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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good experience, easy to find and buy my reservation
Quick and easy my reservation already in the system.Thank you cheap O Air.
Well it's my first time using this service but the customer service is very good
So easy! Partnering with Market America and Shop.com will guarantee my return to using your company.
La informacion proporcionada es buena, aunque para este tipo de reservas es inportante tener toda la informacion ya que cuando uno llega al lugar siempre quieren cobrar cosas extras como seguro o otro tipo de impuestos
Always been great to work with and to find me the best deals
Cannot properly save my personal info on app. Provides errors. No one to talk to in customer service. Must write inefficient emails and wait.
My experience with CheapOairchas been excellent over the many years that I have used their services. Ive bern using them since 2009.
Excelente servicio, facil y con confirmacion de datos
Thank you for all your help you did a great job and very excellent service
Good customer service very polite and helpful
Good customer service very polite and helpful
Good customer service very polite and helpful
The book was quick and easy. I didn't have hard time with anyone or anything. Thanks the great job you're doing.
Really love the ease and speed at which I was able to book flight and to make changes when I needed to do so.
It should be known that I have to pay to check a bag before I pay for a flight! What a damn rip off! I really don't prefer to deal with 3rd party bookings for reasons as this
It is a pleasure to travel with AA. I have been traveling with AA for more than 3 years. Everything was fine. I have no complaints.
Mr. Rainer is an excellent communicator and very proficient in the travel business. He took the time to find me the itinerary that I could accept
Nice and easy it was very effortless when I needed assistance customer service was right there available to help
Made it easy to adjust flight. Quick and the price was very reasonable.
Smooth and easy... So Far
My flight is International, I don't expect any problems.
I'll return and report any concerns or issues. Mb
A better system to use my points would be helpful!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members