CheapOair
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Pennsylvania 3 reviews 13 helpful votes
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Great with my situation
December 2, 2023
Great with my situation. I needed to get to my destination. I was having trouble finding a flight.
Date of experience: December 2, 2023
Texas 1 review 0 helpful votes
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Should not be charged for the seat selection for my...
February 21, 2023
Should not be charged for the seat selection for my booking
Date of experience: February 21, 2023
Arizona 2 reviews 0 helpful votes
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Great Travel Site
February 20, 2022
The computer service is the best way to get your booking.
Date of experience: February 20, 2022
IR 1 review 0 helpful votes
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Good experience
December 7, 2021
So good, I am happy with Emirate airline. Good customer service.
Date of experience: December 7, 2021
California 1 review 0 helpful votes
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Great!
July 18, 2023
Great! Easy to Navigate. Fast and efficient. Friendly and knowledgeable service
Date of experience: July 18, 2023
Pennsylvania 1 review 0 helpful votes
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Keep your good work its good to due business with...
April 3, 2023
Updated review
Keep your good work its good to due business with you.
Date of experience: April 3, 2023
Date of experience: March 31, 2023
California 1 review 0 helpful votes
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So far so good
January 24, 2023
So far so good. I will update once trip is completed
Date of experience: January 24, 2023
Nevada 1 review 0 helpful votes
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On-Line Booking
February 19, 2022
On-line booking was easy and fast.
Price was good as well.
Date of experience: February 19, 2022
Florida 1 review 0 helpful votes
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I confirmed the seats when I purchased my tickets and now it shows NOT CONFIRMED! Why?
November 4, 2021
Updated review
Other than that that everything is ok. I need my seats CONFIRMED as requested when I purchased my tickets!
Date of experience: November 4, 2021
Date of experience: November 4, 2021
Canada 1 review 0 helpful votes
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I was charged an additional seat fee i did not request
October 3, 2022
I was charged an additional seat fee i did not request
Date of experience: September 3, 2022
New York 1 review 0 helpful votes
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So far so good
August 21, 2023
Updated review
So far so good. Reliable, professional service, courteous and customer oriented.
Date of experience: August 21, 2023
Date of experience: August 21, 2023
Nevada 3 reviews 0 helpful votes
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Not that easy
May 16, 2022
Easy to use like policies hope to have an enjoyable trip
Date of experience: May 16, 2022
Colorado 1 review 0 helpful votes
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I always receive Excellent Service and Affordable Tickets!
September 12, 2021
Updated review
Good Experience with your company it is easy to deal with
Date of experience: September 12, 2021
Date of experience: September 12, 2021
Florida 1 review 0 helpful votes
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Thank you for your online services
April 26, 2023
Thank you for your online services. Is very quiet for me.
Date of experience: April 26, 2023
Botswana 1 review 0 helpful votes
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Very good but I need to have access to a wheelchair
June 27, 2023
Very good but I need to have access to a wheelchair.
Date of experience: June 27, 2023
Pakistan 1 review 0 helpful votes
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Good service
March 20, 2023
Good service.
Agents are also good.
And website is so fast.
Date of experience: March 20, 2023
Massachusetts 1 review 0 helpful votes
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CheapOair application is super to use
September 10, 2023
CheapOair application is super to use. And price is considerably good.
Date of experience: September 10, 2023
Tennessee 2 reviews 0 helpful votes
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Muy fácil y rápido, buena tarifa, buena atención al...
September 13, 2024
Muy fácil y rápido, buena tarifa, buena atención al cliente, fácil de encontrar los mejores vuelos, lo recomiendo
Date of experience: September 3, 2024
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
service
2,795
value
3,038
shipping
2,797
returns
318
quality
3,115
This company responds to reviews on average within 3 days
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233,421 reviews
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- New York, NY
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Business History
History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
Phil F.
Typically responds within 3 days
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members