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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

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New Mexico
1 review
0 helpful votes
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I want to change something, it wont let me!
November 12, 2024
Updated review

I want to change something, it wont let me! That's all I have to say!

Date of experience: November 2, 2024

I want to change something, it wont let me!
November 8, 2024
Previous review

I want to change something, it wont let me!

Date of experience: October 29, 2024
Georgia
1 review
0 helpful votes
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None at this time
November 12, 2024

Very good, I am truly satisfied, will definitely use again and tell others.

Date of experience: November 2, 2024
California
1 review
0 helpful votes
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Great experience
November 12, 2024

The layout and presentation of available flights made it easy to select the options that best fit your needs.

Date of experience: November 2, 2024
Qatar
1 review
0 helpful votes
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I loved the prompts and process involved in booking. My experience was perfect i loved the whole process. However, i didn't like the stage where i was informed to select a seat which was charged separately from initial bill which was issued and i had already paid.

Date of experience: November 2, 2024
New Jersey
1 review
0 helpful votes
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Good experience to travel with American air,

The flight, time, and services were all excellent.

Date of experience: November 2, 2024
Washington
1 review
0 helpful votes
Follow Alemtsehay O.
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Thank you cheapoair flight I usd the first time this cheapoair.I am happy to use this thank you again.

Date of experience: November 2, 2024
California
1 review
0 helpful votes
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Great and easy to book
November 12, 2024

Great and easy to book.
Cheaper plane fares.
Easy to navigate app.

Date of experience: November 2, 2024
VI
1 review
0 helpful votes
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User-Friendly Site
November 12, 2024

Easy to use website. I had a user-friendly and enjoyable experience. Thank you.

Date of experience: November 2, 2024
Nevada
1 review
0 helpful votes
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Too many add ons
November 12, 2024

Too many add ons. A bit confusing. Will have a better idea of what to write after actually making the flight.

Date of experience: November 2, 2024
CustomerService C. — CheapOair Rep
over a year old

Thank you for your feedback. We appeciate you taking the time.

New York
1 review
0 helpful votes
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Great service pleasant Associates the best price and travel dates

Date of experience: November 2, 2024
Florida
1 review
0 helpful votes
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Good business
November 12, 2024

Always a good experience, efficient and timely. Definitely would recommend

Date of experience: November 2, 2024
Nevada
1 review
0 helpful votes
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Great!
November 12, 2024

Great! And easy booking. I just wanted to use my points but i don't know how.

Date of experience: November 2, 2024
Guatemala
1 review
0 helpful votes
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Buenas, me inspira mucha confianza comprar boletos con ustedes, muchas gracias

Date of experience: November 2, 2024
TT
1 review
0 helpful votes
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My experience with CheapOair always good. I cannot complain. This is why I always choose ear to travel.

Date of experience: November 2, 2024
Florida
1 review
0 helpful votes
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Ok
November 12, 2024

Unsatisfactory, I had made a error in which I booked different dates and I needed to cancel; although, this action was immediately I was charge significantly.

Date of experience: November 2, 2024
Illinois
1 review
0 helpful votes
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Excellent service
November 12, 2024

Everyone was very helpful in all my questions when booking or changing something on my trips

Date of experience: November 2, 2024
California
1 review
0 helpful votes
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Found the flight I wanted
November 12, 2024

Always reliable from departure to arrival and back over the last 10 flights

Date of experience: November 2, 2024
Saudi Arabia
1 review
0 helpful votes
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The experience is good though the flight tickets are a bit on the high side. Good customer service. Their travel experts are nice and gives quality services.

Date of experience: November 2, 2024
Saudi Arabia
1 review
0 helpful votes
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Easy as usual, many thanks
November 12, 2024

Amazing as usual, easy to book via CheapOair, many thanks. I will always book for all my flights here.

Date of experience: November 2, 2024
Utah
1 review
0 helpful votes
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Good website!
November 12, 2024

Pretty good, pretty easily to get the flight tickets. Fair price too.

Date of experience: November 2, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209