• WhiteBIT

Overview

WhiteBIT has a rating of 3.86 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WhiteBIT most frequently mention customer service. WhiteBIT ranks 152nd among Cryptocurrency Other sites.

  • Service
    6
  • Value
    5
  • Shipping
    4
  • Returns
    4
  • Quality
    4
See all photos
How would you rate WhiteBIT?
Top Positive Review

“Reliable, secure crypto trading platform”

Rosy L.
9/2/22

I was recommended about this site from one of my friend, I tried this site for crypto trading and got very much satisfied with it. This site is very reliable and secure, you can buy, sell and stake your crypto assets and can easily earn money. The customer support team is also wonderful as they quickly responds whenever any inconvenience arises, I highly recommend this site with my personal good experience trading in this site.

Top Critical Review

“STAY AWAY THEY FROZE CRYPTO WITHOUT ANY REASON”

Arthur M.
1/15/23

They recently froze large amounts of Crypto without any obvious reason. They claim that it was some government's request but it looks like not really true. It looks like fraud from the platform side, AVOID THIS PLATFORM THEY LOST CUSTOMERS TRUST.

Reviews (22)

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Other

Thumbnail of user rosyl15
3 reviews
2 helpful votes
September 2nd, 2022

I was recommended about this site from one of my friend, I tried this site for crypto trading and got very much satisfied with it. This site is very reliable and secure, you can buy, sell and stake your crypto assets and can easily earn money. The customer support team is also wonderful as they quickly responds whenever any inconvenience arises, I highly recommend this site with my personal good experience trading in this site.

Tip for consumers:
I am using this site for crypto trading and staking, it’s secure so no need to worry.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Hi! Thank you for sharing your positive experience with our platform! We're thrilled that your friend's recommendation led you to WhiteBIT and that you've found our site reliable and secure for your crypto trading endeavors. It's great to hear that you've been satisfied with our services, including buying, selling, and depositing your crypto assets.

We take pride in our customer support team's dedication to addressing any concerns promptly. Your trust in us and your personal recommendation mean a lot. Rest assured, we're committed to maintaining a secure environment for your trading and depositing activities.

If you ever have more feedback or questions, feel free to reach out. Thank you for being a part of the WhiteBIT community!

Thumbnail of user dianak516
4 reviews
0 helpful votes
September 19th, 2022

I love this website, it literally changed the game for me when it comes to crypto trading. It's easy to use and customer support is great too.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive feedback! We're delighted to hear that WhiteBIT has made a positive impact on your crypto trading experience. Offering an easy-to-use platform and excellent customer support is important to us. If you have any more feedback or questions, feel free to reach out. We're here to support your trading journey. Happy trading, and thank you for choosing WhiteBIT!

Thumbnail of user brunobanks132
2 reviews
0 helpful votes
November 5th, 2022

I have been trading crypto on this website for a while now and I have found it to be one of the most user-friendly and reliable platforms out there. The site is easy to navigate and my trades have always gone through smoothly. The customer service is also excellent and they are always quick to respond to any queries I have. Overall, I highly recommend this website for anyone looking to trade crypto.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your kind words and for being a valued trader on our platform! We're delighted to hear that you've had an excellent experience with WhiteBIT. Providing a user-friendly and reliable trading environment is our top priority, and we're glad that you find our website easy to navigate and your trades smooth.

It's great to know that our customer service team has been responsive and helpful in addressing your queries. We appreciate your recommendation to others looking to trade crypto.

If you ever have more feedback or questions, don't hesitate to reach out. Happy trading, and thank you for choosing WhiteBit!

Thumbnail of user gorgem3
1 review
0 helpful votes
November 4th, 2022

I last bought my Crypto 2 weeks ago on this site. I am happy that the transaction went so smooth than i expected. I was a bit hesitant at first and gave it a try, glad it worked out. Thanks.

Service
Value
Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for sharing your experience! We're glad to hear that your recent transaction on our site went smoothly and exceeded your expectations. We're here to provide a reliable and user-friendly trading experience. If you have any more questions or need assistance in the future, feel free to reach out. Happy trading, and thank you for choosing us!

Thumbnail of user nicks1354
1 review
0 helpful votes
June 22nd, 2022

I started to use WhiteBIT last year. Since then they have made many cool tools. Recently they have launched Perpetual Futures Contracts which is fantastic. Not many crypto exchanges have it.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your feedback! We're delighted to hear about your positive experience with WhiteBIT. We're constantly working on enhancing our platform and introducing new features like Perpetual Futures Contracts to provide our users with a comprehensive trading experience. Your support is greatly appreciated!

Thumbnail of user naoufelb1
1 review
0 helpful votes
September 22nd, 2022

Really great exchange platfom with high profit and low fees to trade online i recommend it to use its awesome

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Value
Shipping
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Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your kind words! We're thrilled to hear that you find WhiteBIT's mobile platform amazing and appreciate its high profit potential and low trading fees. Providing value and a seamless trading experience is our goal. We're grateful for your recommendation. If you have any more feedback or questions, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT for your trading journey!

Thumbnail of user shubhama24
2 reviews
0 helpful votes
November 1st, 2022

As a newbie you need to find best platform with reasonable low prices and this site have everything for goto, The prices are low, wide range of crypto assets, great UI and top of that the execution is fast. Kudos to Developers

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive feedback! We're thrilled to hear that you consider our trading platform the best, especially for mobile use. Providing a user-friendly experience with competitive prices and a wide range of crypto assets is a priority for us. We appreciate your recognition of our UI and fast execution. If you have any more questions or feedback, don't hesitate to reach out. Happy trading, and thank you for your support!

Thumbnail of user dionisiod1
1 review
0 helpful votes
September 7th, 2022

I do cryptocurrency transactions professionally! Whitebit shows me a unique transparency, safely, clearly and quickly, I make my cryptocurrency lives, my forex trading with all possible support! Whitebit support shows people and professionals hired to do so! Quickly and clearly, we do the entire support procedure as quickly as possible, saving us time!

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive review! We're thrilled to hear that you consider WhiteBIT an excellent platform for your cryptocurrency transactions. Providing transparency, safety, and quick support is important to us. We appreciate your recognition of our support team's efficiency and professionalism. If you have any more feedback or questions, feel free to reach out. We're here to assist you professionally and promptly. Happy trading, and thank you for choosing WhiteBIT for your trading needs!

Thumbnail of user charlottec494
2 reviews
0 helpful votes
September 15th, 2022

I buy crypto on this platform and sell or transfer to other swiftly and securely. In fact its the safest place to hold your crypto however, if you wish to transfer its rapid. And their customer services is great.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your feedback! We're glad to hear that you find WhiteBIT's mobile platform great for buying, selling, and transferring crypto swiftly. Providing a seamless and efficient trading experience is important to us. If you have any more feedback or questions, feel free to reach out. We're here to assist you. Happy trading, and thank you for choosing WhiteBIT for your crypto needs!

Thumbnail of user pedrov135
2 reviews
3 helpful votes
February 18th, 2023

I recommend this exchange, it has many advantages over others. Transactions are secure and their services are easy to use and fast. They also offer reliable customer service and a wide range of different currencies, making them a great choice for players. In addition, WhiteBit offers competitive rates and additional benefits such as a referral program. Withdrawals and deposits are safe and fast and their website is very user friendly. This is clearly a good choice for those looking to invest in cryptocurrencies.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for taking the time to share your positive experience with WhiteBIT! We're thrilled to know that you recommend our exchange. Providing secure and user-friendly services is at the heart of what we do. We strive to offer a wide range of cryptocurrencies and ensure that transactions are both secure and fast.

Our customer service team works diligently to provide reliable assistance, and we're pleased to hear that you find our website user-friendly. We appreciate your recognition of our competitive rates and the benefits of our referral program.

Thank you for considering WhiteBIT as a great choice for cryptocurrency investment. If you have any more feedback or questions, please feel free to reach out. Happy trading!

Thumbnail of user imadg9
4 reviews
0 helpful votes
October 19th, 2022

Whitebit is a five star exchange platform which enables user to simply convert crypto easily to another without any trouble and also have a refund system which makes it safer.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive review! We're pleased to hear that you consider WhiteBIT a five-star exchange platform that offers easy crypto conversion and a secure refund system. Providing a seamless and safe experience is important to us. If you have any more feedback or questions, feel free to reach out. We're here to support your trading needs. Happy trading, and thank you for choosing WhiteBIT!

Thumbnail of user natans27
16 reviews
1 helpful vote
September 7th, 2022

Whitebit is very good trading service to buy or sell crypto currency. The site provide trust and quality product. Very good and user friendly platform. Easy to use and very good fees. I highly recommend this site.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive feedback! We're delighted to hear that you find WhiteBIT a very good trading service for buying and selling cryptocurrencies. Building trust and providing quality service is important to us. We're glad that you find our platform user-friendly, easy to use, and with good fees. Your recommendation means a lot to us. If you have any more feedback or questions, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT!

Thumbnail of user vladk39
1 review
0 helpful votes
September 5th, 2022

I had really nice experience when I use whitebit to exchange and trade crypto, with there very polite and helpful customer service group.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Hi! We're delighted to hear about your positive experience using WhiteBIT on mobile! Providing a user-friendly and convenient trading experience is one of our top priorities, and we're glad that our mobile platform met your expectations. Our customer service team works diligently to ensure that our users receive the assistance they need, and we're thrilled that you found them polite and helpful.

Thank you for your support and feedback. If you have any further questions or need assistance, feel free to reach out. Happy trading!

Thumbnail of user anwarr7
3 reviews
0 helpful votes
September 25th, 2022

Easy to useTrade Platform you can start trading and exchanging crypto easily thanks to the user friendly optimized UI a lot of options are availible for Pro Users as well

Service
Value
Shipping
Returns
Quality
Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive feedback! We're glad to hear that you find our trade platform easy to use and user-friendly. Providing a seamless trading experience is a priority for us. We also appreciate your recognition of the options available for both beginners and experienced traders. If you have any more feedback or questions, feel free to reach out. We're here to support your trading journey. Happy trading, and thank you for choosing WhiteBIT!

Thumbnail of user richard.yusty1989
1 review
0 helpful votes
September 9th, 2022

Great website to invest in cryptocurrencies and do trading. He made a lot of profit thanks to this site, I recommend it to all my friends and family. Good luck to all of you. I really liked this site a lot.

Tip for consumers:
Lo recomiendo al 100%

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive feedback! We're delighted to hear that you find WhiteBIT an excellent website for investing in cryptocurrencies and trading. We're glad to have contributed to your profit and appreciate your recommendation to your friends and family. If you have any more feedback or questions, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT for your investment journey!

Thumbnail of user erickroyal50
1 review
0 helpful votes
September 2nd, 2022

Good website to invest in cryptocurrencies and do trading. I have obtained many gains thanks to this site, I recommend it to all my friends and family. Good luck to you all. I really liked this site.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for sharing your positive experience! We're thrilled that our platform has helped you achieve gains in your cryptocurrency investments and trading. Your recommendation means a lot to us. Wishing you continued success, and we're glad to have you as part of our community.

Thumbnail of user natyhdd
1 review
0 helpful votes
September 24th, 2022

Trading crypto has never been profitable and secure with great customer service, Starting from day one I was satisfied with this site I recommend it.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive review! We're thrilled to hear that you find WhiteBIT a great platform for trading crypto. Providing a profitable and secure trading experience, along with excellent customer service, is important to us. We appreciate your recommendation and support. If you have any more feedback or questions, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT for your trading needs!

Thumbnail of user realc18
5 reviews
0 helpful votes
October 20th, 2022

Trade like a pro on WhiteBIT. Trade like a pro on WhiteBIT. Trade like a pro on WhiteBIT. Trade like a pro on WhiteBIT. Trade like a pro on WhiteBIT

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your enthusiasm! We're thrilled to hear that you're enjoying trading like a pro on WhiteBIT. Our platform is designed to provide users with the tools and features they need to make informed trading decisions. If you have any questions or need assistance, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT for your trading journey!

Thumbnail of user davidm7932
4 reviews
0 helpful votes
September 8th, 2022

This site is very reliable and secure, you can buy, sell and stake your crypto assets and can easily earn money.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for sharing your feedback! We're glad to hear that you find WhiteBIT a reliable and secure platform for buying, selling, and staking your crypto assets. Providing a safe and user-friendly environment for crypto activities is our priority. If you have any more feedback or questions, feel free to reach out. We're here to support your crypto journey. Happy trading, and thank you for choosing WhiteBIT!

Thumbnail of user juang786
1 review
0 helpful votes
November 4th, 2022

Without a doubt this website is fantastic, to use the crypto exchange, it has all the variety of cryptocurrencies accessible to all types of users.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for your positive feedback! We're thrilled to know that you find our crypto exchange fantastic and appreciate the variety of cryptocurrencies we offer. Your support means a lot to us. If you have any questions or need assistance, feel free to reach out. Happy trading!

Thumbnail of user yrlandor
3 reviews
0 helpful votes
October 17th, 2022

I bought bitcoin from whitebit and received it within minutes their service is fast. I am very grateful for your service

Service
Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Thank you for sharing your positive experience with us! We're delighted to hear that you had a fast and efficient experience buying Bitcoin. Our goal is to provide seamless and timely services to our users. If you have any more feedback or questions, don't hesitate to reach out. We're here to assist you. Happy trading, and thank you for choosing us for your crypto needs!

Thumbnail of user arthurm661
1 review
1 helpful vote
January 15th, 2023

They recently froze large amounts of Crypto without any obvious reason. They claim that it was some government's request but it looks like not really true. It looks like fraud from the platform side, AVOID THIS PLATFORM THEY LOST CUSTOMERS TRUST.

Thumbnail of user karolinek7
WhiteBIT e. – WhiteBIT Rep

Hi! Please get in touch with our specialists at support@whitebit.com and describe the problem in more detail. They will help.

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From the business

WhiteBIT is a centralized cryptocurrency exchange that provides a wide range of services and features to facilitate efficient and secure digital asset trading. Founded in 2018 by Volodymyr Nosov, the exchange has rapidly grown to become a prominent player in the cryptocurrency industry.

WhiteBIT specializes in providing a comprehensive trading platform for a diverse selection of cryptocurrencies. With its robust infrastructure and cutting-edge technology, the exchange caters to both individual traders and institutional investors, offering a seamless and secure trading experience.

The exchange supports popular cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many others. Traders can access a broad range of trading pairs, including fiat-to-crypto, crypto-to-crypto, and stablecoin trading options.

Security is a top priority for WhiteBIT. The platform implements rigorous security measures to protect users' funds and data. The majority of digital assets are stored in cold wallets, ensuring that they are safely isolated from potential threats. Additional security features include two-factor authentication (2FA), email verification for withdrawals, and biometric verification for identity checks.

One of WhiteBIT's unique offerings is its WhiteBIT Codes feature, which enables users to transfer assets to other exchange users without fees and with enhanced security. This functionality allows for fast and secure asset transfers within seconds.

WhiteBIT also provides users with an opportunity to earn passive income through its Crypto Lending program. By lending their crypto assets to the exchange, users can earn up to 19% profit, depending on the chosen lending plan's duration.

To cater to traders seeking leverage, WhiteBIT offers margin trading with up to 10x leverage. This allows users to amplify their trading potential and increase potential profits, although it also carries higher risks.

The exchange supports futures trading, offering Bitcoin perpetual futures, providing additional opportunities for traders interested in derivatives trading with 1x - 100x leverage.

To foster a competitive environment and reward active traders, WhiteBIT regularly hosts trading competitions in partnership with blockchain projects. Users can participate and earn rewards based on their trading volume on specific trading pairs.

WhiteBIT is known for its proactive customer support. The support team operates 24/7 and assists users in multiple languages, including English, Russian, Ukrainian, Chinese, Japanese, Spanish, Estonian and few more. Users can reach out to the support team via email, create support tickets on the platform's website for quick assistance. Or call to a hotline etc.

In terms of regulatory compliance, WhiteBIT adheres to international Anti-Money Laundering (AML) and Know Your Customer (KYC) standards. This commitment to regulatory compliance ensures a transparent and secure trading environment.

The exchange continually enhances its platform and introduces new features to meet users' needs. The convenient and intuitive user interface allows traders of all levels of experience to navigate the platform efficiently.

Overall, WhiteBIT stands out in the cryptocurrency exchange landscape for its focus on security, diverse trading options, responsive customer support, regulatory compliance, and innovative features like WhiteBIT Codes. The exchange's dedication to providing a seamless trading experience positions it as a reliable and forward-thinking platform for cryptocurrency enthusiasts worldwide.

Business History

The history of WhiteBIT is a tale of perseverance, innovation, and strategic vision that has led it to become a prominent player in the cryptocurrency exchange industry. Founded in 2018, the company emerged during the peak of the blockchain and cryptocurrency boom, a time when the market was experiencing significant growth and interest from investors and traders worldwide.

The inception of WhiteBIT was driven by a group of passionate individuals with a deep understanding of the potential of blockchain technology and the transformative impact it could have on the financial landscape. They recognized the need for a reliable and secure platform that could cater to the growing demand for digital asset trading while prioritizing user experience and security.

In its early days, WhiteBIT faced the challenges and uncertainties that any startup encounters. However, the team's unwavering commitment and belief in the project kept them focused on their goal. They began building the foundation for the exchange, laying the groundwork for a platform that would set new standards in the industry.

One of the critical factors that set WhiteBIT apart from its competitors was its dedication to security. From the outset, the team prioritized the implementation of robust security measures to safeguard users' funds and personal data. Advanced encryption, multi-factor authentication, and other cutting-edge security protocols were integrated into the platform, instilling confidence in users and establishing WhiteBIT as a secure and trustworthy exchange.

As the platform developed, WhiteBIT continued to add a wide range of cryptocurrencies and trading pairs, catering to the diverse needs of traders and investors. The exchange's commitment to diversity and inclusivity in the cryptocurrency space set it apart as a versatile platform for traders of all levels of experience.

In addition to its wide selection of cryptocurrencies, WhiteBIT introduced innovative features like WhiteBIT Codes, enabling users to make secure and efficient asset transfers. This user-friendly functionality further enhanced the overall trading experience on the platform.

WhiteBIT's relentless focus on regulatory compliance played a crucial role in solidifying its position in the industry. The team worked diligently to adhere to international AML and KYC standards, ensuring a transparent and compliant ecosystem for users and fostering trust within the community.

Over the years, WhiteBIT's dedication to customer satisfaction has been a driving force in its growth. The exchange established a robust customer support system, providing round-the-clock assistance to users and ensuring that their inquiries and concerns were promptly addressed.

The platform's success can also be attributed to its strong emphasis on innovation and continuous improvement. The team regularly introduced updates and new features to enhance the platform's functionality and user experience. These efforts resonated with the community, leading to a rapidly growing user base.

WhiteBIT's journey has been marked by several significant achievements and milestones. From forming strategic partnerships with leading projects to offering competitive trading fees and conducting successful token listings, the exchange has consistently demonstrated its commitment to growth and excellence.

As the cryptocurrency market continues to evolve, WhiteBIT remains at the forefront of innovation and adaptation. Its visionary leadership and strong community support have positioned it as a trailblazer in the cryptocurrency exchange landscape. The future of WhiteBIT is undoubtedly filled with more accomplishments, as it continues to redefine the way the world engages with digital assets.

Company Representative

Thumbnail of user karolinek7
WhiteBIT e.
Volodymyr Nosov
Volodymyr Nosov is the CEO of WhiteBIT, a prominent figure in the cryptocurrency industry. Under his leadership, WhiteBIT has achieved significant milestones, rapidly growing to become a leading centralized cryptocurrency exchange.

His strategic vision and innovative approach have played a crucial role in establishing WhiteBIT as a reliable and secure platform for digital asset trading. With a strong focus on user experience and security, Volodymyr has led the implementation of cutting-edge technologies and rigorous security measures to protect users' funds and data.

Under his guidance, WhiteBIT has expanded its offerings to include a wide range of cryptocurrencies, trading pairs, and unique features like WhiteBIT Codes, which enhance the efficiency and security of asset transfers.

Volodymyr's commitment to regulatory compliance and transparent business practices has earned WhiteBIT a reputation as a trustworthy exchange in the industry. His dedication to customer satisfaction is evident through the exchange's round-the-clock customer support and responsive assistance to users' inquiries.

Overall, Volodymyr Nosov's leadership has been instrumental in driving WhiteBIT's growth and success, making it a prominent player in the competitive world of cryptocurrency exchanges.

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