 in my books and I recommend you to everyone. Thank you form an extremely satisfied customer! Karen Koonce

I recently purchased a very expensive and large 385 pound hideaway liquor and wine cabinet made by Howard Miller, from Clockway. It was supposed to be delivered in five days. It was not. It did show up five days later, unannounced until 10 minutes before the delivery. On the good side, and after a lot of phone calls and research, I have the whole story and I want to share this with folks who may have read some of the negative reviews like I did. Please read this. First of all Kevin in Customer Service at Clockway is fantastic. The broken link is not Kevin or Clockway. The broken link is in the logistics company responsible for shipping and their name is CEVA. With help from Kevin I now know the whole story. My first cabinet was damaged in shipping and Clockway immediately re-shipped a second cabinet. The logistics company failed to notify me of what was going on and that there was going to be a delay. That was the answer to why my tracking number disappeared and caused me much angst. Kevin was able to give me phone numbers and contacts to find out what happened and why I didnt get my cabinet on the day as promised. Now I know the item was responsibly re-shipped by Clockway when notified by the shipping company and delivered to me in a timely manner. CEVA just didnt keep me in the loop to what was happening. The cabinet is beautiful, and the delivery folks were absolutely fantastic with their white glove service. A light at the top of my cabinet did not work. I called Kevin at Clockway and in three days a brand new light fixture was delivered to my front door. I read a lot of reviews before I purchase things. There are a lot of negative comments on different sites about Clockway and about Kevin. Id be lying if I said I wasnt terribly disappointed at the end of my day five promised delivery. But working with Kevin was a true joy, and he absolutely made everything right. I am wonderfully pleased with my purchase and with Clockway, otherwise known as Gift Theory. The broken link is the whole process was the logistics company, CEVA, that they use to work through the shipping process. I have learned a lot in this process. The item is shipped from Clockway and a logistics company is sort of like a traffic cop. They hook your item up to a shipping company and they subcontract with a local delivery company to get your large item delivered to you. Please dont judge Kevin or Clockway by the negative comments. They do a fantastic job. The broken link and the whole process was the logistics company CEVA. If you have a gripe, aim it at the logistics company that failed to give me the information about my first cabinet being damaged and re-shipped. They left me in the dark about that whole process. Just be patient and Clockway will come through like a shining star. I am very very pleased with everything in the end. For a complicated purchase and delivery of a very large and heavy piece, I could not be happier. Please dont read the negativity and make your decision based on that. Kevin and Customer Service at Clockway are, in the end, even when everything goes wrong thats not their fault, a class act. They will make it all just perfect!

Great service. Packaged very careful and with care. Very responsive. Plan or making another order soon

I wrote a review and am giving an update. I finally received a call back once they saw I wrote a review. They have me a $200 credit. That is all I have received since that time. They also asked me to remove my review. I will say I still have not gotten any updates on my order. I have tried to look online at my order also and still cannot get any information as to when I will receive it. I still cannot comment on the quality as it has almost been 2 months since my order was placed and I haven't received it.

This was probably the best big ticket online purchase I've every had. The response and service was top quality and the product is beautiful. Customer service was friendly, timely and competent. The item was available sooner than I'd expected. The delivery was top notch. The clock service was responsive and reliable.

Have to say that Clockway.Com is really valuing customer service. I had reported on here that after two months my Cuckoo Clock had broken and I mean the first chain/wheel combo. Just quit winding.
They replaced the clock with no questions asked, called twice to make sure that:
1. Let me know when they were shipping the clock.
2. Asking me how the clock was running.
Now THAT is excellent customer service.
After this type of service I will always order from them. I collect clocks and they are great.
Thank you to Clockway.Com for great service. You have earned a loyal customer!

I ordered a clock from Clockway and could not be happier with their service and product. I highly recommend them to everyone.

The clock is awesome, the service was great delervy on time no hassle great price everything was great!

Found the exact same product as in other popular online stores (e.g., WF...), 20% cheaper and also with free delivery. I received a call by a "real human person" to confirm the order and the shipping information. The product was fully assembled and installed at home professionally, all included. I cannot be happier.