CEVA LogisticsReviews 743

Very good and easy experience so for far for the booking.

So far so good better to send this stuff once the job has been completed

Easy to book - easy process and follow website. Straightforward

Great service very helpful as have never had to transport a car before and were very helpful in explaining the process

Online booking was easy and gave options for pickup and delivery. Exact price was also quoted.

Really disappointed, as I was not given a time when requesting a drop off and was told I could expect my car dropped off one day then told it would be almost 3 days later.

Very Quick and easy to use platform online - Great price

Booking service, follow up service, both outstanding.

So far so good… still waiting for the car to be dropped off so we will see if the time scales is kept to…….

I've used them before I can trust them good value for money and fast delivery

CEVA did not pick up on designated day and failed to ring me to advise. Multiple attempts to get in contact with someone in CEVA who knew what was going on through your call centre. No one called me back that day despite several promises. I acknowledge that the contact number at the pick up point was originally incorrect how ever, a call back in a timely manner would have sorted that out. Finally Vanessa from CEVA called the following day and things were quickly resolved thanks to her. CEVA need to stop hiding behind their call center masquerading as customer service. When there are problems, your customers need to talk to someone from the company who knows what is going on. Lets hope the delivery scheduled for 25 Oct goes better than the pick up

Super
Easy so far just want to know what day it will be delivered as I am super excited to get the car.

Car should have been collected yesterday, but has not. No communication from Ceva

Avoid at all costs. Do not use this company. Booked car to be transported on 29/9/21 it's not 10/10/21 and still no delivery (simple transfer across Brisbane). Offshore call centre is useless. No one can give and honest timeframe or even confirm where my car is.
So many promises to by this company to provide an update and nothing. No one returns calls or emails.
Grays online car auctions recommended these idiots. Never again will I use either company again. Save your money. I could have pushed my car in the time it has taken to get a reply and still I don't have my car.
Worst customer service. Writing this review and many more so other people are spared the hassle and anxiety dealing with these morons has caused me.
DO NOT USE CEVA Logistics or CEVA Car carrying.

Very easy to navigate on the site and your company was recommended from a few friends. So my experience so far has been really good. Easy and straight forward.

Crab performed well in past and this one off to great start

Online really good, phone contact not so helpful. Had hoped for a recommendation or advice about where to get the car cleaned to meet the WA quarantine regulations, but the gentleman I spoke to didn't have that information.

I DO NOT RECOMMEND CEVA,
They have been unreliable with delivering my vehicle, was told on Friday 1st vehicle had been picked up from Motor vehicle auction & taken to their depot at Minto for the weekend.
Called on Tuesday to ask an approximate date for delivery. I was then informed, in fact the vehicle was still at the auction, not even picked up.

Nothing but a big stuff up, bad communication.

Will NEVER use CEVA again.

The delivery time frame is far longer than I expected