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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Georgia
1 review
0 helpful votes
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The website is very user friendly. I will use CheapOair again and recommend them to my friends.

Date of experience: May 7, 2024
Colorado
1 review
0 helpful votes
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Been comfortable with your service of the company give the customers

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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So far so good,because of their updates about my travel

Date of experience: May 7, 2024
Philippines
1 review
0 helpful votes
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Good customer service, affordable yet they'll still offer more flexible options. 👍🏽

Date of experience: May 7, 2024
Florida
1 review
0 helpful votes
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Not interesting in posting anything at all but for some reason you insist on a certain number of letters. If you made it optional it would be better. All forcing a reply does is irritate busy people.

Date of experience: May 7, 2024
Mexico
1 review
0 helpful votes
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Perfect company prizes and they show a lot lower prices to choose

Date of experience: May 7, 2024
North Carolina
1 review
0 helpful votes
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Good Business and reliable, dependable with good online scalability experience

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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It's easy to navigate the application. It was pleasant

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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I always fined great prices it gives me a variety of airlines to choose from

Date of experience: May 7, 2024
Florida
1 review
0 helpful votes
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I always booked CheapOair
May 17, 2024

I always booked CheapOair. So far I don't have any bad experience.

Date of experience: May 7, 2024
Georgia
1 review
0 helpful votes
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Love it and best prices, everything is more easy really appreciate your help

Date of experience: May 7, 2024
Canada
1 review
0 helpful votes
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Recommendation was perfect and fits my agenda 👌the agent was patient and helpful.

Date of experience: May 6, 2024
Oklahoma
1 review
0 helpful votes
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Easy to use
May 16, 2024

Easy to use. Blah quick affordability and helpful.

Date of experience: May 6, 2024
Alabama
1 review
0 helpful votes
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Didn't have an afternoon flight
May 16, 2024

Didn't have an afternoon flight. Denied my travel insurance. Just a mess. No baggage.

Date of experience: May 6, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We regret that it was not a satisfactory experience.

New York
1 review
0 helpful votes
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Awesome price for my flight and the flight times that I wanted

Date of experience: May 6, 2024
Georgia
1 review
0 helpful votes
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Because I like to talk with persons not to a machine

Date of experience: May 6, 2024
Illinois
1 review
0 helpful votes
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This is my second booking through CheapOair. My experience has been good thus far.

Experience, so far.

Date of experience: May 6, 2024
Texas
1 review
0 helpful votes
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Excellent customer service by Adolph--polite, knowledgeable, efficient and worked hard on my behalf

Date of experience: May 6, 2024
India
1 review
0 helpful votes
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Lots of upsells
May 16, 2024

Lots of upsells. It was a bit frustrating. Also, when I went to book at the established price, the fair increased by about 30 %

Date of experience: May 6, 2024
Argentina
1 review
0 helpful votes
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Todo muy rapido, pude conseguir los pasajes que buscaba al precio buscado tambien

Date of experience: May 6, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209