On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Considerably better than other third party booking sites.
It was a Great experience. User friendly web site and very informative. Thanks
Love This Site! Flights are always a great price! Will always come back here!
Excellent service excellent prices on international flights to Europe!
You rule guys, always the best. My experience is really great every time.
Easy to deal with website, good pricing and very effective communication..
Fine, all is well, good choices and decent prices on site
Easy and fast
Good just in time
Compre el boleto por primera vez en linea ya que ahora soy viuda y fue muy facil
I made my flight reservation with them for UnitedAirlines and I didn't get the tickets that were quoted. The service is ridiculous and they just bluntly deny solving your problem. I booked my flight but they were having some technical issues and didn't appear in their system. The customer service just said they can not do anything and asked me to book a new ticket to fly.
Thus, I made my flight reservation with United Airlines through a different travel agent, AirlineTicketWorld. They offered cheaper fare prices, helped with my ticket reservation, and made sure I got the tickets that were quoted. You can contact them over the phone by calling a toll-free number *******433 and book flights that are light on your pocket.
This was my first time making flight reservations with them. I was looking through various websites to make an instant return flight reservation from New York to Florida. I looked up everywhere but wasn't able to find any cheap flight ticket. Then I came across CheapOair, they offered incredible fight deals and had the cheap fare price of various renowned airlines.
They helped with my ticket reservation and made sure I got the tickets that were quoted. The agent was well-mannered and helpful and we are really pleased with the service.
YOUR SERVICE SUCKS... I have BOOKED a reservation ******* and can't get any assistance with SEATs or even logging on?! When I try to CHAT-it tells me I already have an active CHAT session--really!?...
I JUST WANT SOME SERVICE--OK! *******@outlook.com
This is annoying, I am tired. I cant believe I cant log off this page
Made my booking the 5th octobber ******* and paid a special fee to be able to cancel a flight. On the 7th I received an email from your site indicating the USA could not let me land on my way back because of Trump era policies. I tried to get the flight canceled, but because it was passed 24h, my coverage didn't matter anymore.
I know you won't do anything to change this.
I'm just really displeased and will never buy another ticket from you.
Also, all the obnoxious ads for cars and hotel really make the booking experience worse.
0/10, would not recommend
Don't reply unless you can meaningfully change things or reimburse.
I already heard your apologies yesterday not interested in a redo.
Bruno
The person who helped me make the flight arrangements was so helpful.
I have a very good experience in booking flight, ease in booking.
Great Job. Great website, Great website, Great website, Great website.
Allways you are our best option to go travel any city in the world!
Thank you so much>
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I see you have already been assisted with this concern. OUr apologies for the inconvenience.