CheapTickets

I booked a car through cheaptickets paid $178.47, rental company never accepted that booking. Cheaptickets customer service is absolutely useless, communicating with them is a clear disaster, they're basically are just bunch of unprofessional people barely speak English. I ended up paying twice for car rental, to cheaptickets and full price to Easirent to get a car, and so far cheaptickets doesn't want to return my money. Keep away from this cheaptickets fraudulent site. I do have receipts from Easirent and from cheaptickets, and I can prove I paid twice for the same car rent.

On the website was written free of charge when pay with credit card.
After paid charge 41 chf and no reply from the customer service after I sent the picture to show what was on the website written and what they charge us. No explanation from the customer service… only said no refund for things!
They were not informed. Unbelievable
Very much disappointed would be the last time for good with cheaptickets.ch

At CheapTickets.com I bought two plane tickets for:
Trip: Amsterdam-Paphos (Cyprus)
Flight number: HV 5517
Travel date: 10 July 2020
Travel time: 16:20-21:25

Complaint:
1. The flight was cancelled.
2. We were not notified in any way and found out about the cancellation on the airport.
3. We did not get a refund so far.
4. We had to buy new tickets (for 11 June 2020) in order to get to Paphos.

Please dear costumer avoid this compagny until they improve.

I carefully booked a hotel, checking to be sure it was refundable. My receipt stated it was refundable up to a certain date. I then cancelled before the date only to be told it was not refundable. I was on hold for over 2 hours with an employee who agreed with me that the site stated the hotel booking could be refunded if cancelled by a certain date. But they refused to give a full refund. Unbelievable that they can be in business.

A week ago I booked flights from their page and right after I had put all my card information and confirmed the payment the page went blank. I didn't get any confirmation or booking number but they had charged me 200 euros from the tickets and 3,50 from using my MasterCard and 13.50 from something that I don't even know. I have send them like 15 e-mails telling all the Information and called them many many times and they have said to me that they have refunded my money. It has now gone three days like the employee said to me but my money hasn't still come. I called them today again and they left me on hold 30 minutes and said again that it takes 3 days that the money will be on my account. I hope that I will receive my money but I don't trust them. Don't ever buy anything from cheaptickets if you don't want to get played.!

They take down your name your address your data birth and your credit card information including the CVC saying that you're buying a ticket on an airlines that never exists. They don't charge your credit card but now they have all of your information and I guarantee they sell it or use it

My comment is based on actual experiences, two similar occurences with identical results. I book flights with them asked for seat assignments and they always said it was not necessary, even as I requested it again for my planning to reduce time at check-in, they insisted i do seat selection at check-in counter. Now once I arrived minimum two hours as per require, was told my seat was sold none were. Now as they are enaged talking to each other ignoring us, they most unprofessional, inconsiderate, and most deceptive, not to mention courtesy. They have an internal scheme to rob passengers, once you miss the flight they're happy to charge you extra for another flight. Do not go w/ cheap tickets they will make up for their lower rates never again, will not recommend to worst enemy, beware beware, cheap is robbing us!

Don't ever book anything with them. They do not have the best price and they dont give a rats $#*! about thier customers at all. Rude and incompetent.
I even asked or thier names and they have not given it to me. I will be telling everyone i know about thier horrible business and every review site i can find.
I am still on hold. It has been 4 hrs.
They made a mistake wit my flught shcedule but all they can say after 3 phone calls. 3 representatives is "there is nothing we can do" and i still get stuck with the charge. What the hell!
I had to speak to 3 different people at 3 different call service center who, all of then could not connect with each other to figure out the same problem only to tell me after hrs of holds, the same "solution"

I received credit voucher that expires in the year 2017. I received this voucher after I made changes to a flight. In stead of returning on 8 June I changed for my return to be on 4 June. I had to pay for a new flight prior to receiving voucher. While making arrangements for another travel I decided to use the voucher that was emailed to me. CheapTickets refuses to honor the voucher. Basically they sent me a bogus voucher. They state that the airlines will not honor it without reason. Remind you my flight was originally insured also.