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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very easy, fast transaction, the pricing and details
Good experience with the customer service agent and very satisfied
Very friendly and helpful.
Very paicient and try a lot ways to help clients.
Searching and finding cheapest tickets to save for clients. Exactly do his best for your company and your company nameThank You!
Great it was easy to navigate
And we will definitely recommend it to others
Great experience customer service is impeccable. The customer service representative answered all my questions. She sent me my details of my booking to my email. She stayed on the phone with me & went above & beyond.
Great and good flights. Thanks all is good. I use CheapOair for most of my flights
Easy booking, good flight selections and fast checkout!
Muy buena excelente 👌 muy segura si atencin al cliente es muy buena y sus promociones traen mucho beneficios para el viajante
Everything went well! No problems booking at all and great pricing! Thank you!
Easy user friendly could not understand some parts of the conversation language barrier other than that the service was good
Good price! Easy to navigate. Great way to determine the best time to go on a vacation.
Quick and easy booking the flight. I have been using cheap o air for my flight going to the Philippines so far the only thing is that you have to pay for your seat.
Got called immediately about changes on our flight out and was very pleased with the results and how clear the information was. Very pleasant to work with and it was very rewarding to work with these people. Backing this film
Love it everything is perfect people are very professional
After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. Is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience.
Real good, quick notification of any changes. Quick response to my concerns.
It was quick and the customer service was helpful and easy
My name is Rong Rong Cheng and book the trip on May 19 with you. I download your APP in my phone. But I cannot see my upcoming trips. Please help me to solve the problem.
Thanks.
A little confusing offering seat selection when
No choice is offered at the lowest price for ticket.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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