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ChasePaymentTech

How would you rate ChasePaymentTech?
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California
4 reviews
14 helpful votes
Follow Michael M.
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I signed up with this Chase Paymentech 6 months ago. Just signing up was a challenge in itself because their paperwork requirements remind me of 19th century. There were hidden fees and it took me another bunch of phone calls to sort that out. Finally, I opened a new business checking account and 3 weeks ago I contacted Chase Paymentech with a request to update that info. You HAVE to submit the form by FAX (!) and HAVE to send them a cancelled check. They clearly do not know that it is the 21st century out there. (American Express did all that in 2 minutes over the phone! Love them!) The worst part is that Chase Paymentech never contacts you back when there is an issue. They just sit there and wait without doing anything. I canceled my services with them.

Date of experience: March 19, 2015
New York
1 review
1 helpful vote
Follow Joshua S.
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STOP WHAT YOUR DOING IMMEDIATELY! This company is a scam boiler room like company! There not even affiliated with the bank... And that's according to CHASE the bank itself! They stopped my account out of the clear blue sky and withheld $1400. 00 of mine they said "Was being put into an account" that I wasn't going to be able to retrieve for a year.
If you love being robbed from! PLEASE BY YOUR OWN RISK ENTER!
Thanks but no thanks!

Date of experience: October 1, 2020