• Chellysun

Overview

Chellysun has a rating of 3.01 stars from 551 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chellysun most frequently mention comfortable boots, cozy cardigan, and good quality. Chellysun ranks 67th among Women's Clothing sites.

  • Service
    18
  • Value
    18
  • Shipping
    18
  • Returns
    18
  • Quality
    17
61
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They have no customer service skills and you can't call them to speak with someone.
  • I get the same general response saying so sorry must be at the post office, in customs, etc etc.
How would you rate Chellysun?
Top Positive Review

“Fast shipping”

Nv-Aprl N.
5/2/19

Fast shipping is very confidence and comfortable. I am very happy if the delivery takes place quickly because while the goods obtained have arrived as customers we also feel satisfaction with the fast delivery. So for me this is something that must be seeded in a company

Top Critical Review

“Terrible Company- stay away!”

A S.
10/7/20

Ordered some shoes over a month ago. Never received and invoice confirmation. Only way to contact them is through email. They assure you they have shipped but after a month and still no tracking number provided?! They tell you no refund because the order has shipped. They have no problem taking your money quick but not providing any proof. Will never buy from this company or recommend to anyone. Do your research first like I wish I would of done. I wish PayPal would see all the negative reviews and shut them down!

Reviews (551)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (59) post office (34)
Thumbnail of user muhamadr1
1 review
0 helpful votes
March 12th, 2019

Bisnis pakain kurang menguntungkan namun ada saja yg menguntungkan juga dan harus di perluas lagii webnya untuk mempromosikan bisnisnya

Thumbnail of user isabellem21
1 review
2 helpful votes
November 26th, 2018
• Updated review

After two months the chellysun boots finally came in and even though they are not exactly the color I ordered they are very cute and comfy so those that have been waiting there is Hope lol

Never received my order!
November 8th, 2018
• Previous review

I ordered a pair of boots at the beginning of October and still NOTHING. I never received a valid tracking info after I ordered, and every time I email their customer support asking for info on where it is, they claim the post office is backed up. I asked for a refund and received no response!
Order #*******

Thumbnail of user adinj
1 review
0 helpful votes
May 3rd, 2019

Dengan cara ini saya lebih mudah untuk berbisnes
Bisnes ini merupakan yang terbaik
Semoga saya memperolehi keuntungan

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilyn64
1 review
3 helpful votes
September 23rd, 2018

I ordered 4 shirts/sweaters and 2 pairs of pants from chellysun. I received my clothes in about a month, however I selected express shipping which was supposed to be 1-2 days. I am happy with all of my tops and have no complaints. However, I am extremely dissapointed in both of my pants. My jeans didn't come with a hole cut out to put the button through in order to do up my jeans, so they are completely unwearable. They also had the worst, most strong chemical smell coming off of them that I don't even know if washing them would get the smell out. I also ordered a pair of leggings that looked absolutely nothing like the ones on the website and were made with the most absolute cheap fabric that they looked awful on. Although I am happy with my shirts I will never order from this website again.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Chlellysun is your one-stop online shop for today's most daring, exciting and edgy fashion apparel.

Company Representative

Thumbnail of user chellysunc
Chellysun T.

How do I know I can trust these reviews about Chellysun?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Chellysun?