• Chaparral-Racing

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Overview

Chaparral-Racing has a rating of 2.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Chaparral-Racing ranks 37th among Motorcycle Gear sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
How would you rate Chaparral-Racing?
Top Positive Review

“The only reason they didn't get 5 stars was due to...”

Jonathan C.
10/21/13

The only reason they didn't get 5 stars was due to the fact that it took a day for them to realize they couldn't get the part that I first ordered. As soon as they found out though they were quick to find and suggest an alternative that worked.

Top Critical Review

“Tires do NOT Age Like Fine Wine - Buyer Beware!”

jerry r.
7/3/15

Don't do business with, or waste your money with Chapparel! Unless, of course, you want to receive 4 year old tires for your bike while paying for new. Or you enjoy horrible customer service that tells you lies and then calls YOU a liar. I don't even know why they have a customer service department, because they flat out refuse to do anything except say they're sorry you disagree with them (that was Jennifer - the customer service "manager"). In over 30 years of riding I've never gotten a tire that was significantly older than the old worn out one I was replacing. They will rationalize it by saying the manufacturer says a tire has a shelf life of 5 (or 7 depending on who you talk to) years. Would you put a 7 year old tire on your bike? If you care about safety, performance, and tire life get your tires somewhere else! BTW - don't bother looking on their website for reviews, as they will only post 4 star or above.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user jonathanc32
2 reviews
7 helpful votes
October 21st, 2013

The only reason they didn't get 5 stars was due to the fact that it took a day for them to realize they couldn't get the part that I first ordered. As soon as they found out though they were quick to find and suggest an alternative that worked.

Thumbnail of user jerryr33
1 review
1 helpful vote
July 3rd, 2015

Don't do business with, or waste your money with Chapparel! Unless, of course, you want to receive 4 year old tires for your bike while paying for new. Or you enjoy horrible customer service that tells you lies and then calls YOU a liar. I don't even know why they have a customer service department, because they flat out refuse to do anything except say they're sorry you disagree with them (that was Jennifer - the customer service "manager"). In over 30 years of riding I've never gotten a tire that was significantly older than the old worn out one I was replacing. They will rationalize it by saying the manufacturer says a tire has a shelf life of 5 (or 7 depending on who you talk to) years. Would you put a 7 year old tire on your bike? If you care about safety, performance, and tire life get your tires somewhere else! BTW - don't bother looking on their website for reviews, as they will only post 4 star or above.

Service
Value
Returns
Quality

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About the business

Motorcycle parts store offering a huge selection of motorcycle gear, parts, and motorcycle tires at the low prices with free shipping on top brands.

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