About the Business
The Chelsea Megastore is the official online location for all your Blues merchandise. From authentic Chelsea FC kits to crested souvenirs direct from Stamford Bridge, this is a true fan’s first stop for officially branded gear. Serving fans around the world, the one and only Chelsea FC official online store now ships globally; so wherever you go, you’re never too far from your favourite club. To create the ultimate experience for every Chelsea fan, our experienced and knowledgeable customer service team is always on hand, offering the very best service for the most dedicated supporters. Our quick and simple pop out user interface also allows you to view best-selling products and equipment, refine your search and zoom in for a closer look at all our products. Find everything you’re looking for with clarity and security, all as part of the online Chelsea Megastore experience.
Chelseamegastore Reviews Summary
The company's reputation is largely positive, with customers appreciating the quality of products, the extensive range available, and the helpfulness of staff. Many reviews highlight a reliable ordering process and prompt delivery, contributing to overall customer satisfaction. However, concerns regarding high prices and inconsistent product quality have been noted, with some customers expressing dissatisfaction over receiving incorrect or damaged items. Additionally, there are suggestions for improved customer support and more flexible delivery options. Overall, while the company demonstrates strong customer service and product appeal, addressing pricing and quality consistency could enhance the shopping experience further.
This summary is generated by AI, based on text from customer reviews
Polite and respectful and friendly customer service well worth a visit. Everything you require from a shop
Very happy with everything from ordering to delivery
Hello Shirley! Thank you for reaching out and taking time out of your day to provide us with positive feedback! We are happy to hear that shopping with us was easy and met your expectations! We hope to exceed them next time you shop with us. Thanks again, Courtney
I asked a blue one jacket. It was fast delivery and high quality! Thank you
Hello Roman, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Pretty fast delivery to Germany and the choice/quality of merch better than before
Hello Takashi! Thank you for your positive review! We are glad to hear your order arrived quickly and the variety exceeded your expectations! Your satisfaction is key, and we can’t wait to welcome you back for another shopping experience to keep you game-ready in Germany! Thanks again, Courtney
Ben zeer tevreden over Chelsea FC voor de levering van mijn aankopen.
Bonjour Fons, Nous vous remercions d'avoir pris le temps de nous laisser un avis. Vos commentaires nous aident à améliorer le service pour tout le monde. Cordialement, Sam
Really good fit, quality good and the price could be more affordable
Hello Harry, Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to chelseamegastore.com. Sincerely, Sam
Order three items for our first grandchild from the club store. Easy to use and all items delivered with in 3 days.Great price, product and service.
Hello Gary, Thank you so much for taking the time to share your experience at chelseamegastore.com. We take pride in knowing our customers are happy with their store experience. Sincerely, Sam
Ordered item, 2 days later, received said item. Good quality and value for money.
Hello Jackie, On behalf of all of us at chelseamegastore.com, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Sincerely, Sam
Service was speedy, product was of good quality and price. Sizing came up a bit smaller than expected but had ordered up a size so happy with fit.
Hello Jo, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Sam
My son Bensleet_wcmx has always loved chelsea I love them to I have bought from chelsea before very happy always came on time perfect thank you
Hello Angela, Thank you so much for this 5-star review. We really appreciate you being a customer here at chelseamegastore.com and helping to spread the word about us. We’re here for you anytime. Sincerely, Sam
Not bad, pretty cheap product and decent quality with good shipping.
Hello Haobin! Thank you for taking a moment to provide positive feedback. We are very grateful that your items were satisfactory, and we hope that you continue to choose us for your sports gear needs! Thank you, Courtney
Excellent service as always and quick delivery of goods
Thank you so much for your 5-star review! We will share this with the store team here at chelseamegastore.com to let them know to keep up the amazing work. Sincerely, Sam
Have ordered several items always arrive quickly and always pleased with my purchases, order true to size never had any issues and the person I buy them for is always happy. Customer service is great too.
Hello Janice, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
The delivery service said it came three days after it did
Hello Kamran, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
I had a good experience because it was a gift to my brother and was better than expected.
Hello Leyla, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Compré la camiseta que quería mi hijo. Fue muy fácil y además llegó rápido. Excelente calidad.
Hola Estibaliz! ¡Gracias por tomarse un momento para brindarnos una evaluación de 5 estrellas! ¡Estamos muy contentos de saber que estamos desempeñando un pequeño papel para mantener listo el juego de su hijo! ¡Estamos agradecidos de que continúe eligiéndonos para sus necesidades de equipo deportivo! Gracias de nuevo, Courtney.
Jacket is okay but its not 100% cotton, plus there is something sewn around the collar that makes wearing it not so pleasant
Hello Ruzica, We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone. Sincerely, Sam
It was a breeze purchasing from the Chelsea megastore. I ordered from the Philippines, shipped items to my friend in the Uk who was leaving for the Philippines in 5 days. Package made it in time.I received the correct sizes and items for my son. He loved them. Thank you!
Hello Tina, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Sincerely, Sam
Son choose his favourite shirt & sent the details. I ordered it. Delivery was quick. He was very happy with his gift
Hello Sarah! Thank you so much for your kind words! We are so happy to hear your gift was exactly what was wanted! We look forward to welcoming you and your family back to shop, so you are always ready to support your team! Thanks again, Courtney
Fast delivery to Aus. Great shirt. Big Sam Kerr fan. Will get more stuff in the future.
Hello Fiona, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about us. We’re here for you anytime. Sincerely, Sam
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Andrew, Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to chelseamegastore.com. Sincerely, Sam