CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...
The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.
This summary is generated by AI, based on text from customer reviews
I had a problem with a certifikid purchase of a karate place. I purchased the gift certificate when it was available in November/December and finally had a chance to use it on Wednesday, January 9. The place itself was unkempt and dirty. Not sure the last time the toys were sanitized. Bathroom was also unclean and I didn't want my children using it but I had no choice. The lessons itself were not even worth the discounted price as my children were distracted by all the chaos around it. I submitted a request to certifikid about my experience and that I wanted a refund. I received a response that it was the past their 5-day window refund so they were unable to refund my money. I can't support/trust a company like certifikid if they can't stand by the companies they highlight, do their due diligence and refund dissatisfied customers.