Very professional. And I will do it again if i have to
Pretty easy to search and book. Nice options and filters to get what you need or want.
I don't know if the billing went through, I can't download my tickets, the app won't work
It is so easy and friendly, it was the first option on the browser. Several cheaper options.
THE price was different on the site I paid on. It ended up charging me $100 extra on my card
Flight price was changed as I was booking online, with no warning.
Outstanding customer service and prices very fair will advise family and friends
I liked the fact that the site gave me alternative dates and saved me hundreds of dollars
Very happy with the flight choices. Thought the price was high but I do like the times.
Quick and easy to get through. Price was fair. Time was great.
Very awesome experience and very quick approval at the most considerable decision.
It was Great service. I clicked what I needed. Fourteen more characters.
It was very informative and systematically organized to book the the ticket.
This has really gone well. I got the flights that I needed at just the right time.
This was one of the fastest bookings I ever had.
Very cheap and easy to buy. They sent the information very fast
Excellent evolution and pricing as well as options for your travel plans
Always cheap and hassle free! I am always happy with my booking!
Good experience speaking with agents, with help on directing, advising, and followup
Easy to use and navigate website. Efficient service and got best deal
It's nice and easy to finish the booking and get it confirmed
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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