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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Tedious... to many offers. Not enough flights mid day
Love CheapOair and sometimes if you call an agent, you can get a deal.
Very easy to book the flight.I even like the option of hotel and car rental options without leaving the site.
I did not like it. The price changed 3 times; it was like a scam.
I still want that seat confirmation!
Seat confirmation!
Very efficient I really appreciated the extensive choice provided for my trip. Cheapo also appears to
Have covered all eventualities and made clear all of the additional charges.
Good online prices and I had good choices to choose from.
More transparency about the currency type, baggage fees & free seats to be included during booking
Service was great no problems Service was great no problems Service was great no problems Service was great no problems.
This site makes traveling easy and the prices are fantastic!
It was nice to see the prices for the alternative dates so I could work around my flexible schedule. I was disappointed that my previous flight (booked in March 2020) was not credited to help me pay for this trip. I was unable to fly in 2022 because of the death of my father and so you say the time limit had been passed and I lost all monies. I'm still not very happy about that.
Overall very satisfied with the service. A minor complaint, is It would be better to have a bit more time to complete a booking. You either have to continually confirm that i want to stay logged on or sometimes i had to go back to the start almost to rebook.
Lots of option for airlines and dates. Easy to book.
Best deals ever! Very clean and easy site to navigate and amazing deals!
Easy to navigate and made our plans accordingly. Will do it again in the future.
It was an efficient experience. I was able to search different dates without any problem.
Challenges trying to change an error with my co-passengers last name. Did what they asked 3-4 times, but still hadn't been corrected. Called but had to only leave a voice message and never had a returned phone call back. Days later, did get an email from the 'executive' waivers team and it was finally settled! What a relief, since it took a very long time and much stress to finally get the requested end result. Thank you Executive Waivers team!
We have reached out to the passenger to obtain additional information so we can assist with the concern.
EASY TO NAVIGATEAND SIMPLE.support was very helpful when I had questions about seating. The ease in speaking and getting information regarding an account with cheap o air was encouraging.
Everything was OK with the flight I chose. Thanks.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the feedback and very sorry for your recent booking experience. Pricing is dynamic in nature and subject to change.