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    CeX

Corporate Values

Overview

CeX has a consumer rating of 2.33 stars from 3 reviews indicating that most customers are generally dissatisfied with their purchases. CeX ranks 271st among Electronics sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate CeX?
Top Positive Review

“Good, honest, prompt service!”

Anthony C.
1/10/21

Took my Ipad to CeX. They assessed it as being in really good condition. They made an offer which I accepted. I was paid within 3 days. Good, honest helpful service. A complete contrast with the cowboys at Music Magpie.

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Top Critical Review

“Paid £25 for two games”

Lady B.
11/19/21

Paid £25 for two games and they arrived and are heavily scratched and in terrible condition one of the games couldn't be read by my console, how the staff did not notice the terrible scratches is beyond me, I think they need to go to spec-savers and have their eyes tested. As always CeX are slow to respond to support emails and there is no other way of contacting them. They take forever to process refunds online and I am fed up. I wanted to play need for speed and bmx xxx to help pick my mood up and as always CeX let me down

See critical reviews

Reviews (3)

Rating

Timeframe

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ladyb83
2 reviews
2 helpful votes
November 19th, 2021

Paid £25 for two games and they arrived and are heavily scratched and in terrible condition one of the games couldn't be read by my console, how the staff did not notice the terrible scratches is beyond me, I think they need to go to spec-savers and have their eyes tested. As always CeX are slow to respond to support emails and there is no other way of contacting them. They take forever to process refunds online and I am fed up. I wanted to play need for speed and bmx xxx to help pick my mood up and as always CeX let me down

richardm3104
2 reviews
1 helpful vote
November 29th, 2021

Several occasions have been in the local high Street cex on most occasions when staff aren't eating take away on the floor the staff have been very unfriendly with some during last year even standing at entrance with friend taking Mickey out of me and giggling like immature girls but these were men doing this even after complaining to hq cex did nothing the staff are all in same mind set so have decided never to do business there again nor recommend cex to anyone which have done on social media where have told thousands about this these staff should remember who pays there wages and to grow up and be more polite to people and thank customers too it should be happy experience going there as don't need to shop there unless they were more happy anyway their loss but hq don't care so if you want nasty behaviour towards you by all means go there

Service
Value
Shipping
Returns
Quality
anthonyc1165
4 reviews
20 helpful votes
January 10th, 2021

Took my Ipad to CeX. They assessed it as being in really good condition. They made an offer which I accepted. I was paid within 3 days. Good, honest helpful service. A complete contrast with the cowboys at Music Magpie.

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