Quick and easy to follow the site. Appreciate the rates and will use again. Thanks
Pretty easy! Decided to take a trip on a whim and a friend suggested CheapOair.
Easy and very cheap. It was very clear where to click to have all done.
I am trying to cancel the ticket and you made it very difficult to cancel
Needed to make changes to my reservation and the rep made it fast and easy.
I am very satisfied with your service, that's why i remain loyal to your company
Very easy to use and it works great for me, I will use it again
Fast and convenient and trustworthy. I have used your company before and had great results.
I did not like it. The price changed 3 times; it was like a scam.
Very quick and easy, very impressed with how easy it was to complete my flight
I will recommend this service to anyone I know who needs to book a flight.
It is so easy to use and not expensive. It gives confidence while using it
I always get the cheap tickets on Cheapoair in whenever I logon to the site
It changed to lower cap the fist letter of my first name (Arias to arias)
It changed to lower cap the fist letter of my first name
I always check multiple sites for the best deals and CheapOair always beats the competition.
Greatest he was the best he was patient and handled all that happened. Thank you
Fast and efficient The process was streamlined and easy to understand and execute. Great Job
Fairly easy navigation through website. Phone app doesn't allow to enter code sent to phone
My bank account was overcharged for my flight tickets
Thank you for your feedback. If you were charged a different amount than what you are shown as authorized on the email confirmation please contact our representatives so they can look into it for you.
You may also want to check with your financial institution to see if they charged a fee since we are a US based company and charge in USD.
Overview
CheapOair has a rating of 3.9 stars from 14,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the feedback and very sorry for your recent booking experience. Pricing is dynamic in nature and subject to change.