On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Challenge Coins has a rating of 4.8 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, great experience and design team. Challenge Coins ranks 2nd among Coins sites.
We monitor reviews for authenticity
From conception to delivery the process is seamless. Great company to do business with!
Challenge Coins are easy to work with. I can call and speak to someone or I can email, mail or fax.
I ordered by phone and followed up with emails. Very nice and very quick to respond and follow through.
This is my second order with them because they have a great looking product and nice and efficient to work with.
Always fast, east and timely. Never had an issue! Excellent customer service
Rapid Response. Quick, clear communications and artwork. Easy to order!
Within 15 minutes of sending an e-mail that I would like to order more of our coins, I had a phone call. In less than an hour the transaction was complete. Excellent vendor to do business with.
Can't submit order, i think. Won't take payment info. Tried multiple times on two cards. Kind of puzzled that I got this review request. I'm not sure now if i've completed my order or not. No confirmation, but got review request. Otherwise, interface is fine.
The process for ordering could not have been simpler. Your company responded quickly with any changes that were requested. They informed us immediately when they encountered issues with processing our order. Thank you for an amazing experience.
Very easy to navigate. Very helpful staff and overall very pleasant experience.
I just came into a new organization. My predecessor showed me his coins. I was able to purchase the same coin with one change, so there was minimal fee to create new art/proof! Great product!
It was a long drawn out process on OUR END. TOok us a while to figure out payment and Challenge Coins LTD was super patient and hyper quick on their responses when i would reach out and ask for patience as we figure out the monetary part. I also understand that customers will bow out anywhere in the process and without them fully knowing whether we would pull the proverbial trigger, they stayed with us and when I emailed that we were good to go, they responded in less than 5 minutes. So, from flash to bang it was ridiculously quick and our product was ordered and started in minutes.
Excellent customer service. Ordering coins is a fast and smooth process.
This was our first order for making a coin, so there were a lot of learning curves on my part. It was very easy working with Michele. She was prompt to respond and made the process quick. We are under a very short delivery time and most the other coin providers could not make our deadline. We will wait to see what happens as today we just ordered. We had made 7 proofs before getting where we wanted. Mostly because we did not know what all could be done.
Everyone was very helpful and very responsive to emails and changes. Designing and ordering could not have been better.
The process of going back and forth to finish the coin artwork worked well and we are excited to see our coins. Always great service and from past experience a quality product.
Easy process to order using existing artwork.
Very friendly associate.
I've worked with many coin companies over the years in designing my coins for different army units. Challenge coins is exceptional in turning your idea into an accurate and true to form design that represents the vision you are going after. I would certainly recommend them to anyone in the military or law enforcement communities to use them.
Evary thing was easy to do. From the artwork to the bordering and everything in between was simple add easy. Excellent and quick service!