ClickInks

This company promises and promises... received my inks (wrong one's) and called them to notify them that the ink I just received were the wrong one. They instructed to send them back (hurray). Not so hurray... we received the same ink cartridges that we sent in (waited a week and half) for replacement. Called and explained the situation once again, and was told that I would have to ( you got it!) send them back again (and wait another week and half). Asked if I could get a rush delivary for the inconvenience (NO WAY) was told I could get expedited delivery as long as I paid for it. So much for customer service and return business. I asked to speak with a supervisor (What supervisor) and was told that everyone has gone home for the day (chuckles). I asked if I could callback the next day and speak with a supervisor (are kidding) and was told that it would turn out the same way (no kidding... they told me this), excuse me I said... I asked again (stay calm I remedied myself), so your telling me that if I call tomorrow I will NOT be able to speak with a supervisor that will be willing to help me. Yes, I was told. SO MUCH FOR BUYING FROM THIS COMPANY AGAIN. CHECKOUT REVIEWS BEFORE BUYING... CLICKINK NO MORE.

JR

This company has horrible customer service, internal processes, and staff that is just plain incompetent and rude.
Placed my first oder wit this company because I had a groupon on April 10,2015. By June 10th, I still did not have order and called. After attempting several times and being on hold for 20-30 minutes and giving up a few times I reached someone and they told me they would research and get back to me yet that day. After a couple days of not hearing from anyone, I again went back in to telephone hold and finally reached the same person after several attempts. He told me the order was returned as undeliverable by the post office but as we confirmed the address, they had the correct address. He first said I would have to pay for shipping to get it shipped back out to me and then after checking further they would ship for free again but if it was returned I would have to pay for it the next time. Unbelievable! So after not receiving it on June 23,2015, I tried to call and after 30 minutes of hold, gave up and called today June 24,2015. Got to speak to Traneisha and she said that something was not set up right and so they would have to go back in and credit my account and they I would need to go back in and place order again. She was not able to just do what they told me they were going to do... ship my order. She would not let me talk to anyone else as she was the supervisor and nobody else there to talk to. So I gave up, went to my account and placed the order again. I have no confidence I will ever see my order. My advice to anyone... avoid this company at all costs. Its not worth any price. Horrible company!