Hello ChallengecoinsLld team, really It´s been a pleasure dealing with you, your response was very quick and accurate, just we only need to make 1 design review. I´m glad with your service, so far, so I hope the final result is going to be match with the expectations. Thanks and I hope you give me news soon.
There was a slight glitch in my shipping address and they handled it very quickly. This was my 6th order from this company- and won't be the last. We are very happy with our relationship with Challenge Coins Ltd.
Design team and customer service was great! The whole process was really easy.
Good morning. This was my first time ordering challenge coins from any company and you came highly recommended by members of the Maine State Police Honor Guard Team, which I am a part of and you designed our new challenge coin. My entire experience with the process and your staff was remarkable! They were professional and patient with me on the original design and any modifications I requested were done quickly and efficiently. We look forward to receiving our new challenge coins and we know they will be of the finest quality.
Respectfully,
Lt. Jason Madore
Maine State Police-Troop C Commander
Easy to design and order - everyone was so nice to work with! Over-all, great product and we look forward to ordering more!
I spoke with Victoria, since this was a reorder I already have a proof on file, but we did discuss other options and she was very helpful. My call took less then 5 minutes, and within 15 minutes my order was approved and placed.
The representative I texted back and forth to come up with the design of the coin was knowledgeable and very patient, especially when I made certain changes over and over to the design. I have used this site before and will use them again in the future. I recommend this company to everyone, they're great. The only minor complaint I have, which is also partially my fault, is that after I asked for a 1'75 inch coin an than asked if I could have a 2'25 inch coin I was asked it's not too late to change the size. I was told about paying the price difference for the bigger coin which is totally understandable but I was also charged a $125.00 mold fee when I was never told I had to pay such fee. Other than that everything was great, they make the whole experience super easy.
Excellent customer service. We had no idea of what we were doing. All we had was a hand drawn piece of artwork and our logo from the department. They were able to transform into a what we think is a masterpiece. I would definitely recommend and will do again.
My experience has been amazing. I started this project with a short deadline and was worried I wouldn't be able to get the coins in time. The amazingly quick turnaround with the proofs have given me confidence we will get the coins in time for our event.
The customer service was phenomenal. I merely had to e-mail a change and usually had a proof in less than two hours. You can't beat that.
After multiple modifications made and submitted until the final design was submitted to satisfaction, I always recieved a prompt reply and after each rough design submission, in no time at all I received a photo from your drafting section so i could see how the final product would look. So very helpful. Now waiting to receive the coins.
Having received the coins I am extremely impressed with the look, detail and quality of the items.
I would order from your company again.
The representative who handled my order was very knowledgeable and made the purchasing experience very easy. She answered all my questions and was one of the most polite people I have ever spoken with over the phone. Kudos to her!
ChallengeCoinsLtd does a fantastic job taking the time to help me place my order both carefully and efficiently. The products are always of the highest quality and the prices are quite competitive. I can't imagine going anywhere else.
You could not get a more professional and courteous employee to help you than Victoria. Extremely pleasant and helpful. Answered all my questions and concerns. Submitting artwork could not be simpler, very user friendly website. Looking forward to receiving my order. Thank you again Victoria!
This is a great company to work with, they are always very efficient in responding to emails and questions. When I send draft artwork, they are always able to make the final product look great! I have suggested other departments use this company as well.
Placing the order was made easy with communication and assistance from the Challenge Coins staff.
Couldn't ask for a better sales representative. Barry Rainwater was our S. E. and was extremely great to work with. Our sheriff is very happy with the finished product and we thank your team very much.
H. L. Nolen
Outreach Coordinator
Franklin County Sheriff's Department
Rocky Mount, Virginia
We LOVE the challenge coins that we received! On both sides of our 2" coins we had pictures of our work locations and they turned out beautifully! The quality is impeccable and I received outstanding customer service throughout the whole process. Also, they arrived before the expected delivery date!
My nephew, my friend is graduating from a military college. I wanted something sentimental that I could carry with me for the rest of my life as a reminder of just how awesome this kid is and how proud I am of him.
I decided on a challenge coin...a gift to commemorate his accomplishments...a gift not only for him, but a gift for me and his family. It has taken more than a year to design and create the perfect gift.
I received the coins yesterday and am more than thrilled at how they turned out...they are MAGNIFICENT! I can't wait to present them to him and everyone!
I just placed my order of 157 coins. I haven't received the final product as of this date, however everyone that I have been in contact with, Victoria Garcia Michele Kjula have been great! Always pleasant, knowledgeable with quick service! Thanks!
The representative worked with us on the design through several different comparisons of finishes until we had a product we were satisfied with. The coins arrived within the time promised and in time for our event.
Challenge Coins has a rating of 4.9 stars from 587 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, design team and quick response. Challenge Coins ranks 68th among Coins sites.