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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I want to change something, it wont let me! That's all I have to say!
I want to change something, it wont let me!
Very good, I am truly satisfied, will definitely use again and tell others.
The layout and presentation of available flights made it easy to select the options that best fit your needs.
I loved the prompts and process involved in booking. My experience was perfect i loved the whole process. However, i didn't like the stage where i was informed to select a seat which was charged separately from initial bill which was issued and i had already paid.
Good experience to travel with American air,
The flight, time, and services were all excellent.
Thank you cheapoair flight I usd the first time this cheapoair.I am happy to use this thank you again.
Great and easy to book.
Cheaper plane fares.
Easy to navigate app.
Easy to use website. I had a user-friendly and enjoyable experience. Thank you.
Too many add ons. A bit confusing. Will have a better idea of what to write after actually making the flight.
Great service pleasant Associates the best price and travel dates
Always a good experience, efficient and timely. Definitely would recommend
Great! And easy booking. I just wanted to use my points but i don't know how.
Buenas, me inspira mucha confianza comprar boletos con ustedes, muchas gracias
My experience with CheapOair always good. I cannot complain. This is why I always choose ear to travel.
Unsatisfactory, I had made a error in which I booked different dates and I needed to cancel; although, this action was immediately I was charge significantly.
Everyone was very helpful in all my questions when booking or changing something on my trips
Always reliable from departure to arrival and back over the last 10 flights
The experience is good though the flight tickets are a bit on the high side. Good customer service. Their travel experts are nice and gives quality services.
Amazing as usual, easy to book via CheapOair, many thanks. I will always book for all my flights here.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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