About the Business
The Chelsea Megastore is the official online location for all your Blues merchandise. From authentic Chelsea FC kits to crested souvenirs direct from Stamford Bridge, this is a true fan’s first stop for officially branded gear. Serving fans around the world, the one and only Chelsea FC official online store now ships globally; so wherever you go, you’re never too far from your favourite club. To create the ultimate experience for every Chelsea fan, our experienced and knowledgeable customer service team is always on hand, offering the very best service for the most dedicated supporters. Our quick and simple pop out user interface also allows you to view best-selling products and equipment, refine your search and zoom in for a closer look at all our products. Find everything you’re looking for with clarity and security, all as part of the online Chelsea Megastore experience.
Chelseamegastore Reviews Summary
The company's reputation is largely positive, with customers appreciating the quality of products, the extensive range available, and the helpfulness of staff. Many reviews highlight a reliable ordering process and prompt delivery, contributing to overall customer satisfaction. However, concerns regarding high prices and inconsistent product quality have been noted, with some customers expressing dissatisfaction over receiving incorrect or damaged items. Additionally, there are suggestions for improved customer support and more flexible delivery options. Overall, while the company demonstrates strong customer service and product appeal, addressing pricing and quality consistency could enhance the shopping experience further.
This summary is generated by AI, based on text from customer reviews
Superb service quick and efficient, the fit of the shirt was perfect its just missing the shirt sponsor logo which was announced maybe 2 days later
Buscar, encontrar, pedir, pagar y recibir el pedido. Muy fácil y rapido. Eficacia!
¡Hola Julio! ¡Muchas gracias por tus comentarios! ¡Estamos muy contentos de saber que comprar con nosotros fue fácil y sencillo! Su apoyo significa mucho para nosotros y estamos ansiosos por superar sus expectativas la próxima vez que compre. Gracias de nuevo, Courtney.
Fast delivery from best club in the world and this year's home kits are just amazing
Vojtech, thanks for your feedback regarding the products and delivery! We are happy to learn that you enjoyed working with us. We look forward to keeping you in the game. Sincerely, Morgan
I'm waiting for the L.A. Megastore experience!
I'm very happy about the shop. However, It's time to overtake our comfort zone!
Best regards :)
Hello Marco! Thank you for taking a moment to provide positive feedback. We are very grateful for your support and that you continue to choose us to keep your game ready! Courtney
Everything was OK! My order came quickly.
The size was OK.
I received what I ordered in a short time. The shirt was as I requested. I am very satisfied.
Hello Stefania, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Excellent, very good service, excellent quality,
Experience second to none
Hello Neil, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Sincerely, Sam
Hello Amy! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and continue to bring in a variety of merchandise. Thanks again, Courtney
All of the items I've bought off here I'm very happy with good Quality sometimes good Prices some can be a little expensive for the little babies and kids
Hello Shirley, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Sam
Would like to say thank you to everybody
Every Time I order something it is always looked after professionally and packed with care I have no problem ordering anything because the people you have working there all do a great job
Hello Thomas, Thank you for taking a few moments to express your gratitude regarding your experience. Our team sincerely appreciates your feedback and loves to hear from you. We are delighted to know you are enjoying the service and gear we offer. Please do not hesitate to contact our team if we can be of any assistance. -Madison
My experience was very good, what I ordered arrived on time or early, so very happy
Hello Kevin, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
The store was very busy,the flow needs to
Be organised better.
Hello Peter, We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone. Sincerely, Sam
They fixed their mistake in a quick and excellent way
Hello Jonas! Thank you so much for your feedback! We are so happy to hear that you had a great experience with our customer support team and that they were able to get you back in the game! Thanks again, Courtney
Using the website to buy my husband a Chelsea shirt was quick and easy. Delivery on time and in good condition. He is happy and I would consider using the site again
Hello Anne! Thank you for reaching out, and we are grateful for the positive feedback! We're happy to hear you and your husband were able to receive and enjoy your merchandise swiftly! We look forward to keeping you in the game! Courtney
Item returned months ago but still no refund received
I have ordered a shirt, with custom name and number printed on. The shirt was OK, I am satisfied.
Hello. Thank you so much for your feedback and for taking the time to let us know! We are so happy to hear that you are satisfied with your order. We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Morgan
To be honest, the prices bother me every time as I buy this kit as I don't have money, simply. However, the quality of the kits and the pride I am wearing them with is worth it in my opinion. I am proud to represent the BEST football club in the world.
P.S. Keep going, lads! Great development under Mauricio.
P.P.S Would it be possible to get an autograph of Levi on my kit?
Hello Daniel! Thank you so much for your feedback! We are so happy to hear that you had a great experience with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney
I ordered some shorts and a t-shirt in the reduced section. Arrived quickly and exactly as described.
COUB's
Hello Mark, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
I was very happy with my experience with the Chelsea Megastore experience I ordered my Chelsea with James name and number on and received it when I was advised and I have ordered some items which also received early. But my husband ordered a phone case for me but never received so had to cancel but apart from that very happy.
Hello Heather, Thank you for your positive feedback regarding your order. I am so happy to know you are enjoying our website and our selection. We love to hear from you; please do not hesitate to contact our team if we can be of any assistance. -Madison
Wonderful experience dealing with Chelsea Megastore
Hello Stephen! Thank you for your feedback! We are so happy to hear that you had a great experience shopping with us! We look forward to keeping you in the game! Courtney
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Graham, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam