Swapped 0.5btc and as the amount is big I was a bit nervous but changehero sent my crypto quickly in a few minutes. I am relieved that my money reached me safely. Thanks and continue the same.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded 3 days, 18 hours ago

Hey Reynard,

Thank you for taking the time to provide us with the warm feedback and appreciating our work. ChangeHero provides the best and reliable service to all our customers. We are glad that you have enjoyed our service and would be happy to see you again on ChangeHero.

Best regards,
ChangeHero Team

Rolando C.

1 review

0 helpful votes

“Decent and reliable exchange”

1/21/20

Switched to changehero recently and made few exchanges. Their rates are better than others I have tried and their support team is the best. Will continue using it.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded 6 days, 17 hours ago

Hey Ronaldo,

Thank you for taking the time to provide us with the warm feedback and appreciating our work. ChangeHero is working relentlessly to provide the best and reliable service to all our customers. We are glad that you have enjoyed our service and would be happy to see you more often on ChangeHero.

Best regards,
ChangeHero Team

Clint K.

4 reviews

0 helpful votes

“Recommend it.”

1/18/20

One of the coolest exchanges I tried. Swapped fast and rates are fair. I will be back to swap again.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded 1 week, 2 days ago

Hey Clint,

Thank you for taking the time to provide us with warm feedback. We are glad that you have enjoyed our service. We would be happy to see you more often on ChangeHero.

Best regards,
ChangeHero Team

Steven M.

1 review

0 helpful votes

“Thank you guys”

1/11/20

I forgot to provide the tag while exchanging ripple but the support team informed me about it and stopped my crypto from being lost. They assisted me in going forward with the exchange and I received the final amount quickly. I appreciate their help, they are nice and very informative.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded 2 weeks, 1 day ago

Hey Steven,

Thank you for taking the time to provide us with the warm feedback. ChangeHero is working relentlessly to provide the best service to customers and our support is online 24/7 to help you with any issues regarding the exchange. We are glad that you have enjoyed our service and would be happy to see you again on ChangeHero.

Best regards,
ChangeHero Team

Dayamai T.

1 review

0 helpful votes

“Like it !”

12/14/19

I bought bitcoin recently in changehero.rates are good and it is not difficult at all to buy.I will come back again.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded on 12/16/19

Hey Dayamai,

Thank you for taking the time to provide us with warm feedback. We are glad that you have enjoyed our service. We would be happy to see you more often on ChangeHero.

Best regards,
ChangeHero Team

Sergey M.

1 review

0 helpful votes

“Анонимно и быстро! 2 месяца не возвращают деньги,документы и все доказательства происхождения денег”

12/13/19

46 дней назад (27 октября 2019г) сделал обмен на этом обменнике. Нашел ссылку на него на крупном сайте, тут проверил отзывы. Подумал что все пройдет хорошо, даже сделал небольшой тестовый обмен ~100$. Обменяли, прошло нормально. Но дальше я закинул основную сумму в размере !!! 21 010 USDT и обмен был заморожен. Меня заставили сфоткать документы, сделать скриншоты с биржи, доказать просхождение этих денег. Я предоставил им все, вплоть до обменника где менял гривну на криптовалюту. ЗНАЕТЕ ЧТО????

НИЧЕГО!

Написали неделю назад что нужно сделать видеозвонок по скайпу, я согласился, дал свой контакт. Мне написали что они позвонят мне 12 декабря. Никакого звонка не было, я сам снял видео где показал свои документы, аккаунты биржи, обменника и почту с которой с ними общался. Никаких ответов, морозят!!!!!!!! Уже неделю не ответа не привета. Походу меня кинули. Прошу обратить на это внимание, никакой обмен меня уже не инетересует, хочу возврат средств на кошелек с которого я им отправил криптовалюту. Если ситуация решится, отпишу тут.

Ссылка на транзакцию перевода криптовалюты чтобы не быть голословным.
0x5de8a70b83d945c613e2781e6261053fa4ecf9b38fb54234bb45dbae222f3a9d

Мой ID обмена: mywb3uuyvr4z6cneu7

Helpful? Yes
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Sabah A.

1 review

0 helpful votes

“Great work”

12/9/19

Hi

Support team is very nice and they helped me when my transaction was stuck. I recommend them to everybody.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded on 12/10/19

Hey Sabah,

Thank you for the feedback. We are happy that you have enjoyed our service. Our Support Heroes are ready to help you with any issue 24/7.
We would be glad to see you again on ChangeHero.

Best regards,
ChangeHero Team

Mark W.

1 review

0 helpful votes

“Amazing Exchange”

11/28/19

Swapped many times here. Was really quick and rates are better than the rest. Support guys are cool.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded on 11/29/19

Hey Mark,

Thank you for taking the time to provide us with warm feedback. We are glad that you have enjoyed our service. We would be happy to see you more often on ChangeHero.

Best regards,
ChangeHero Team

Sowrov m.

2 reviews

3 helpful votes

“Fast Exchange.”

11/13/19

Changehero exchange is very fast and easy too. Liked the rates, not expensive and will use it to swap more crypto....

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded on 11/13/19

Hey Sowrov,

Thank you for your feedback. We are happy that you have enjoyed our service. We would be glad to see you more often on ChangeHero.

Best Regards,
ChangeHero Team

Amy A.

7 reviews

5 helpful votes

“Good and smooth”

9/24/19

A Good and smooth exchange, I had some issues at first when I started exchanging and I had to contact the support team helped me regarding it, and I highly recommend it for my friends.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded on 9/26/19

Hey Amy,

Thanks for the feedback. Our support team is available round the clock to resolve any issue faced by the users. We would be glad to see you again on ChangeHero.

Best Regards,
ChangeHero Team

Ezequiel G.

1 review

0 helpful votes

“Fast exchange”

9/10/19

Good rate for exchange of usdt. Transaction was quick and simple to do. I like this service and recommend it.

Helpful? Yes
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Response from Monika H., ChangeHero Representative Responded on 9/26/19

Hey Ezequiel,

Thank you so much for the warm feedback. We are glad that you have enjoyed our service. We would be happy to see you again on ChangeHero.

Best Regards,
ChangeHero Team

Avel H.

1 review

0 helpful votes

“Excellent services, fast responses.”

8/8/19

What can you say about the service: Excellent no issues and complaints. Personally used this service everything is fine and give it 5 stars, because did not find the problems themselves.

Helpful? Yes
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Maymun A.

1 review

0 helpful votes

“Will definitely come back”

8/6/19

I really love this service. My trust wasn't ruined after several exchanges. Good speed, good rates. I will recommend this to friends.

Helpful? Yes
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Anna c.

1 review

0 helpful votes

“Will come again”

8/1/19

I have used this service today in order to buy some BTC with my card. The job went smooth and fast. The KYC was not that hard as I expected. The speed was also good - the ondrawal took only 3 hours as one my friend was waiting for 4 days after using another service. Thanks guys!

Helpful? Yes
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Konstantin K.

1 review

0 helpful votes

“Good services”

7/22/19

I have exchanged my XRP to BTC today with this service. The operation took approximately 15 minutes. The best rate at the moment, good speed and a friendly interface. Would totally recommend this.

Helpful? Yes
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Samuel C.

1 review

1 helpful vote

“Reliable service.”

7/10/19

Customer support is very responsive. There was a little delay with my transaction but at the end, coins arrived successfully.

Helpful? Yes 1
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Response from Monika H., ChangeHero Representative Responded on 7/11/19

Thanks for your feedback Samuel, we can't wait to have you back on Changehero!

Robert F.

1 review

1 helpful vote

“Very kind support.”

6/27/19

I exchanged my EOS but forgot to provide MEMO. I contacted support and was answered that they could do both: make the refund and push the transaction. In the result, the transaction was completed successfully! I am so happy that I haven't lost my funds!

Thanks, ChangeHero!

Helpful? Yes 1
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Response from Monika H., ChangeHero Representative Responded on 7/11/19

Thanks for the review, Robert! Should you have any questions about our services, please don't hesitate to contact us - we are always ready to assist you!

Customer Questions & Answers

0
Votes

Question:

Is ChangeHero a scam or a legit company?

Answer:

Пока похоже на скам. Надеюсь что проблему решат, если решат, я обязательно напишу. Если ничего не будет происходить 1-2 недели, это скам, тоже дам знать

By Sergey M. on 12/13/19

See all answers (2)

0
Votes

Question:

How easy is it to get a hold of customer service at ChangeHero?

Answer:

Ужасный саппорт, отвечают неделями. Не выполняют тех правил которые указаны у них на сайте.

By Sergey M. on 12/13/19

See all answers (1)

Show all questions (2)

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About ChangeHero (from the business)

Description

Instant Cryptocurrency Exchange Platform

ChangeHero is one of the most reliable instant cryptocurrency exchange platforms with over 140 coins and tokens listed for trading. We provide both standard and fixed rates for all the exchanges. ChangeHero delivers the best rates available in the market for all the transactions. Also, users can buy crypto simply with Visa or Mastercard on our platform. ChangeHero is redefining crypto exchange with a smooth and intuitive user interface. No more hassles of sign-ups or registrations. All the transactions are safe, secure and we deliver your crypto at lightning speed. ChangeHero follows a customer-first policy and gives a major priority to customer support. Our SupportHeroes are available round the clock to assist you with any issue regarding the exchange. Our team of experts are always active and responds to all the reviews in the shortest possible time. Your clear and detailed feedback drives us on improving the way we serve our customers. For any queries please write to us and we will get back to you in a matter of minutes.

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Company Representative

Monika H.