business logo of CEVA Logistics

CEVA Logistics

Overview

CEVA Logistics has a rating of 3.9 stars from 734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CEVA Logistics most frequently mention great service, friendly staff and easy process. CEVA Logistics ranks 1st among Freight sites.

service
107
value
71
shipping
71
returns
15
quality
257
This company responds to reviews on average within 3 days

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1,733 reviews
How would you rate CEVA Logistics?
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MARK M.
1 review
0 helpful votes
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Both the admin *** I spoke to at the Truganina depot and Minto depot were very helpful,your off shore call centre *** not so good.
Car came quicker than forcast

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Great
July 28, 2021

It was great didn't have any trouble booking it and was quick and easy. Easy access to the website and overall happy with who I have picked to transport my car.

Date of experience: July 28, 2021
Randy I.
1 review
0 helpful votes
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100 percent happy with the service, from the time the vehicle was picked up to the time it was delivered where requested. I was always kept up-to-date as to the progress of the delivery.

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Do not use. Truck XV-15RI very rude. Truck was shaking my windows of my house. He blocked my driveway, was very rude, parked outside my house and driveway for over 30 minutes. Have photos and videos

CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2021
SHAREE M.
1 review
0 helpful votes
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Early arrival
June 26, 2020

Early arrival. No scratch or dints. No Fuss. Sound as a button and respected my request for early return confirmation call because I had a way to travel to depot.

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Car transport NSW to WA
March 26, 2021

Booking was simple, but confusing drop off times in NSW due to covid update. Phone calls were problematic with call centre in Philippines. But in person assistance in WA was excellent. Thanks

Date of experience: March 26, 2021
CZ C. CEVA Logistics Rep
over a year old

Hi Warren,

Thank you for your review, we really appreciate it.

If you have any enquiries please don't hesitate to contact us at 123377, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Cz

Australia
1 review
0 helpful votes
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Vehicle Transport
September 8, 2021
Updated review

Nice and easy to book, good prices and having multiple options makes it great as the person I was buying the car from couldn't deliver so I had the car picked up from his house

Date of experience: September 8, 2021

Nice and easy
September 6, 2021
Previous review

Nice and easy

Date of experience: September 6, 2021
Jeanette H.
1 review
0 helpful votes
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Very good the car was delivered exactly to our front door in perfect condition and the service was friendly and helpful we have already given your number to a friend with a good recommmendation

Date of experience: June 26, 2020
Larry V.
1 review
0 helpful votes
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Excellent service
June 26, 2020

Excellent service.
Delivered within the due time
Kept up to date with car progress
This is the fourth time I have used CEVA
Certainly will use them again

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Organising car delivery from grays auction
January 25, 2022

The process is so simple and quite cost effective i am very excited about getting my car and with the support from Ceva simplifying the iverall transportation i am very happy

Date of experience: January 25, 2022
Noah B. CEVA Logistics Rep
over a year old

Hi Nicholas,

Thank you for your review. We really appreciate it. We are happy to hear that you're satisfied with your experience.

Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).

Thanks again.

Kind regards,
Noah

Linda Q.
1 review
0 helpful votes
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Delivery to pickup quick and easy with very efficient and friendly receptionist.
Delivery driver very curteous and prompt and delivered the car in perfect condition.

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Whilst transporting our car from Brisbane to Darwin CEVA staff enacted a backward jumpstart, wrecking the battery and electricals on our new car. CEVA in Darwin contacted us, stating that the car would not start, and demanding we supply a mechanic and new battery (we were 1000km away in remote NT). The battery supplier and the autoelectrician both stated in writing that the problem appeared to be the result of a backward jumpstart. Subject to lodging an insurance claim CEVA have still not accepted liability.
I have since discovered in talking with residents of Nhulunbuy and beyond that CEVA regularly mishandle and cause damage to cars shipped across Queensland and Northern Territory.
I have had an exceptionally disheartening experience with this company and cannot recommend them.

Date of experience: June 28, 2021
Zach Q.
1 review
0 helpful votes
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Second car I have moved through cava in the past month and 10/10 service both times. Everyone is super friendly and tracking first class

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Private Vehicle Transport
August 19, 2021

I received thoroughly professional customer service from the team at CEVA Logistics. Information was provided in a timely fashion. Great job team!.

Date of experience: August 19, 2021
CZ C. CEVA Logistics Rep
over a year old

Hi Michael,

Thank you for your review, we really appreciate it.

If you have any enquiries please don't hesitate to contact us at 132277, alternatively you can send us an email at ccc@cevalogistics.com.

Kind Regards,
Cz

Kathryn M.
1 review
0 helpful votes
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The delivery of my vehicle came 3 days ahead of schedule which was really great. Very professional, efficient and swift service

Date of experience: June 26, 2020
Andy H.
1 review
0 helpful votes
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Very helpful and the special consideration given to rally teams allowing them to ship cars with gear inside is most appreciated

Date of experience: June 26, 2020
Australia
1 review
0 helpful votes
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Web booking page
January 9, 2022

The quote and book pages are not very user friendly. The page sometimes drops out, or won't accept email addresses.

CEVA Logistics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
STEPHANIE T.
1 review
0 helpful votes
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Easy to use, on time and stress free.
Car picked up and delivered with no problems at all
Excellent overall.

Date of experience: June 26, 2020
Catherine Y.
1 review
0 helpful votes
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*** was very professional and very easy to deal with. I would highly recommend them for your next vehicle transport!

Date of experience: June 26, 2020
Adam V.
1 review
0 helpful votes
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Very happy, would have liked to place some very light things in the boot, such as a material car cover.

Date of experience: June 26, 2020