I placed an order for Memorial Day window stars. I was not completely happy with them. I wrote and received a very nice apology from Heather and my problem was solved. Thank you Heather.
This was a competitive price after checking eBay and other websites with multiple sellers, the ship time was quick and it arrived in good condition in a few days.
I ordered a Christopher Radko Baby's First Christmas ornament for my daughter. I wasn't sure we'd get it by Christmas, but it arrived and was enjoyed for our first Christmas with our newest family member 💙
The garland is very nice, but very thin and doesn't look full at all. Very disappointed. Ordered on Amazon different type came fuller and was cheaper.
I was skeptical at first, never used this site. The prices were great and I received my order with days of ordering. Great experience, I would order from here again.
My experience with Christmas Central was fast, efficient and overall very productive. Order was received on time and just as described. Beautiful product to work with..
Fast delivery, wrong color stockings, they were suppose to be red and they were burgundy. Keeping the stockings can't find what I wanted anywhere. Overall happy.
I placed an order for two small pumpkin baskets and a bat tree with led lights for Halloween, and they are exactly as pictured. I am very pleased with both.
Went looking for more Easter egg lights to decorate my cottage and found them on sale, and more items I hadn't even thought about! Items arrived quickly and were exactly as I ordered! Very pleased!
I ordered my specific lights early because they sell out when closer to christmas. I got them here because they had the best price! Order arrived fast - lights are perfect.
Ordered a rug, Navy with stars
When package arrived, totally wrong
Turquoise print rug
Called them, they said I need to take pics of the rug
And send copies of sku and the order, and I did that, still waiting for response
I told them I'm having a gathering this weekend I needed that rug for the room and expected them to send the right one out
Products could use better descriptions. The candoliers did not say is they were electrical or battery operated. One showed an electric chord in the picture, but others did not.
I ordered your jingle bell wreath. It came and we hung it on our front door. We have been looking for one of those for a few years and I found yours. Thanks!
Tree is hard to assemble and I've had many. Poles are hard to hook on. Also…not your fault but the tree box was damaged so badly it cannot be used to store the tree in.
Ordered the Snowflake Lace Trio, 3 sets and am very pleased with my purchase. When ordering, the employee was very polite and helpful and I received my order within days of placing it.
Hi,
I am so pleased with my order.I ordered merchandise last year and loved it so much I had to get more.The delivery price was amazing and the delivery was quick.
Thank you
I ordered pink mini lights for my daughter's room to decorate for Valentines day. The lights were the best price of any site I saw and they arrived fast.
I purchased a two foot tree cashmere fur. I purchased one from a different company paid four times your price. The tree is full and nice quality just what I am looking for. Now I have two.
I have ordered several times from this business and always had positive experiences. I had one defective item and they promptly replaced it without question.
I bought two strings of lights to replace two new strings that were defective. Christmas Central would not provide replacement lights because they were purchased outside the refund window.
Answer: Hi Sam, Christmas Central ships a million packages a year all over the country, and even around the world. We have been online for over 15 years and work with some of the largest companies in the country to deliver best-selling merchandise to our customers. We are officially celebrating shipping 15 million packages this year! Have a great day.
Answer: Hi Paula. Our hours are currently Monday - Sunday 8:15 am - 6:45 pm Eastern Time. Excludes Holidays 1-844-329-5677 or customerservice@christmascentral.com If you need to refer back to hours and contact information, you can find it here. https://www.christmascentral.com/contact-us/
Answer: Hi Janice, I believe we spoke on Facebook as well. We are not experiencing any shipping issues. We did have some issues in November/December 2015 following a large snowstorm (7 feet of snow) that destroyed our warehouse, but since then we have completely rebuilt, plus added a new warehouse system that has eliminated many of the issues. Please feel free to talk with customer service via live chat on our website, email customerservice@christmascentral.com or phone 1-844-726-8297.
Answer: Hi Marlene, we are located near Buffalo, NY. We ship out of Cheektowaga, nationwide and to Canada. Thank you for reaching out to us.
Christmas Central has a rating of 3.5 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.
Hello Ann. I'm sorry to hear that you were not satisfied with your purchase, however, we're glad that we were able to resolve the issue to your satisfaction. We appreciate your business and hope that you will try shopping with us again.