Poor quality that are dollar store quality. Save your money. The o my positive is that I got both items I ordered but they are not wearable. They are both the same size and one is too big and the other two small. One dress is unlined and see through. Just garbage quality. Unfortunately both are misses for me and you cannot return so I am out the money. Live and learn
Worst company! They do not let you cancel an order like the website says! They do not allow you to return anything! If you try to return they will ignore your emails and eventually get back to you and say you have to send it to them in CHINA! Then they don't supply any address to send it to! The customer service people never answer questions, they tell you there is nothing they can do! Whatever you do, DO NOT BUY from this company! They don't even deserve 1 star!
I bought 2 dresses. The quality is ok, fabric on the cheap side as I expected, but not too bad. And the construction is pretty good. But the size is off. I usually buy size L because I know my chest size (36D) does not fit anything smaller. The dresses are comfortable but do not fit my chest at all, would need at least another 5 inches of fabric just to tightly close the buttons.
I, too, purchased a dress from this website after examining the refund policy and sizing guide. I sized up because I wasn't sure if the material was stretchy. Upon receiving, the sleeves were too long and the waist sat under my busy (an empire fit). After requesting a refund, I was given the run around about sending photos. When I notified them that it was a design and size issue, they requested that I measure the garment and send them the measurements compared to the sizing guide. I told them I read it before buying and I wanted to request a fast refund or exchange (which they ignored the exchange request). Their response was "shipping to our facility in China is very expensive," in bold font. Funny because their business is based in Southern California, 50 minutes from my house. I told them how upset I was with their business model and customer service and that expecting customers to pay for shipping that is equal or more to a dress is ridiculous. I also filed a complaint to the BBB and FTC.
I wish I saw these reviews before purchasing. They have 2 social media accounts with nothing on them. I hope the BBB can get me my refund.
They will not return and the sizing is off. Their email address has also gone offline and you cannot contact them.
Overview
CindyMod has a rating of 1 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CindyMod most frequently mention customer service and poor quality. CindyMod ranks 1976th among Women's Clothing sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members