Website is always down if you try to pay on line. Phone calls are Not Returned. Filed a claim do to a loose gasket in upstairs spa tub. Had 6 people out to prove to the $#*! adjuster that it was not from outside downpours. Finally found problem, it only took 3 mo. Of the fans, roar of dehumidifies, furniture in spare bedroom and a tent in garage. We are so tired of trying to pay these people(for what) not real sure and online payment service always down and we pay the late penalty. Fed up with incompetence in Highland Ca. Joyce
Claims adjuster briefly inspected the leak in my home and then waited three weeks to send me a report denying my claim. I was told by CIG to get a lawyer
Please be aware
After ten years of paying, I finally decided to leave and go with hopefully a reliable company.
The stars should be for companies you are satisfied with. CIG should be rated with O's.
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- Monterey, CA, United States
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members