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ChannelSale

How would you rate ChannelSale?
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India
1 review
0 helpful votes
Follow Philips G.
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I would highly recommend going with Channelsale.com for e-commerce software solutions. I am using eBay product listing software. It really helped me a lot in increasing my productivity.

Date of experience: July 4, 2022
KR
1 review
0 helpful votes
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I found ChannelSale to be a big help for my business. When I decided to add a few more platforms to sell my products, ChannelSale helped me manage my operational affairs. It is so easy and convenient to sync product listings, inventory, pricing and more using this software. With my day to day affairs duly taken care of, I started focusing on expanding my business and reaching out to a wider customer base.

Date of experience: February 4, 2020
Steve B. ChannelSale Rep
over a year old

Dear Daniel,

Thank you for your review, your invaluable trust. We are very happy to know your positive experience, and we strive to do better.

ChannelSale Team

India
2 reviews
1 helpful vote
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Love their service
June 6, 2017

Anyone can go with ChannelSale for quick and easy Jet.com integration and more. I have been selling online for nearly a decade now and my Amazon, eBay and Jet.com stores are my online source of income today.

So I know my things and know exactly what I am saying. You can trust my words (of course, that, followed by your own research).

Date of experience: June 6, 2017
Steve B. ChannelSale Rep
over a year old

Thank You..

India
1 review
2 helpful votes
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The Volusion plug in services from Channel Sale has actually been exemplary and has in fact, shown massive improvement in the performance of my small e commerce venture. The support from Channel sale as far as integration is concerned has also been worthwhile. I love the fact that such quality services are actually available at pocket friendly rates.

Date of experience: May 19, 2015
Steve B. ChannelSale Rep
over a year old

Thanks Sophia...

California
1 review
1 helpful vote
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ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company.

Date of experience: November 21, 2019
Steve B. ChannelSale Rep
over a year old

Dear Blake,

We are sorry to hear about your experience with us. We assure to handle your queries in the best possible way.

We do see that the earlier eBay order export to BigCommerce (tax amount issue) had been rectified and you had confirmed the same. As per our records, this concern was highlighted to our team on September 30th. Immediately our development team was deployed on this issue for 3 consecutive days. On the 1st, 2nd and 3rd of October, our developers diagnosed, fixed and tested the issue for you to confirm it was fixed as per your satisfaction. Our support team does not generally place test orders on any marketplace but as an exception, our team went out of the way and placed few test orders.

As per our email records, we see that our team did try following up with you to confirm if any further assistance would be required. However, there was no response.
--
Please find below the series of events for the recent ticket raised on November 6th.

Tax Query

November 6th - We had received an email from you with regards to the tax amount being pulled into QuickBooks correctly but the same tax amount seemed to be different in BigCommerce. BigCommerce is feeding the data into QuickBooks.

- Few minutes after receiving your email, our team tried to get in touch with Beth to gather more information since she was the one to raise the query but the operator said that Beth had informed him that ChannelSale needs to speak with you.

- We tried your number but managed to only leave a voicemail. We sent an email to you as we were unable to login to BigCommerce (code required). As a result, we were unable to review further.

- We immediately posted 0 quantity on eBay so that you do not receive any eBay orders.

November 7th - We tried calling you but could not get through, hence, I left a voicemail. A follow-up email was also sent out.

November 8th - Other team members tried reaching out and sent an email to you as well.

November 11th - Our team members tried your number but he did not get any response from you.

As you can see, we tried reaching out to you on numerous occasions to help us clear out any doubts by way of scheduling a joint tele-meet along with our concerned team members, so that we all are on the same page to expedite any queries. We needed to login to BigCommerce so as to understand the new query that was raised by your colleague.

We request you to get in touch with our support team and we will be happy to assist you with your concerns.

Thank you,
ChannelSale Team

India
1 review
1 helpful vote
Follow Riyona L.
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Comparatively cheaper
August 17, 2017

While I do love the integration solution of ChannelSale, it is their pricing that has made me their fan. Unlike other multi-channel e-commerce solutions where I have to cut a big chunk of my profit for them, ChannelSale charges relatively cheaper.

I integrated my Amazon and Jet.com stores. Smooth interface, lots of options and solid customer support.

Fully recommend ChannelSale to every online seller. Thumbs ups

Date of experience: August 17, 2017
Steve B. ChannelSale Rep
over a year old

Thanks Riyona... Your Review is precious for us..

Illinois
1 review
2 helpful votes
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Impressed
June 23, 2016

I am particularly impressed with the shopping feed management solutions from ChannelSale because they just seem to be smarter than any other solutions I may have approached. These solutions are feature packed and are easy to use which has given a beginner like me a good chance to spread over many selling platforms.

Date of experience: June 23, 2016
Steve B. ChannelSale Rep
over a year old

Thanks..

GB
1 review
0 helpful votes
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Affordable Service
March 16, 2017

I love the fact that ChannelSale is very affordable and small-business friendly. I have presence in both Amazon and eBay each of which have very different ways of functioning. ChannelSale assistance has been fruitful in integrating the performance of both without hassle. I think I will sign up for their customized managed services as my business seems to be growing at a good pace.

Date of experience: March 16, 2017
Steve B. ChannelSale Rep
over a year old

Thanks Josh..

India
1 review
2 helpful votes
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Multichannel selling solutions are usually very expensive but ChannelSale has been a welcome relief. The tools and softwares have been very effective in integrating over 7 platforms of sale including Amazon and Google Shopping. I am planning to expand over 2 more e commerce marketplaces that they seems to be handling well.

Date of experience: February 9, 2016
Steve B. ChannelSale Rep
over a year old

Its our pleasure. Thank You

India
1 review
1 helpful vote
Follow Roger F.
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I started with Jet.com and now own Amazon and eBay stores too. So I really find ChannelSale very helpful and in fact significant to my businesss success. Its Jet.com store integration is outstanding and very easy to manage. I love the fact just how simpler has inventory management become. Totally awesome work here by this multi-channel e-commerce solution. I hope they continue the good work and that they keep their customer support just as fine. Big Cheers

Date of experience: May 2, 2017
Steve B. ChannelSale Rep
over a year old

Thanks Roger..

Washington
1 review
0 helpful votes
Follow Steve S.
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The team and the services just did not meet the potential that they have. Their poor communication and inconsistent responses created a huge series of problems for each person that had to rely on their services. Although we wanted it to work, it simply didn't.

Date of experience: October 19, 2017
Steve B. ChannelSale Rep
over a year old

Hello Steve. Our team has verified your stated in complete detail, and we hereby confirm there are no open tickets or delayed responses or any other know pending queries or tasks related to your account, if there are any, then please do highlight and we will share the complete specifics, do contact us on our email address info@channelsale.com or phone # +1-866-709-9495

New Jersey
1 review
1 helpful vote
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Good Experience
April 12, 2017

After using ChannelAdvisor for so many months, I have just migrated to ChannelSale and till now things look fine. ChannelSale is much affordable, which I thing is its biggest USP in the market where other service providers charge very high. Not just with its easy integration features but it also offers A-class customer service, which is beyond delightful. I hope they continue delivering just like this.

Date of experience: April 12, 2017
Steve B. ChannelSale Rep
over a year old

We hope to work with you again..

GB
1 review
1 helpful vote
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Recommended
March 23, 2017

ChannelSale provides me growth oriented ecommerce solutions for Magento Walmart integration. Their serive helped in expanding ventures to other top performing e commerce marketplaces like Amazon with incredible ease. Good experience.

Date of experience: March 23, 2017
Steve B. ChannelSale Rep
over a year old

Thank You..

India
1 review
0 helpful votes
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Best Selling Platform
April 11, 2024
Updated review

ChannelSale is a fantastic platform for selling on eBay and other portals. Highly recommend it for its efficiency and ease of use!

Date of experience: April 9, 2024

Best service
February 8, 2024
Previous review

ChannelSale has transformed my eBay and Amazon integration, streamlining operations and maximizing sales. The ease of use and robust features make it an invaluable tool for efficient multichannel selling. Highly recommended!

Date of experience: February 7, 2024
India
1 review
3 helpful votes
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Pathetic service
January 21, 2017

Very downmarket software, lots of bugs and issues. The team is in India cannot speak or write propa english. Their Walmart integration is $#*!. Do not ever use them. The ceo is a di*k

Date of experience: January 21, 2017
Steve B. ChannelSale Rep
over a year old

Greetings!

We feel there has been some sort of miscommunication and misunderstanding on our part. We would really like to help you out and resolve your issues as we have been doing it for our happy bunch of clients! Please get in touch with our help desk and we expect to resolve all your problems at the earliest!

India
1 review
0 helpful votes
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Best Reseller Programs
February 21, 2022

Channel Sale provides the best reseller programs. My firm has received huge revenue through the reseller program.

Date of experience: February 21, 2022
India
1 review
2 helpful votes
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Very Satisfied
December 12, 2016

ChannelSale is undoubtedly has been a game-changer for me. Over a year I launched my several stores on my website and various marketplaces. While at first things were smooth, it got real messy after heaps of orders started coming in. Inventory management was a big challenge- I even had oversell multiple times leading to huge inconvenience for the customers. And that is when I came across this e-commerce software solution. I am not very proficient in handling all the techie stuffs well. However, the scheduled demo went well, things looked pretty clean and easy and I immediately started using ChannelSale. And things took a 360 since then. I can now manage everything (and I really mean everything!) from one single place. From products setup to feed management to real-time inventory handling to order fulfillment. Another thing about ChannelSale thats amazing is its detailed calculus reports which is very helpful. Full of insights, it helps in analyzing the sales performance across platforms and improve the business. To that, its managed services is an extra icing on the cake. If youre stuck at someplace, rather like me- in the technical or strategic ends- you can always rely on the professional team of ChannelSale. They have always been very helpful to me. Putting all together, if youre an online vendor, you should definitely try ChannelSale and witness the change in your business and life yourself.

Date of experience: December 11, 2016
Steve B. ChannelSale Rep
over a year old

Thanks...

Overview

ChannelSale has a rating of 4.2 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChannelSale most frequently mention inventory management and product listing. ChannelSale ranks 17th among Ecommerce Tools sites.

service
20
value
20
shipping
15
returns
15
quality
19