• ChemistDirect

Overview

ChemistDirect has a rating of 1.6 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ChemistDirect most frequently mention customer service problems. ChemistDirect ranks 586th among Vitamins & Supplements sites.

  • Service
    7
  • Value
    6
  • Shipping
    6
  • Returns
    5
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Order placed on 30th September but products never received.
  • Never get my Order, customer service dont answer -
How would you rate ChemistDirect?
Top Positive Review

“Several purchases to date”

Wendy C.
3/15/17

All items recieved very very quickly and at great prices, no problems here! And will continue to purchase, in fact one order was a buy 1 get one free purchase but I only ordered one, I let them know and it was delivered wiith the original order

Top Critical Review

“This website is a scam”

Khalid A.
6/29/23

This website is either a scam or already out of business. I placed an order on May 2,2023, received a confirmation email of shipping the order on Mat 10,2023. I have not received my order until now. I have contacted their customer service 3 times but no reply at all from them & there is no live chat! The order was supposed to be delivered in 10 days! It's been 50 days already yet my order has not been delivered! Awful experience. I don't recommend using the website at all.

Reviews (48)

Rating

Timeframe

Other

Reviews that mention popular keywords

order (30) customer service (5)
Thumbnail of user wendyc89
1 review
0 helpful votes
March 15th, 2017

All items recieved very very quickly and at great prices, no problems here! And will continue to purchase, in fact one order was a buy 1 get one free purchase but I only ordered one, I let them know and it was delivered wiith the original order

Thumbnail of user simoneg5
2 reviews
2 helpful votes
November 17th, 2013

I friend recommended me to the site and I have to say I was very impressed. My order was fast and efficiently handled and I found the prices to be very competitive. I would definitely use again

Thumbnail of user francescao
3 reviews
18 helpful votes
August 23rd, 2011

I have really appreciated the fast delivery. Less than 10 days to ship here in Italy! I've just received my order made August 14. And the offers are good, the only bad thing are the shipping costs in proportion with the weight of the package. The more you would buy, the more you'll have to spend in shipping costs.

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About the business

Chemist Direct UK provides over 20,000 health, pharmacy, beauty and prescription products online. Our range of products includes medicines, pharmacy products, prescription drugs, perfumes, supplements, electrical items and more.

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