How would you rate Chrono24?

Alexandre X.

France

1 review

0 helpful votes

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Junghans Max Bill Watch

June 4, 2020

Everything was perfect, very good seller, you can trust.

Date of experience: June 4, 2020

RUSY E.

Texas

1 review

0 helpful votes

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Great

January 20, 2023

First class all the way. I will be buying more through Chrono24.

Date of experience: January 20, 2023

Jay H.

Georgia

1 review

0 helpful votes

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Great place to buy!

August 2, 2022

Great sellers on this website with very trusted dealers and checkout process

Date of experience: August 2, 2022

Ella S.

Florida

1 review

0 helpful votes

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Purchase of JLC reverso

October 21, 2020

Excellent and efficient. Kept up to date with shipping details

Date of experience: October 21, 2020

Christopher W.

Canada

1 review

0 helpful votes

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Lots of options, quick shipping

October 23, 2020

Lots of options, quick shipping and a good experience all around.

Date of experience: October 23, 2020

John C.

North Carolina

1 review

0 helpful votes

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Tourbillon

October 21, 2020

Clean smooth no issues and watch is fun. Much better than expected

Date of experience: October 21, 2020

Peter B.

Austria

1 review

0 helpful votes

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Perfect service...!

October 23, 2020

All perfect... Anytime again! Was a very good experience...

Date of experience: October 23, 2020

Borbely I.

Romania

1 review

0 helpful votes

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Great

October 23, 2020

All was great. Good seller, shipped quickly Thanks

Date of experience: October 23, 2020

Michael I.

Alaska

1 review

0 helpful votes

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Continued excellent service.

October 10, 2022

Every interaction brokered by Chrono24 has been excellent.

Date of experience: October 10, 2022

Poh C.

Hong Kong

1 review

0 helpful votes

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Good experience.

September 18, 2020

Great customer service. Fast feedback when asked a question.

Date of experience: September 18, 2020

Johnnie W.

1 review

0 helpful votes

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Wonderful experience

September 18, 2020

Item arrived quickly and as described, don't have to worry about payment security.

Date of experience: September 18, 2020

Arikan F.

Texas

1 review

0 helpful votes

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Found what I have been looking for

September 27, 2023

Great website to find authentic products for better prices

Date of experience: September 27, 2023

Robbie V.

1 review

0 helpful votes

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Would definitely recommend

May 1, 2020

Good professional service, with a user friendly site.

Date of experience: May 1, 2020

Giada H.

Italy

1 review

0 helpful votes

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Good site

May 1, 2020

Serious site reliable and professional
Sure that guarantees the customer reliability

Date of experience: May 1, 2020

Takahiro S.

Kentucky

1 review

0 helpful votes

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Crono24 is the best!

June 26, 2023

The response is very smooth, so I will definitely buy a watch again.

Date of experience: June 26, 2023

Robert T.

Texas

1 review

0 helpful votes

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Confident shopping

October 10, 2022

I have purchased several watches through Chrono24. Excellent experience each time!

Date of experience: October 10, 2022

vlad V.

Australia

1 review

0 helpful votes

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Purchase of nomos watch

September 17, 2020

Efficient, clear, professional and helpful. Trustworthy.

Date of experience: September 17, 2020

Michael S.

California

1 review

0 helpful votes

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Great site

June 28, 2022

Great site to purchase luxury watches. Will do business with the app again

Date of experience: June 28, 2022

A D.

1 review

0 helpful votes

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Watch Purchase

June 7, 2020

Good communication when delivery of watch was delayed.

Date of experience: June 7, 2020

Christina D.

Texas

1 review

0 helpful votes

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Was skeptical at first

October 20, 2023

Im glad i found this site. Easy and smooth process with a discounted price

Date of experience: October 20, 2023

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question