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    ChemistDirect

Corporate Values

Overview

ChemistDirect has a consumer rating of 1.68 stars from 41 reviews indicating that most consumers are generally dissatisfied with their purchases. ChemistDirect also ranks 235th among Vitamins & Supplements sites. The most common issues with ChemistDirect are around customer service, which is not as good as expected by some customers.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Order placed on 30th September but products never received.
  • Never get my Order, customer service dont answer -
How would you rate ChemistDirect?
Top Positive Review

“Several purchases to date”

Wendy C.
3/15/17

All items recieved very very quickly and at great prices, no problems here! And will continue to purchase, in fact one order was a buy 1 get one free purchase but I only ordered one, I let them know and it was delivered wiith the original order

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Top Critical Review

“Over-priced, unprofessional and unhelpful. Products often out of stock. V. Expensive shipping. Avoid”

George D.
5/13/20

Terrible web site. Unhelpful 'staff'. Absurdly high shipping charges. You won't always get what you ordered. Chronic pain does not go away..., hence the terrm 'chronic'. But these so-called medical professionals don't seem to understand that. They are as bad as street dealers - worse in in my opinion because they trade under the veneer of respectably. Avoid.

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Reviews (41)

Rating

Timeframe

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Reviews that mention popular keywords

order (30) customer service (5)
wendyc89
2 reviews
0 helpful votes
March 15th, 2017
All items recieved very very quickly and at great prices, no problems here! And will continue to purchase, in fact one order was a buy 1 get one free purchase but I only ordered one, I let them know and it was delivered wiith the original order
simoneg5
2 reviews
2 helpful votes
November 17th, 2013
I friend recommended me to the site and I have to say I was very impressed. My order was fast and efficiently handled and I found the prices to be very competitive. I would definitely use again
francescao
3 reviews
18 helpful votes
August 23rd, 2011
I have really appreciated the fast delivery. Less than 10 days to ship here in Italy! I've just received my order made August 14. And the offers are good, the only bad thing are the shipping costs in proportion with the weight of the package. The more you would buy, the more you'll have to spend in shipping costs.

Q&A (0)

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Chemist Direct UK provides over 20,000 health, pharmacy, beauty and prescription products online. Our range of products includes medicines, pharmacy products, prescription drugs, perfumes, supplements, electrical items and more.

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