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CellPhoneCases
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CellPhoneCases

cellphonecases.com
North Carolina
1 review
2 helpful votes
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Scam
August 8, 2017

Total scam bought a cellphone charger for iPhone 7 after one day it stopped working there saying it's my fault and I should pay for return shipping which I am not doing total scam reporting this company

Date of experience: August 8, 2017
California
1 review
0 helpful votes
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I ordered a phone case for my iPhone XR. I received a case labeled "iphone9". When I wanted to return it they told me it would be a 20% restocking fee and I had to pay the postage! Such an unethical company!

Date of experience: December 5, 2019
Massachusetts
1 review
0 helpful votes
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Punkcase Customer Service
June 27, 2023

These are actually emails... I strongly recommend just simply try to contact there customer BEFORE you make a purchase with this company!

Ryan, 03 Jun 11:50
Well... I received a case ‍. Wrong color and no charger?

Sent from Yahoo Mail on Android

Look... to whom ever is incharge,

I tried to be pleasant with the first two emails and phone calls, and you respond with this. Now I've paid you in full for two products that according to my records shipped are where delivered (not the case). So here's what's gonna happen now... refund me for the complete order I DIDN'T receive and send me a return label for the wrong item you shipped and will purchase them from your competitor. Don't advertise what you don't have and never ask a customer to pay more for what they didn't receive!

Ryan

It is now June 27th and I still have not received my charger and or a refund of payment! I will continue to let as many people know how PunkCase runs there business until this matter is resolved.

Best of luck,
Furious Customer

Date of experience: June 27, 2023
District of Columbia
1 review
0 helpful votes
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Highly Recommended.
July 29, 2021

This case is amazing and very worth the price! It fits my phone like a glove and provides great protection. I love how it's clear so I get to show off the color of my new phone! I highly recommend this case!

Date of experience: July 28, 2021
Maryland
1 review
3 helpful votes
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I ordered 2 tempered glass screen protectors for the Samsung Galaxy Prime G530 phones I recently bought. After waiting 14 days (web site says 5-10) I received one for the G530, but the other was for a G360. There is no phone number to call. Several emails only get me the same response that I have to ship back the incorrect item at my expense before they will send me the right item. Just horrible customer service.

Date of experience: December 30, 2015
New York
1 review
0 helpful votes
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Gets the job done. Has lasted me a few months with many falls, no cracked phone. Love that it has a space to put a nice keychain/phone charm. Great color, looks amazing with a white iPhone back. I got my keychain from@ y2k. Candy on Instagram.

Date of experience: January 25, 2022
Colorado
1 review
0 helpful votes
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Excellent services.
November 1, 2021

So far this case lives up to 5 star expectations. I wanted a nice clear case so I could still see my new phone plus and this definitely accomplishes that. It seems very sturdy and durable as I've already dropped it once and nothing happened. Would recommend if you're looking for a clear case for the new iphones.

Date of experience: October 31, 2021
Washington
2 reviews
5 helpful votes
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The company has no phone no customer service the only reason they sent me a refund because I ordered threw pay pal they told me don't send anymore rEmains about my refund no quality control sent out damaged cases

Date of experience: May 5, 2018
GB
1 review
2 helpful votes
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Deceptive company - avoid
December 13, 2016

This is a deceptive company - I wish I had not used them. They advertise at though they are in the UK and yet they are in the USA. No shipping time when ordering. 10 to 20 days to UK. Read other reviews. Not good.

Date of experience: December 13, 2016
Romania
1 review
0 helpful votes
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Tested in record time
April 22, 2021

My wife has a knack for dropping things and dropped her iPhone 11 in this case the same day she put it on. Thankfully the case did its job and withstood the pavement, protecting the phone with only a small mark on the case.

Date of experience: April 21, 2021
Georgia
1 review
0 helpful votes
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DO NOT BUY!
November 28, 2020

Do not buy case! Cracked my phone within 4 days of buying it with this case on. Seems very protective but is not. Save yourself the trouble and do not buy this case! I am taking the time to write this review please listen!

Date of experience: November 28, 2020
Florida
1 review
0 helpful votes
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After waiting over a week, the first temper glass came to me broken. They said they would send a replacement right away, but waited over another week just for that. After I sent them an email of keeping me updated, they shipped the temper glass that day(what a coincidence). When the replacement came, I thought the temper glass would be for my galaxy s10. Again, was sent incorrectly for a galaxy s10 plus. Temper glass is so much bigger than my phone. I am very disappointed, as I waited over 2 weeks to recieve a cracked temper glass to a replacement that was again sent incorrectly. I would not waste my time on this website. I am in the process of getting a refund now.

Date of experience: January 27, 2020
District of Columbia
1 review
0 helpful votes
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Excellent
August 28, 2021

This case is great! I've had this case for a few months now and I still love it. I drop my phone far more that I care to admit and this case has held up well. It also still looks very clean which I appreciate! At this price point I'd definitely be willing to buy again once it starts to look dingey.

Date of experience: August 27, 2021
District of Columbia
1 review
0 helpful votes
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Best Quality.
August 28, 2021

Better quality than most cases in this price range that we've tried. My 13yr old goes through cases faster than TP, so this is perfect! She recently went from the 11 to the 12 so we had to start all over with cases. This is thicker and has a more "solid" design than the gel type but it is still alittle flexible. It has a good fit, easy on/off & great side protection. My only complaint is that it shows fingerprints but after using it for a month it has not "darkened" or changed color. Definitely Worth The Price.

Date of experience: August 27, 2021
Ohio
1 review
3 helpful votes
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Buyer Beware!
January 8, 2020

I purchases a screen protector from this company. It stayed on my phone only 4 months. I contacted the company. I was told I'd have to buy another one. $12.00 wasted. Going to contact the manufacturer of the screen protector to see if they stand behind their product. This company doesn't. I, like others before me, should have looked for reviews of this company. I wouldn't have ordered from them. Buyer beware!

Date of experience: January 8, 2020
New Hampshire
1 review
0 helpful votes
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Super bad service
November 13, 2020

I made an error when I first ordered. And they changed it. The site said ships in 24 hours... been over a week so I emailed them to cancel. So I got this email telling me that its insane to try to cancel an order that they have already HAD to go get from some bin and switch it. I was also told to not email them again. Jerks customerservice sucks! Takes u 3 days to answer an email telling me it shipped yesterday! Save ur money I hope when this case arrives its not total garbage. Go to Amazon and order not this business.

Date of experience: November 13, 2020
India
1 review
0 helpful votes
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Very sufficient for the price. The kickstand works although I don't use it much. The edges seem durable and I have drop my phone on the ground a couple of times with no damage. The feel of the case when holding it is not as smooth as other cases that I have had but certainly not a deal breaker. I would recommend this case.

Date of experience: April 20, 2021
Wisconsin
2 reviews
1 helpful vote
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I order a cell phone case for my SE2020 on 7/6/20 and still have not received it as of 7/22/20. (best guess I will never get it!) I know the amount of money for the case was not that expensive but they have NO way of tracking and did not reply to a number I called. Whether it is $10.00 or $300.00 - I would NEVER recommend this company to anyone!

Date of experience: July 22, 2020
California
1 review
0 helpful votes
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Tuff Enuff
July 28, 2021

Dropped my phone pro about 3 times since November and yup no damage to my iPhone but surprisingly no damage to the case either. Case feels sturdy and easy to hold. I recommend using vinegar to clean the case every now to keep it from yellowing. Good price, good protection.

Date of experience: July 27, 2021
Canada
1 review
1 helpful vote
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I ordered for the above item, however, noted the discrepancy of the listed item and then the customer service mailed me to refund my money. Instead, they sent me the item, which I found tit faulty. The NFC feature cannot be turned off and S-pen does not work properly while putting the Samsung note 5 into the above case. They will not give you the return postal label in case you want to return the item. It is the worst company haunting for people money by selling faulty product. Be aware of this company. Worst, Worst and worst...

Date of experience: December 14, 2017

Overview

CellPhoneCases has a rating of 2.6 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CellPhoneCases most frequently mention customer service, screen protector and credit card. CellPhoneCases ranks 204th among Mobile Accessories sites.

service
221
value
211
shipping
214
returns
212
quality
210