31.01.2020 обменник сделал возврат токенов на мой кошелек.
46 дней назад (27 октября 2019г) сделал обмен на этом обменнике. Нашел ссылку на него на крупном сайте, тут проверил отзывы. Подумал что все пройдет хорошо, даже сделал небольшой тестовый обмен ~100$. Обменяли, прошло нормально. Но дальше я закинул основную сумму в размере! 21 010 USDT и обмен был заморожен. Меня заставили сфоткать документы, сделать скриншоты с биржи, доказать просхождение этих денег. Я предоставил им все, вплоть до обменника где менял гривну на криптовалюту. ЗНАЕТЕ ЧТО?
НИЧЕГО!
Написали неделю назад что нужно сделать видеозвонок по скайпу, я согласился, дал свой контакт. Мне написали что они позвонят мне 12 декабря. Никакого звонка не было, я сам снял видео где показал свои документы, аккаунты биржи, обменника и почту с которой с ними общался. Никаких ответов, морозят! Уже неделю не ответа не привета. Походу меня кинули. Прошу обратить на это внимание, никакой обмен меня уже не инетересует, хочу возврат средств на кошелек с которого я им отправил криптовалюту. Если ситуация решится, отпишу тут.
Ссылка на транзакцию перевода криптовалюты чтобы не быть голословным.
0x5de8a70b83d945c613e2781e*******fa4ecf9b38fb*******bb45dbae222f3a9d
Мой ID обмена: mywb3uuyvr4z6cneu7
I forgot to add the tag and I realized it later. When I wrote to them they said that my funds are safe, they cleared the problem very quickly. Thank you so much guys. I will continue using only your platform.
I forgot to provide the tag while exchanging ripple but the support team informed me about it and stopped my crypto from being lost. They assisted me in going forward with the exchange and I received the final amount quickly. I appreciate their help, they are nice and very informative.
Hey Steven,
Thank you for taking the time to provide us with the warm feedback. ChangeHero is working relentlessly to provide the best service to customers and our support is online 24/7 to help you with any issues regarding the exchange. We are glad that you have enjoyed our service and would be happy to see you again on ChangeHero.
Best regards,
ChangeHero Team
I was initially in an impression that these exchanges will rip me off but I have did a test transaction and after that I proceeded with exchange and it went fine.
Hey Florian F.,
Thank you so much for appreciating our work. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
I trust changehero completely. I messed up some details but I was quick to write them and they are equally faster to respond. Solved it asap and got the swap done. Awesome work and am gonna return to you always.
Hey Mili,
Thank you so much for appreciating our work. We would be more than happy to help you again. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
I have used this service today in order to buy some BTC with my card. The job went smooth and fast. The KYC was not that hard as I expected. The speed was also good - the ondrawal took only 3 hours as one my friend was waiting for 4 days after using another service. Thanks guys!
I was able to connect with their customer support with the live chat and explain the problem with my exchange. It was taken care of by them. Fast and helpful. Thanks!
Hey Carlos F.,
Thank you so much for appreciating our work. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
I exchanged my EOS but forgot to provide MEMO. I contacted support and was answered that they could do both: make the refund and push the transaction. In the result, the transaction was completed successfully! I am so happy that I haven't lost my funds!
Thanks, ChangeHero!
Thanks for the review, Robert! Should you have any questions about our services, please don't hesitate to contact us - we are always ready to assist you!
Many many thanks to the support representative who helped me with my exchange. Keep it up always forever.
Hey Mehedi H.,
Thank you so much for your feedback. We are happy that you enjoy using our service and are always ready to help. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
What can you say about the service: Excellent no issues and complaints. Personally used this service everything is fine and give it 5 stars, because did not find the problems themselves.
Switched to changehero recently and made few exchanges. Their rates are better than others I have tried and their support team is the best. Will continue using it.
Hey Ronaldo,
Thank you for taking the time to provide us with the warm feedback and appreciating our work. ChangeHero is working relentlessly to provide the best and reliable service to all our customers. We are glad that you have enjoyed our service and would be happy to see you more often on ChangeHero.
Best regards,
ChangeHero Team
I have exchanged my XRP to BTC today with this service. The operation took approximately 15 minutes. The best rate at the moment, good speed and a friendly interface. Would totally recommend this.
I never ever make bad decisions and even with my choice of choosing changehero as my main exchange...
Hey Willie J.,
Thank you so much for appreciating our work. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
I can see good points only from changehero and no even single bad point it show they care about customer and give good service.
Hey Tommaso C.,
Thank you so much for appreciating our work. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
I use changehero often and they never let me down with silly issues. If there was an issue, they sort it out quick. I highly recommend changehero to everybody.
Hey Maria,
Thank you so much appreciating our work and recommending us. We are glad that you enjoy using our service and we would be happy to help you again. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
Bought bitcoin for the first time. Actually, it was very easy and satisfied with their help. I received it fast after the verification. Now I hope it goes up.
Hey Arianny,
Thank you for taking the time to provide us with the warm feedback. We welcome you to the crypto world and glad that you have enjoyed our service. It will surely sky-rocket soon. We would be happy to see you again on ChangeHero.
Best regards,
ChangeHero Team
In my several attempts to find a safe and fast exchange I have found changehero to be reliable and it performed good always.
Hey Matti H.,
Thank you so much for appreciating our work. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
Exchanged usdt to bitcoin and did not face any trouble. The speed was good and fee was also reasonable. I really liked the platform, it looked good and detailed
Hey Amankhan,
Thank you for taking the time to provide us with warm feedback. We are glad that you have enjoyed our service. We would be happy to see you again on ChangeHero.
Best regards,
ChangeHero Team
First of all, I loved the platform, it is very clean and no mess. Next, the process is detailed and easy to do an exchange. The support is clear and helpful. The fee is low. I can recommend it.
Hey William,
Thank you so much for taking that time to appreciate our work and recommending ChangeHero. Our goal is to make it easier for the users to exchange cryptocurrency and we are happy that you have enjoyed our service. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
Changehero has helped me in the past a lot of time with the exchange confirmations and not even one time they delayed in responding to my emails. What a professional service.
Hey Asudan,
Thank you so much for appreciating our work and service, we are always glad to help. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team
Overview
ChangeHero has a rating of 2.8 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. ChangeHero ranks 17th among Cryptocurrency sites.
ChangeHero is one of the most reliable instant cryptocurrency exchange platforms with over 140 coins and tokens listed for trading. We provide both standard and fixed rates for all the exchanges. ChangeHero delivers the best rates available in the market for all the transactions. Also, users can buy crypto simply with Visa or Mastercard on our platform. ChangeHero is redefining crypto exchange with a smooth and intuitive user interface. No more hassles of sign-ups or registrations. All the transactions are safe, secure and we deliver your crypto at lightning speed. ChangeHero follows a customer-first policy and gives a major priority to customer support. Our SupportHeroes are available round the clock to assist you with any issue regarding the exchange. Our team of experts are always active and responds to all the reviews in the shortest possible time. Your clear and detailed feedback drives us on improving the way we serve our customers. For any queries please write to us and we will get back to you in a matter of minutes.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Le,
Thank you so much for the warm feedback. We are happy to help you anytime with the crypto exchange. Keep swapping on ChangeHero.
Best regards,
ChangeHero Team