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ClearlyReviews 5,182

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Great company
August 23, 2020

I have ordered glasses with clearly about 4 times now and have not been disappointed once.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Lori! We really appreciate the feedback, and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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I went into the Kits location because I didn't want to order without trying on first. It was a quick and painless experience. (I managed to get in and out before a bigger crowd came in) my glasses and sunglasses arrived before the expected date and didn't need any adjustments. I'd shop again.

Date of experience: August 23, 2020
Canada
1 review
0 helpful votes
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Fast Service, Great Glasses
August 23, 2020

One way to say it is that it is easy and quick to go from the virtual selection on the website to the delivery and putting the real ones on.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Tom! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Fantastic!
August 23, 2020

So impressed! Will definitely be recommending clearly!

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Steph! We really appreciate the feedback, and such kind words! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Very fast delivery
August 23, 2020

It said it would be like 5 days for delivery but it was there the next day. Super fast.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Nichole! We're definitely proud of our super fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options). So we're so glad to hear you got your order so quickly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Love these contacts
August 23, 2020

Price, delivery, service and quality is 5/5! I can wear them all day and they feel awesome

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Teenuh! We're so glad to hear you're enjoying your everclear contacts, that are exclusive to Clearly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! - Team Clearly

Canada
1 review
0 helpful votes
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Glasses
August 23, 2020

Fast and easy methods of virtually trying on glasses and great deals on great frames.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, James! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Happy with my sunglasses
August 23, 2020

I like the Ray Ban sunglasses I purchased, and they arrived fast. My only complaint is I spent $230 and they came with a soft case. These are prescription sunglasses, so I do need a hard case to keep then safe.

Date of experience: August 23, 2020
Angela C. — Clearly Rep
over a year old

Hi Lori! Thanks so much for the great review! We're so happy to hear that your enjoying the Ray Ban frames you received from us!
We'll be more than happy to DM you to see what we can do about the case! We look forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Review
August 23, 2020

Loved my classes. But forcing me to write a review is really annoying

Date of experience: August 23, 2020
Angela C. — Clearly Rep
over a year old

Hi Melissa! Thank you for the great review and your feedback on this! We'll be sure to pass this along to our team for review for you. If there's anything else we are able to help with, please do not hesitate to reach out! We hope to 'see' you again real soon! - Team Clearly

Italy
1 review
0 helpful votes
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Great
August 23, 2020

Great customer service and great products. Will only buy my contacts here

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review and continued support, Justin! We really appreciate it! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Once again perfect service
August 23, 2020

Fast and easy service and friendly! Thank you once again for the great service, no complainants.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, and kind words, Linda! We really appreciate it! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Perfect glasses
August 23, 2020

I was a bit hesitant to order bifocals online, but my glasses are perfect.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thank you for your review and feedback, Vera! We're so glad to hear your glasses are working out well for you! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Will Shop Again
August 23, 2020

Fantastic. Aside from delay in delivery, due to Covid-19 woes, the order was perfect and I'm completely satisfied with the products I ordered.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Alan! We really appreciate the rating and such thorough feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Excellent service
August 23, 2020

The website is quite good and the staff are even more amazing in person. They really accomodated us when we wanted to try out different styles and they gave us very personalized advice since I needed to do housework and not as much time before screens.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Avi! We really appreciate the feedback and kind words. We'll be sure to pass it on to the retail team. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Quick delivery!
August 23, 2020

The delivery was quick with no issues! I'd order from there again!

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Meagan! We're glad to hear you received your order super fast! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Very pleased
August 23, 2020

Easy to choose and buy a pair of glasses.
Very happy with the ease and received the glasses quickly.

Date of experience: August 23, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Diane! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
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Great Glasses
August 22, 2020

I love them and they fit perfectly. I will definitely recommend Clearly for students on a budget too

Date of experience: August 22, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Prerna! We really appreciate the rating and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon, and best of luck with your studies! -Team Clearly

Canada
1 review
0 helpful votes
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Great
August 22, 2020

I love my new pair of glasses. I'm looking forward to ordering more soon. Thanks

Date of experience: August 22, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Claudette! We really appreciate the rating and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Coach sunglasses
August 22, 2020

I love my new Coach sunglasses! They are a perfect fit!

Date of experience: August 22, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Marlene! We're so glad to hear you're enjoying your new sunglasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Excellent service speedy delivery
August 22, 2020

Clearly is the best place I've found for eyeglasses/contacts. If you have benefits, Blue cross recognizes them whereas other companies don't so do your research before buying from other companies. Clearly was quick to deliver and love my glasses. Thumbs up!

Date of experience: August 22, 2020